This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering assist temporarily goes out while making turns. Lasts for a few seconds then power steering is restored. GMC has recalled other 2014 GMC Sierra trucks for this issue however my VIN was not included in the recall. GM's number for this recall is 17276. While no accident occurred, I was concerned about driving the vehicle. I took it to the closest automotive center and paid to have the issue repaired. Issue is now resolved.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the message "Power Steering Assist - Drive with Care" was displayed. The contact became aware that the VIN was included in NHTSA Campaign Number: 17V414000 (Steering) and the vehicle was taken to the dealer where the recall repair was completed; however, the message "Power Steering Assist - Drive with Care" remained displayed while driving off the parking lot. The vehicle was taken back to the dealer where an unknown hose was replaced; however, the failure persisted. The vehicle was taken back to the dealer for a third time. The dealer informed the contact that the steering sensors may be blocked by the rack installed on the front end of the vehicle. However, the contact stated that the rack was installed at the time the vehicle was purchased in 2014. The contact stated that the recall remedy failed to fix the vehicle. The contact stated while attempting to reverse, the vehicle lost power steering functionality. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the power steering control module, the steering gear, and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,363.
At low speeds my power steering will cut out. Today I almost hit a guy at a gas station when my steering went dead and got stiff for a second then came back. After some research I see over a million trucks were recalled for this.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while her husband was driving approximately 65 MPH, the vehicle lost power steering functionality. The contact stated that an unknown warning light was illuminated and then disappeared. The contact stated that the loss of power steering functionality had increased over time. Additionally, the vehicle had started to stall at low speeds. The contact researched online and related the steering failure to NHTSA Campaign Number: 17V414000 (Steering). The contact noticed that the "Service Park Assist" light was illuminated when the vehicle stalled. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
In the process of making a right turn my power steering suddenly quit working causing my vehicle to cross over into oncoming traffic. There was an eighteen wheeler that had to make a lane change to avoid a collision. At this time I had a warning light come on stating a problem with the power steering. I was able to slowly drive the vehicle to a local repair shop. The shop had to reprogram the steering module. I know my model had a safety recall for that very issue and I had it repaired at a GMC dealer in 2017. Apparently the problem still exists and I called GMC Corporate and was told that my vehicle had been repaired and was to old for any assistance. I now have no confidence in my vehicle knowing that this problem could occur at any time.
- Deer Park , TX, USA
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The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure nearly caused a collision. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 85,870.
Whenever driving I get a message stating that I need to service my trailer brake system. This is most likely due to cheap wiring installed by the manufacture. This has been going on for over a couple of months. Just recently, I was making a slow turn and my vehicle shut off on me and I lost control of my brakes and steering and all power to the vehicle which is a huge safety concern and I am unsure if they are related or not
When I slow down to make a turn, my truck loses power making the turn very dangerous. I lose control of the vehicle for a few seconds due to loss of power. It is very dangerous for me to make turns.
Lose power steering at low speeds typically in a low speed turn. Stabilitrack warning appears on the dash and sometimes lose power to the entire dash including radio and A/C.
When turning 30 mph and under the eps (power steering) cuts out randomly for a second or less and jerks the wheel only causing a slight swerve so far but has me worried and I'll be paying for the software update out of pocket since my truck isn't in the recall even though other 2014 sierras are recalled.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving 20 MPH, the power steering failed. Additionally, the dashboard lights and headlights became dim, and the HVAC system shut-off inadvertently. The stabilitrak and "Reduction in power steering" warning lights were illuminated. The vehicle functioned normally moments later. The vehicle was not diagnosed nor repaired by a dealer or independent mechanic. The manufacturer was made aware of the failure and informed the contact that there was a recall related to the failure that was already repaired and to take the vehicle to a dealer. The contact related the failure to NHTSA Campaign Number: 17V414000 (Steering). The failure mileage was approximately 65,000.
We have been told that the recall #17V414 has been completed on our vehicle. However, we have only owned this pickup a little over a year and now the power steering has gone out again. it is throwing a code U0131 which says it is lost communication with power steering control module. We have been told that the power steering module needs to be replaced. I would like to delve into how many people have had to replace this (which is a very EXPENSIVE repair). I truly feel this is still a defect and GMC should own this problem. Thank you for your time.
Driving at certain speeds the truck will just shut off while trying to turn or merge onto the highway. The electronic steering draws to much voltage on the vehicle and it just dies turning and braking after that is a very serious safety hazard and should be looked into I-??m a mechanic myself and I-??ve replaced grounds done everything I can and still nothing has fixed the issue
I was driving on the freeway going about 70 miles a hours lost steering assist about 2 to 3 second. I was driving straight road If was driving in a turn would of lost control maybe hit other cars. Please help with this this.
The truck just shut off all electrical and dash controls as I went to turn into my driveway. Its done it to me twice so far in the last 3 weeks.. no brakes and no power steering.
When you push on the break the vehicle-??s power shuts down. Yes it is available for inspection upon request. When steering wheel is turned it dies. After this happens stabilizer light comes on and power steering assist comes on. No inspection has been done called dealership and they said the recall from 2014 had already been done. This is a very serious issue when driving in traffic and I do not want to be in or cause an accident
I had made a appointment to get the recalls resolved at the dealership and I made appointment and everything and they call to confirm thru out the week and then when I showed up they said they couldn-??t fix it cause it was a branded title and they didn-??t even offer me any other way of fixing it.
The contact owns a 2014 GMC Sierra 1500. The contact stated while driving the vehicle, the steering wheel would violently shake and vibrate before the vehicle shut-off. Later the vehicle was restarted and operated as normal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure. The failure mileage was 30,000.
A D V E R T I S E M E N T S
- Austin, AR, USA