This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on highway and also at low speed, truck completely shuts down electrically. Steering fails, instrumentation fails, doors lock, complete power failure. This has occurred backing out of driveways, turning into intersections. Brought truck to dealer, they can't find anything, but G218 ground issue appears to be obvious yet, they refuse to fix unless issue is present.
In the last 2 months my truck has lost all electric power while making a slow right turn. Voltage drops and I lose power steering. Dealership put a new battery despite there being an active recall for this exact issue. However, my VIN number is not included in the recall. I was able to video it happening. It happens when the vehicle is in motion
My vehicle turned completely off and it put my breaks to the floor at 26 mph. My steering locked also as if I turned it off. Prior to this happening 3 months my steering column has a popping feeling. Not noise. Feeling. When I took it to the shop, they read the code and it said something along the lines of communication error. Dealership couldn't find anything wrong, took apart steering column nothing was loose and popping stopped also had battery replaced 7 months prior and no bad connections. Received my truck back, was good until a week ago the popping feeling, is back.
Was driving through a local parking lot, going only 3 miles an hour and started to turn left when all of a sudden the driver side wheel just snapped off throwing me into the steering wheel. My right arm got a scrape and right shoulder popped. The truck hit a metal pole and dented the driver side panel, missing the head light. So glad this didn't happen on the highway.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle loss power steering assist and became difficult to steer and stalled. The contact experienced the failure twice. The vehicle was not taken to be diagnosed nor repaired. Auburn valley GMC located at 3104 auburn way North, auburn, wa 98002 and the manufacturer were notified of the failure. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 17V414000 (steering) however, the failure recurred. The failure mileage was 95,500. Consumer stated contacted the dealer. There is a design flaw where vehicle loses total power to an overload.
- Des Moines, WA, USA
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The contact owns a 2014 GMC Sierra 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The contact stated no warning light was illuminated. The contact stated that after approximately 20 minutes the vehicle started. The vehicle was taken to medlin Buick GMC located at 1900 tarboro St w, wilson, nc 27893, (252) 243-6106, where it was diagnosed and the contact was informed that the body control module needed to be reprogrammed. The vehicle was repaired however, the failure recurred. The manufacturer was informed of failure. The failure mileage was 40,925.
When I am slowing down to turn as I turn the steering wheel I loose power to my instrument panel and my A/C and radio turns off for a second and then comes back
Gauges flicker, headlights dim when hitting breaks, stability traction comes on, 4X4 has locked in. Truck has lost all power. Had to reset truck by removing battery cable from battery for a short period.
This incident occurred 4-5 times over the last week driving between 25-40 mph. While driving, a warning or notification pops up on the dashboard screen stating stabilitrack off or steering assist off, which stiffens the steering wheel and I can't turn the truck at all. At one point, the notifications popped up and then my A/C went off and radio went off along with my entire vehicle. I had to slam on my brakes, place the vehicle in park, and then restart at which point it came back on and worked until I could pull over and assess what had occurred. I attempted to call GMC customer service (800-996-9463) and advise them of the problem and they acknowledged a recall (#17276 - loss of steering assist), but it didn't apply to my VIN#. it only applied to 2014 models of both Chevrolet Silverado ld and GMC Sierra ld vehicles, whereas my vehicle is a 2014 GMC Sierra ltd. They advised that a GMC dealer could "reprogram the eps module software", but the cost would come out of my pocket and they wouldn't acknowledge any fault or recall issue. My concern is obviously the fact I have kids and Transport them to and from school and sporting events. I couldn't even imagine this happening with children in the vehicle and causing an accident or worse injuries to passengers or the driver. This is a major safety issue, and I'm surprised this hasn't been addressed or acknowledged by GMC.
My truck meets the exact description outlined in GM recall #17276 resulting from NHTSA acknowledegement nef-150sm and 17V-414. Instead of re-constructing the description myself, I will just provide the language included in the recall notice because it is exactly the symptoms my truck experiences. I couldn't decribe it better if I tried. From GM recall notification N172085440 "condition: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Silverado ld and GMC Sierra ld vehicles. These vehicles may experience a temporary loss of electric power steering (eps) assist followed by a sudden return of eps assist, particularly during low-speed turning maneuvers. The loss and sudden return of eps assist typically happens within a 1 second period and is caused by an electrical/software issue. If eps assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. Correction: Dealers will reprogram the eps module software."
