This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When vehicle is stationary, or in motion, the fuel gauge gives inaccurate gas reading. Fuel gauge modulates from empty to full continuously. Empty light comes on when gas is in car when driving. Check engine light comes on when empty light comes on. It is impossible to drive this car with a peace of mind given this problem. Please note that this exact problem with 2007 Envoy is all over the internet.
Vehicles fuel gauge will constantly read anywhere from E to full, especially after fill up. Never know exactly what amount of fuel is in vehicle. Have to keep trip meter cleared at each fill up to make an accurate guess at how many miles I have left in the tank. Sometimes the check engine light will also come on at same time as the gauge fluctuates constantly.
Inaccurate fuel gauge caused the 2007 GMC Envoy to unexpectedly run out of gasoline and stall as the vehicle was turning at an intersection. The engine shut off and the power steering failed to operate as other vehicles were approaching the intersection. I was not able to get the vehicle completely off of the road before it stopped. This could have caused a serious crash. GM needs to be held accountable for correcting this serious safety related defect. Why has there been a recall covering certain vehicles under NHTSA campaign number 14V223000 but not in the case of this 2007 GMC Envoy when the end result of the defect can also cause this vehicle to run out of fuel and increase the risk of a crash?
The contact owns a 2007 GMC Envoy. The contact stated that gasoline fuel fumes were emitted from inside of the vehicle. The failure was recurring. The vehicle was taken to a dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
General Motors issued a special coverage adjustment-fuel level sensor contact wear notice # 10054E to cover 100% of replacing a malfunctioning fuel gauge. My fuel gauge malfunctioned as outlined in the notice and I had my fuel gauge repaired at my own expense. When I learned of the special coverage, I completed the General Motors product field acton customer reimbursement request form and sent the required copies of receipts that showed all required information to hendrick GMC via fax on 9/13 and hand delivered the same information on 10/4. I have never received my refund for the repair I paid for out of pocket. I have called and E-mailed the general manager of hendrick GMC; I have called and tried to speak to him. I called the 800 number provided in the notification to file a complaint. I have left messages for a team leader at the customer assistance center and he has not returned my calls nor are they sending me the promised refund. I believe that this special coverage adjustment is just a way for GMC to not to have to issue a recall, and they are picking and choosing who they are refunding. GMC should not be allowed to use such a dishonest ploy to avoid paying to repair a defect.
- Garner, NC, USA
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Cpsc#I1290600A. 2007 GMC Envoy. Consumer stated the fuel gauge has been sporadically working. The consumer stated after she filled the tank, it would go empty, then back to full. On one occasion, as she was driving on the freeway, the vehicle started to slow down. The gas gauge read full, but apparently, the vehicle was out of gas.
Nearly 2 months ago I noticed the gas gauge in my vehicle going haywire. I will fill the tank, and within a mile or 2, the gauge will drop to E, and the light will come on, bell will sound, etc. It may or may not adjust while driving. This happens constantly, the gauge is showing 1/2 full, then empty, then 1/4 full. At any given time, I have no way of knowing how much fuel is in my tank. I am deathly afraid that I will run out while driving with my children on the interstate. I have researched the problem a little on the internet, and found many, many others with this problem. I firmly believe this should be a recall issue.
The contact owns a 2007 GMC Envoy. The contact stated that the fuel gauge would read inaccurately, causing the fuel sensor to activate. The dealer and the manufacturer were notified of the failure and made an attempt to cover a portion of the repair costs. The vehicle was not repaired. The failure mileage was 55,000 and the current mileage was 57,000.
The vehicle's fuel gauge went to full while driving down the road. It started moving all over the place and now goes to empty upon fill up at the gas station. The more you drive the more fuel it reads. The gauge floats all over the place and vehicle has now ran out of gas twice while driving down the road. GM was contacted and explained it is a known issue and at first offered no help. Upon talking to several 'managers' they agreed to cover 50% because they know there is a problem. The cost is still over $250 for the repair. Why does the owner have to cover the cost of a known problem part" why is GM not responsible for this"
The fuel indicator gauges from full to empty within seconds even though the tank has been filled completely. The gage remains on empty with the 'low fuel' indicator warning light on for the length of the trip.
Car showed half tank of gas but cut off and wouldn't start. After being told it may be gas I put gas in car and it started. I filled my gas tank up 2 days later then cranked up and the car still showed empty with gas light on.
Fuel gage has been going off and on all year. Now is sits on empty a lot. The bell goes off to remind me it is empty often, when that is not the case. I have to use my odometer to know when to get gas. Very frustrated with GMC on this. Said sensor would cost in excess of $500 to repair. That is absolutely ridiculous. Then I get this letter indicating that GMC is aware of the problem with the fuel gage in Envoy; and they still want me to pay $250 for half of their problem. Sounds a little one sided to me. Most companies offer to correct their mistakes at their own expense, and certainly not at the expense of the customer. Seems to me that good business practices would be the way to go. Surely to goodness the president of GMC would have the common sense to know that too many unsatisfied customers could potentially result in a significant drop of sales..
Went to fill my gas tank on my 2007 GMC Envoy and topped it off. Went I went into the car the fuel gauge was going up and down and then went to empty and the low fuel message and service engine light came on. I took it in and was told $871 to repair which I didn't have. When I took it in for my inspection this year, my mechanic told me he has replaced so many of these already. I received a letter today by GMC that they will pay for half if I take it to a GMC dealer. I don't think this is fair. They can put parts in that will fail then make us come to their dealerships to pay upwards of $100 an hour to repair.
The vehicle shows a service engine light. The gas gauge fluxuates from no fuel to full tank randomly. During a single visit the vehicle shows a low fuel light and then the gauge goes up to full and back. This has been happening for 2 months. The service center can not reproduce the problem because the tank is full at dealership. They want to do unrelated service to justify their time. I have paid for the extended warranty.
Stopped for fuel and turned off the motor. Filled tank until the pump automatically shut off. Replaced filler cap and tightened to spec. When I turned on the key, the gauges went through normal diagnostics. When I started the Envoy, the fuel gauge immediately went to empy, the low fuel light turned on, and a warning chime rang. While driving, the gauge would fluctuate, but never gave an accurate reading. Eventually, the check engine light also lit after about twenty miles. The next day, the fuel gauge appeared to work normally. However, since the first incident, this has happened with each subsequent fill-up.
In early August 2011, the fuel gauge began reading erratically for no apparent reason. In early September 2011, the problem caused me to run out of gas while driving. Fortunately, it did not pose a danger, but it could lead to being rear-ended--potentially a very dangerous situation! so far, we haven't fixed the problem but will closely monitor the trip odometer for now.
Fuel gauge is erratic. This appears to be a very common problem. Dealer said the fuel level sensor is defective. I have 58,000 miles on my 07 Envoy denali. Safety is a concern now that I do not know how much gas I really have.
A D V E R T I S E M E N T S
- Metuchen, NJ, USA