This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the road and my steering wheel locked up with a notification popping up saying power steering drive with care. I couldn't turn the steering wheel at all. I had to put my truck in park in the middle of the road and turn it off and turn it back on in order for the message to clear and my steering to work again. Luckily I was close to the house and didn't have to drive much further. I'm worried it will happen again which is scary because I have a one year old and another newborn coming in the next few months.
Driving 65 miles an hours and steering wheel locked, several times, I could of had an accident on the express way, it happened again while I try to take it to the dealer today 09/19/2020. I also have pics of the warning it provided me, 'stabilitrak' and 'power steering drive with care' truck was in motion when this occurred.
The contact owned a 2016 GMC Canyon. The contact stated that on 10/14/2019, while braking to make a right turn into the GMC dealership (brown & brown AT1550 E drivers way, gilbert, AZ 85297, (480) 835-0900) for routine maintenance, the vehicle lost power and the power steering was disabled making steering very difficult. This occurred again before arriving at the service entrance. The contact stated that multiple warning lights were illuminated both times. The contact was able to restart the vehicle. The contact was informed that a software update needed to be performed. The vehicle was repaired. The manufacturer was not informed of the initial failure. The approximate failure mileage was 47,216. See invoice attachment. He second failure occurred on 9/16/2020 while the driver was slowing down to make a right turn. The vehicle lost power and there was a loss of steering assist making steering very difficult. The contact stated that multiple warning lights were illuminated both times. The contact was able to restart the vehicle, but the problem occurred again that day. On 9/17/2020, the vehicle was tolled to henry brown Buick GMC located at 1550 E drivers way, gilbert, AZ 85297, (480) 835-0900. The second failure mileage was 55,468. The problem could not replicated or identified. See invoice attachment. The contact sold the vehicle on 9/29/2020.
Latelly I'm having problem it a GMC Canyon 2016 that cause the vehicle to loose power steering loss, and stability control assist which make the car to become very hard to maneuver, in the highway and local roads the first time this happen was beginning of August I brought to the dealer he reset the controls and problem disappeared just to return one month later.
When you are driving the power steering goes out. The steering wheel is very very hard to turn with the power steering out. You must stop and turn of the car so it resets (so far this has solved the problem). This has happened now 2 times over the last week. My car is 2016 and GM has recalled 2015 with the same problem. Most likely the same parts so the recall should be extended to include 2016's.
- Beavercreek, OH, USA
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When I am drive, I will get a message on the dash that reads " service... power steering, drive with care" and another saying, " service... stabilitrack" once I receive the message I will lose power in my steering wheel and it'll get extremely hard. Completely not safe and vehicles of the same make and model, but different year are all having the same problem.
Twice in the last 4 days the power steering failed. Received a warning of a power steering problem on the dash and then lost all power assist. Had to pull over and then restart the car to restore the power steering
Periodic loss of power steering. Not consistent. Happens while driving, sitting idle with engine on. Must pull over and cycle ignition. Steering loss is dangerous. Limited control of the vehicle. Brought to dealer several times before they told me to replace the gear assembly for $2,000. Vehicle has 62K mile and is out of warranty
I was driving the listed truck on a six lane highway (270) in Missouri when my power steering completely failed. I was able to exit the highway by using every bit of strength I had and I'm a six foot tall 200lb man. It was Saturday but I was able to get the truck to the dealer and provided them with a memo detailing the failure. They were closed for the weekend. The steering had been acting suspect before and in fact I had an appointment the following Monday to have it checked. Had it been my wife or granddaughter driving when the failure occurred the results might have been tragic. Following my experience I did a social media search and found many incidents identical to mine with the same type of truck. My truck is a GMC and the Chevy Colorado is the same. This truck had 62,000 miles and I have owned it since it was new. The steering pump is electrical which replaced an old and proven hydraulic style that rarely failed. I have been driving 60 years and never had one fail. I question the ability of GM engineering to design a new type of pump that is reliable. Their inability to do so results in a $1900 repair not to mention a potential loss of life. In my case GM did pick up a portion of the repair but my share still equaled $750.