When truck is at low RPM (usually turning into parking spot slowly) truck will shut off. Its pulling to much power from cpu or alternator and killing truck. This is a safety issue.
Owned truck for one year, bought used at dealership. Within 6 months, the service stablilitrack message popped up while on highway and power steering diminished. Cruise control would turn off when using the blinkers to change lanes. Put a new battery in and things worked well until yesterday when on the highway and the service stabilitrack message came back again when I used my turn signal to change lanes while using the cruise control. The cruise control also turned itself off. Went to park and the truck shut down for one second and seemed to reboot. It drove fine after that but scared the [xxx] out of me. Luckily no one was around. The headlights have also dimmed when pushing the brake pedal. I see there was a recall but I don't know if this truck had it fixed at that time or not. The website tells me there is only one open recall but for the brake system and this seems to be an electrical problem not brakes. I am contacting the dealership but I doubt they will have an answer and will want to charge me for something that appears, according to this site and others, to be a major issue for this vehicle model. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
During normal driving in town and on highway, stabillitrak deactivates, power steering assist deactivates and the steering becomes very difficult, airbags deactivate, turn signals become inoperable, radio shuts off, air conditioning shuts off. This happens while at speed on the highway and at slow speeds. It is especially dangerous when making slow turns as the power steering gives out and the truck instantly becomes nearly uncontrollable (uncontrollable for my wife) in the middle of the turn. I have taken the truck to the dealership and they said nothing is wrong and the best they could do was perform a service bulletin. Issue was not corrected. I found that there was a new bulletin that had a fix for the G218 ground. I cut back the sound deadening from the ground, yet that did not fix the issue either. The truck has done this dozens of times and is incredibly unsafe to drive. How can losing steering, airbags, stability control, turn signals, etc. Not be a safety concern?
The contact owns a 2014 GMC Sierra 1500. The contact heard a loud clicking noise coming from the dashboard near the steering wheel. There were no warning indicators illuminated. The contact mentioned that the steering was not affected by the failure. The vehicle was taken to Chevrolet Buick GMC of murfreesboro (960 john R rice blvd, murfreesboro, tn 37129, (615) 645-1075) where it was diagnosed that the voltage module internal relay was faulty and needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. GMC provided case number: 8-4432906997, but no further assistance was offered. The failure mileage was approximately 29,000. Consumer stated 3 emails sent and 4 calls were made. Defective parts were replaced.
The contact owns a 2014 GMC Sierra 1500. The contact entered the vehicle and noticed smoke coming from the center console and heard an abnormal noise. The contact poured water onto the center console to extinguish the fire. The contact stated that the center and top consoles and front passenger seat were melted. There were no warning indicators illuminated. Police and fire reports were not filed. The vehicle was taken to autonation Buick GMC West sahara (located at 6400 w sahara ave, las vegas, nv 89146, (702) 545-6797), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 90,850.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the air conditioning unit failed to function and blew out hot air. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the stabilitrak warning indicator illuminated. In addition, the steering indicator illuminated and the doors locked and unlocked independently. Eventually, the vehicle shut off and had to be restarted. On three occasions, the vehicle was taken to supreme Chevrolet Cadillac of plaquemine (23085 la-1, plaquemine, la 70764, (225) 238-1668) for routine maintaining. The dealer had to correct the power steering repair from a previous unknown recall. The failure occurred daily. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 81,445. The VIN was invalid.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the vent control function failed to operate properly for the air conditioner and hot air was blowing out of the vents. The dealer (freedom Buick GMC truck, 5251 E 42nd St, odessa, tx 79762, (432) 614-6649) was notified of the failure, scheduled an appointment, and was to respond to the contact with the diagnosis and repair information. The manufacturer was notified of the failure. The approximate failure mielage was 55,000.
Slowing down to park on a street and lost steering and lights flickering, I just had recall reprogrammed &serviced 60 days ago, driver assist service lights also on and parking.I nearly crashed twice so far I need my vehicle for transportation and would like help with this immediately, for it is a pricey luxurious vehicle.
A D V E R T I S E M E N T S
- Budd Lake, NJ, USA