This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 GMC Sierra 1500 has a air conditioning leak in the condenser for the 2nd time. The first time was at 48,000 miles (2 yrs old) and now again at 92,000 (4yrs old). The first time the part was on national backorder, however I was able to locate one at a different dealership. I paid $600 for the replacement. Now they want to charge me $1000 for the same thing. However they are willing to cut me a break down to $699. I believe this is because there is also a leak in the cooling system. I have contacted GM and there standard warranty is 1 yr on parts so they are not willing to anything about it. Upon doing some internet searches this appears to be a wide spread problem. Please note that the phone number on the uploaded paperwork is incorrect.
A/C condenser and hose defective manufacturing causing it to malfunction and cease working. Has happened on numerous models but GMC refuses to to cover the costs associated with this. Items needed to repair are out of stock causing long delays in getting repair. Driving in the extreme heat in socal with small children is not safe. Would like for your Agency to help in protecting the consumer by standing up to GMC / Chevy to hold them accountable for this faulty manufacturing. There is a pending class action lawsuit in tn I believe and countless social media posts about this widespread problem yet it remains the burden of the consumer to not only pay out of pocket but to wait for repairs because parts are out of stock. 1st quote was $1600, then GMC said they would pay for a portion bringing the costs down to approximately $700. Its a huge financial burden that shouldn't exist. Do a quick google search on GMC ac problems and you will see the problem is not unique to me. We've only owned GMC cars and never had an issue and have put over 150K miles on it. Please help.
Discharge hose failed causing air conditioning to not function. It leaked at the bend, near the compressor. This is a known issue as there was a bracket made to reduce vibration and increase life of hose. Very many failures of this hose and condenser.
Ac condenser failed. When researched on-line found pages of others complaining about the same issue...always cracks in the same corner. GMC would not warranty. Wanted to charge $1,300 to replace their faulty condenser. Even the service dpmt admitted it was an issue. Ended up paying about half that, but the bottom line is GM has a faulty component and they are hoping they fail just outside of warranty. An ac condenser is not something that should ever (or very, very rarely) get replaced in the normal life of a vehicle, certainly not before a 100,000 miles. This should be a mandatory recall and updated or at least it should be covered for those that fail during the normal life cycle of the vehicle.
- Overland Park, KS, USA
Search CarComplaints.com for these popular complaint phrases...
Ac started blowing hot air, shop came back to me with a bad condenser and over $1100 to fix. Truck only has 73K miles on it and has been well taken care of.
Air condition compressor is leaking.air conditioner is blowing hot air. Have seen multiple reports on the same issue. Also there is a class action suit on this issue. Contacted GMC and they will not assist with replacement of repair. Just bought vehicle in December. Had vehicle since December 31 first tried to use A/C on 5/1/2018. Problem started immediately.
Air conditioning began not producing cold air. In less than a couple hours only ambient air was being blown out of the vents. This is a known problem with GM vehicles years 2014-2015. GM has put out a service bulletin to it's dealers on this problem yet refuses to assist it's customers. Based on online searches there are thousands of GM customers who are having the same issue.
A/C stopped cooling last spring/summer. I live in Louisiana so driving without A/C was not an option, especially with children and elderly parents. I was told that this was a nationwide issue due to a faulty design, but that GMC would not pay to repair it. I had to pay over $1,000 out of pocket to get this fixed. GMC needs to reimburse everyone who has had this problem.
My truck only has 50000 miles and the air conditioner no longer blows cold air. I recharged they ac system an two months later it again only blows warm air. Did research and numerous owners of this vehicle are having the same issue. Some have had it repaired and it has been identified as a faulty weld at the compressor. A manufacturer defect that GM refuses to repair.
The ac condenser was leaking, which made the ac blow hot air. After much research, this has been an ongoing, and known, issue that has not been addressed. Many individuals have been taken advantage of monetarily (me just yesterday) because of this issue, and needs to be recalled. I just had hip surgery, and the cost of repair really put a financial strain on me. I live in Texas, and no ac is not an option.
At 70,000 miles, and 30 months after purchasing it new, the air conditioning stopped working due to a faulty condenser. After investigating this problem I found out that there is an extremely high failure rate of GMC trucks for the same exact problem. It is a well known defect per several GM dealers who are left to deal with the problem. A bracket to secure the A/C line was never installed when vehicle was built, causing movement in the line which eventually can ruin the condenser, ac line and compressor. I asked GM dealer to fix under warranty but was told that the repair would not be done under warranty. This is unacceptable, as the defect is widespread in many of their light trucks. I was forced to repair at my own expense when this is an obvious defect
A/C condenser failure on a 3-year old truck. $1,200 dealer repair and google search online shows this is a massive systemic problem amongst owners. Need a recall
A/C condenser has crack in weld on right upper weld as described by many others on forums for GMC and Chevy 2014-2017 trucks. Date below is just an estimate as when the actual date is unknown. The date is when air started blowing warm
A D V E R T I S E M E N T S
- Annandale, NJ, USA