This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 GMC Sierra 1500. The contact received a recall notice under NHTSA campaign number: 16V0381000 (air bag). The contact stated that letter informed her that the parts are not available and the date for the parts becoming available remain unknown. The contact was unable to reach the manufacturer despite the fact that she called the customer service number and there was no answer. A failure had not occurred on the vehicle. The VIN tool confirms parts are not available.
I received a notice from takata 3 years ago about a defective airbag recall but never received any info about taking it in to have it replaced.also, about the same time as I received the recall notice my service airbag soon light came on and is still on which will most likely prevent me from trading in or selling the truck should I decide to do so.I would like to have the problem solved as soon as possible. Also I had to replace the wheels as they were rusted out and leaked air thru the weld joints which appears to be a common problem with GMC and chevvy trucks.2016
The vehicle contains takata airbags that an open recall was started 3 years ago for but a decision has never been made. The dash has now cracked near the airbags. If the airbags deploy they could cause shrapnel from the dash to be put into the cabin. There is an open lawsuit in the us and Canada with GM in regards to the dash. The vehicle is also displaying intermittent airbag service error messages. GM will not diagnose the airbag issue for free and want's anywhere from $150-$250 simply to read the code plus whatever the repair would cost. GM also wants $1500-$2000 to replace the dash. GM has deemed this vehicle "safe" but will not stand behind that "safe" designation by diagnosing the airbag issue for free. The airbag service light started off very infrequently and has started to become more frequent. I have also been cut by the dash on multiple occasions, which presents a huge safety hazard. GM corporate will not give any timeline to a resolution and will only pay for repairs once the NHTSA forces them into a recall. A "safe" vehicle does not injury it's users or report errors with its safety systems frequently.
The contact owns a 2009 GMC Sierra 1500. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags). The contact called chris myers auto mall (27161 us-98, daphne, al 36526, (251) 219-8106) and was informed that the parts were pending and not available. The contact called the manufacturer, but was unable to reach a representative regarding the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that sweeney GMC (located at 7997 market St, youngstown, oh 44512, (877) 360-5063) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Boardman, OH, USA
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Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact called all pro GMC lagrange (706-882-2576, located at 709 new franklin rd, lagrange, ga 30240) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that kendall auto mall (located at 15700 Idaho center blvd, nampa, id 83687, (833) 903-0560) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that carl's Buick GMC (located at 2445 SE federal hwy, stuart, fl 34994, (772) 940-0851) exceeded a reasonable amount of time for the recall repair and stated that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cheraw Chevrolet Buick (697 chesterfield hwy, cheraw, SC 29520, (843) 537-7873) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rick matthews Buick GMC (15164 cortez blvd, brooksville, fl 34613, (352) 796-3553) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I was notified in July of 2016 by GMC of a possible issue with takata airbags. I was told there was no current solution and to wait. I waited one year (2017) and called again and was told nothing has changed. I did that again in 2018 as well and was told there were no updates. Around the time of my second call in 2018, I started getting airbag warning lights and message from the vehicle. I contacted GM corporate in regards to the issue assuming it has to do with the recall. I was told by GM corporate that in no way would they be willing or able to assist or pay for any of the cost of getting this resolved and that I would be required to everything myself. I might be able to get reimbursed if the recall finally went through, but if the recall went through after I sold the vehicle they would not reimburse me. I contacted a local dealership that was not willing to help with costs either and was told it would probably be $300 to diagnose the problem plus costs of repair. I've also attempted to sell the vehicle but have had buyers back out due to the open recall or offered me below market value for the truck because of the recall. Thereby causing as of right now "permanent diminished value" I personally feel like GM is dragging their feet knowing that if they can wait long enough the number of vehicles will drop off the roads causing the repairs to be cheaper.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags). The dealer (garlyn shelton Buick GMC, 5625 S general bruce dr a, temple, tx 76502, (254) 771-0128) was contacted several times and stated that the part was not available. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Gay Pontiac keep scheduling appointments and cancelling. Today I was in the parking lot when they called me to cancel. GMC sent safety recall July 2016. They said I can't get it fixed at this time. This threatens my safety. I need this fixed now.
Cracking of the dash around the left rear area of air bag cover, cracked all the way towards front of dash area, broke pieces falling in dash..concerns of flying projectiles in case of an impact causing more harm to passenger or myself from flying broken pieces of dash.I cant recalled exactly when it happened if the vehicle was parked moving. In motion or any other type motion that would cause this just every day driving normal.
"takata recall" dealer's reply; a complete remedy is not available and are waiting on GM's solutions. Service dept has given the same answer for last 2 years. I called GM's headquarters, they reply the air bags are available and dealer should replace the recalled bags
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two years ago. The dealer (greiner Buick GMC, 14555 civic dr., victorville, ca 92394) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 GMC Sierra 1500. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for the remedy repair. The contact received the recall notification in July of 2016. The contact spoke with all pro auto group (709 new franklin road, lagrange, ga 30240, (706) 882-2576) several times requesting information on part availability; however, the dealer stated that parts were unavailable and the contact would receive a call when parts become available. The manufacturer was contacted, provided a case number, and informed the contact that the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Troy, TX, USA