My 2016 GMC Canyon has experienced eight power steering assist failures while driving since late 2019. The associated steering service warning light and audible alarm are activated along with traction control off and antiskid control indicators. The alarms clear upon restarting vehicle and steering assist returns. Issue has occurred at both highway speed and low speed. The event frequency recently increased from random to five events over two consecutive days vehicle mileage on 2/23/2020 is 38459 miles..
The vehicle lost power steering while on the highway. Vehicle was towed to repair shop. Computer could not pick up the problem. Power steering was working again.
The contact owns a 2016 GMC Canyon. While driving approximately 20 mph, the steering lost power and the service power steering, anti-lock braking system, and stabilitrak indicators illuminated. The vehicle was taken to mills GM (218-297-0074, located at 14138 dellwood dr N, baxter, mn 56425) where it was kept for observation. The vehicle was not repaired. The contact stated that a similar failure occurred in 2017 and the power steering sensor was replaced. The failure recurred in early 2018 and the power steering was repaired by the same dealer. The manufacturer was not notified of the failures. The VIN was unknown. The failure mileage was approximately 29,000.
Multiple times over the past 10 days the dashboard on my 2016 GMC Canyon (purchased in mid 2015) displays a warning of power steering proceed with caution or service stabilitrak. The steering wheel tightens and I've had to pull over and turn off the truck. Issue seems to be fixed once the truck starts back up. Twice it's happened on the freeway, several other times in the street at various speeds, whole turning and while driving straight.
The contact owns a 2016 GMC Canyon. While driving 40 mph, the vehicle began to pull towards the left or right while attempting to drive straight. When the contact attempted to turn the vehicle at low speeds, the vehicle hesitated to turn and attempted to steer straight ahead. Robert woodall Chevrolet Buick GMC Cadillac (located at 1063 riverside dr, danville, va 24540, 434-797-1411) was contacted, but could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure was currently occurring while driving various speeds. The manufacturer was not made aware of the issue. The approximate failure mileage was 141,000.
While driving I lost power steering causing the truck to pull into next lane. Luckly no other vehicle was near. GMC dealership said the are not aware of any issues with steering gear box for the 2016 Canyon. This very dangerous as I see other complaints. It needs to be looked into. And costly $1900 dollar repair.
I was driving on a freeway 80mph and the steering went out. This caused the vehicle to veer from the left lane into the center lane, fortunately there was no vehicle in the center lane. GMC stated it was just a defective part. My opinion is that it is a failed design that would allow a vehicle to loose steering at 80mph. The vehicle has 46,700mi. I have had noises in the front and rear of the vehicle and am concerned that this may have contributed to the loss of steering. I have returned the vehicle to GM five times to fix the noises with no success.
The contact owns a 2016 GMC Canyon. While driving between 35 and 55 mph, the steering wheel seized. While the vehicle was stationary at a stop sign, the failure recurred. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 44,927.
For no apparent reason while driving, my steering wheel will pull very hard to the right. I have to hold the steering wheel tight and turn it to my left to get back to center. During this time I can feel the pressure from the steering wheel trying to go right. This usually last for a few minutes then it corrects itself. It has occurred while I was driving on city streets at posted speeds.
Takara recall. My service power steering on my 2016 GMC Canyon is coming on. I was informed that this could be dangerous and that the 2015 Canyon had a recall. I'm hoping that you will fix this issue, before something bad happens. I took it to the shop and they put the computer on it and it says that a poor circuit is causing this. Can you help me out? thank you.
Intermittent problem removing ignition key from ignition. Has been to dealer once. They replaced the safety lock switch for the center console gear selector. The lock switch in the steering column will not set, resulting in inability to remove the key. Key remains in accesory position and will eventually drain battery>
A D V E R T I S E M E N T S
- Grapevine, TX, USA