This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash on my 2010 GMC Sierra slt cracked in two places. One is right on the passenger airbag to the edge of the dashboard. Two is from the edge of the dash up to the gage cluster hump. These cracks happened on a 4 year old truck that has been very well taken care of. I always have a sun visor up when parked outside. I reported the problem to GM and had a dealer take a look at it. The service guy said that he had the same problem and they replaced his dash for free. They determined that it wasn't a safety concern and GM would cover $300 of the repairs. The repairs were going to cost around $1000. This is a very common design flaw that GM does not want take care of. I feel that this could be safely concern if the airbag deploys and the dash shoots sharp plastic from a faulty dash all over me or my family.
Dash cracked over driver side instrument panel; I noticed this in the first week or two of December, 2015. I took it to the dealership and was told I would have to pay to have it repaired and I don't have the resources to pay to replace defective equipment. Truck is always parked under cover and never exposed to direct extreme temperatures for any extended periods. Truck has approx. 79,000 miles and is very well maintained. In addition to the dash cracking, the leather driver seat is ripping and appears to be caused by the seat belt not retracting properly. This was noticed about a week after I noticed the cracked dash. I am the only driver, am 67 years old, don't wear anything sharp on my clothing that would damage my seat. Surely the interior of this truck should last longer than the tires and I believe GM should take responsibility.
Hooked up a trailer (first time ever), discovered that the trailer lights were not working, checked fuses, found a melted fuse. Found a recall for same problem, however it is VIN specific and VIN is not covered. Took to dealership, and reported problem to GMC, was told to report it here. Also found a VIN specific recall for the driver control button for the passenger window (sometimes works, sometimes doesn't) and again this VIN is not covered.
The dash has cracked right above the passenger air bag. The truck was cleaned and detailed on Wednesday November 25th 2015, parked back in the garage and when I left in it Friday November 27, 2015 I noticed the dash was cracked. This is a major concern for me since it is the passenger air compartment and could result in flying debris for an occupant inside my truck.
- Newburgh, IN, USA
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The windshield and the side windows of my new 2010 GMC Sierra 1500 wt, have an extreme tendency to fog over in temperatures near the freezing point. I have read, and observed, that the ac compressor becomes automatically disabled when the outside temperature gets near the freeze zone (I think the actual threshold is somewhere around 40 degrees F). With the ac disabled, the defrost mode cannot keep the windows clear. The problem is magnified when there are two or three individuals in the cab. At that point, it is exceedingly difficult to clear the side windows, even to the point that frost forms on the inside window surface! very recently, while traveling to work during my 40 mile commute, I was running the ac, with the temp control set to a comfortable level and the blower about the medium setting and flowing through the main vents. The outside temperature was, apparently, hovering near the point where the electronics disable the compressor. The windshield and both side windows fogged over suddenly. I noticed the ac light was out, so I switched to defrost mode and hi blower. The windshield did clear in about a minute or two, but all of that happened while driving down the turnpike at 70 mph. This seems to be a significant safety concern....at least for me and my family. If the ac compressor had stayed enabled, this would never have happened. It is very difficult to stop condensation buildup if you cannot run the ac to dry the cabin air. This design configuration seems to present an issue of safety. I am not sure if it is just this particular model. I suspect so, since it is the base model truck. We have a 2011 GMC terrain, which does not present this issue.
A D V E R T I S E M E N T S
- Hernando, MS, USA