This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Windstar. While driving 45 mph, the rear of the vehicle shook and an unknown warning indicator illuminated. The contact continued to drive home and noticed that the rear driver's side tire was leaning. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact called Ford customer service at 866-436-7332 and advised them that she received a recall notice for manufacturer number: 15S27 (suspension) on the rear axle. The manufacturer informed the contact to have the vehicle towed to a Ford dealer and provided case number: 21985359. The approximate failure mileage was 200,000.
The contact owns a 2000 Ford Windstar. While the contact's husband was driving at an unknown speed, the rear axle fractured without warning. The vehicle was towed to the dealer (benna Ford roush superior located at 3022 tower ave, superior, wi 54880; (715) 394-8669) where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and stated that the recall was repaired in may of 2016 and was closed. The manufacturer was made aware of the failure and provided case number: Cas-12795007. The failure mileage was unknown.
The contact owns a 2000 Ford Windstar. While driving approximately 25 mph, the rear driver side tire suddenly shredded. Upon inspection, it was discovered that the driver side rear axle severed and made contact with the tire, which caused it to flatten. The vehicle was taken to Liberty Ford in parma, Ohio where it was diagnosed that the rear axle would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no solution was offered. The contact indicated that the vehicle was repaired in 2011 per NHTSA campaign number: 10V385000 (suspension); however, the failure continued. The failure mileage was 199,000.
The contact owns a 2000 Ford Windstar. While driving approximately 25 mph, the rear driver side tire suddenly shredded. Upon inspection, it was discovered that the driver side rear axle severed and made contact with the tire, which caused it to flatten. The vehicle was taken to Liberty Ford of parma, Ohio where it was diagnosed that the rear axle would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no solution was offered. The contact indicated that the vehicle was repaired in 2011 per NHTSA campaign number: 10V385000 (suspension); however, the failure still remained. The failure mileage was 199,000.
The contact owns a 2000 Ford Windstar. According to the previous owner of the vehicle, the dealer stated that a manufacturer recall was completed by a dealer that was no longer in business (jack safro Ford dealer). The previous owner reinforced the bracket, but did not replace the rear brackets. Shortly after driving over railroad tracks, the vehicle suddenly stalled and the rear wheels fractured from the vehicle. The vehicle was unable to be driven and was towed to an independent mechanic. The contact was informed that the rear axle cracked from the reinforcement brackets and parts needed to be replaced. The VIN was not included in a recall for the failure. The manufacturer recommended that the vehicle be taken to the dealer (napleton Lincoln blue island, 2950 w 127th St, blue island, il 60406, (708) 385-4500) for diagnostic testing and repair. The failure mileage was not available.
- Chicago, IL, USA
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The contact owns a 2000 Ford Windstar. While driving 20 mph, the contact heard a loud pop as if two tin cans were underneath the vehicle. The contact immediately pulled the vehicle over to the side of the road. The contact looked under the vehicle and noticed that the rear axle was corroded and fractured in half. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.
The contact owns a 2000 Ford Windstar. While driving approximately 30 mph, an unusual noise was heard and the rear driver side of the vehicle slightly collapsed onto the ground. The vehicle was maneuvered to the side of the road where the contact noticed that the rear axle fractured and caused the tire to tilt inwardly. The vehicle was towed to the contact's residence. In 2010, the vehicle was repaired under NHTSA campaign number: 12V195000 (suspension). The failure recently recurred and the vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 218,000. The VIN was unavailable.
The contact owns a 2000 Ford Windstar. While driving approximately 10 mph, the rear axle fractured. The vehicle was towed to the contact's residence and has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 157,000.
The rear axel broke. Contacted Ford because this was a recall that they just put brackets over parts of the axel. It still broke due to corrosion. When I contacted Ford they said there was nothing they could do because they put brackets on and that fixed it but it still broke right where they said it was going to.
Dear sir/madam I am filing this complaint for a Ford Windstar 2000, the rear axel, which was on recall and Ford had contacted us to have it replaced, however after calling Ford and all the nearest dealers and we actually went to a Ford dealership as well. No dealership was able to provide the recall replacement for the axle or any repairs in that matter. Thanks, Ford owner
The contact owns a 2000 Ford Windstar. The contact stated the rear driver's side tie rod had broken on the vehicle. The contact took the vehicle to the dealer and was told the tie rod was rusted through. The contact asked the dealer why the tie rod was not included in NHTSA recall campaign id number: 11V030000 (suspension: Rear axle). The dealer indicated that the manufacturer stated the tie rod would not be replaced even though it rusted through like the rear axle. The failure mileage was 105,000. I don't know how much of a danger this is but I think its is a crime for a car dealership to install a new part on a rusted out old part with out notifying the customer. [xxx] updated 11/02/2011 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was fine and did not need to be repaired. Approximately 4 months later, the contact noticed a loud rattling noise coming from the rear. The vehicle was taken back to the dealer and the contact was informed that the rear axle was fractured and needed to be replaced. The vehicle was repaired. The failure mileage was unknown and the current mileage was approximately 100,000. The VIN was unknown. Updated 09/27/11 updated 2/23/12
The contact owns a 2000 Ford Windstar. The contact stated the vehicle was repaired under the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The contact stated while driving 20 mph, she heard a loud clanking noise and noticed that the rear axle was fractured. The vehicle was safely driven home and then towed to an authorized dealer. The vehicle was not repaired. The manufacturer was notified, but offered no assistance. The failure and current mileages was 160,000.
Have been hearing a noise from the rear of the vehicle for awhile. Had it in to the dealer for two recall repairs. The noise changed yesterday and when the rear was inspected again before leaving for work, I found the drivers side rear coil spring broken. This issued should have been addressed when the rear axle recall work was completed. I drive 50 highway miles each way to and from work and this is dangerous. Missed work today and don't know when this will be able to be fixed. I see Ford has had many problems with other coil springs. Why have they not addressed it with all the other suspension problems on these 2000 Ford Windstar?
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer in October of 2010 for a recall repair associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). Fours months later, the driver's side control arm fractured. The vehicle was towed back to the dealer for diagnosis. The contact stated that the recall remedy was insufficient and planned to notify the manufacturer regarding the failure. The approximate failure mileage was 118,000. The VIN was unavailable.
The contact owns a 2000 Ford Windstar. The contact stated while driving various speeds he heard a loud snapping noise. When he stopped the vehicle, the rear axle reinforcement bracket fractured on the vehicle. The vehicle was inspected by an independent mechanic who advised him that the axle had sheered and the vehicle could not be driven. The vehicle had not been repaired. The manufacturer advised him that he was not included in any recalls. The failure mileage was approximately 141,000.
Hi, we have a 2000 Ford Windstar that was recalled. Last year why driving, the rear axle broke on us with our kids in the car. But before then; we had odometer going out and all the dashboard going out. Upon then fixing the rear axle we have brake fluid lost and the cruise control don't work and the dashboard have a mind of it own and we keep have the door locks going on and off while driving. It's like a ghost in the machine. Please help! thanks!!
The contact owns a 2000 Ford Windstar. The contact stated that NHTSA campaign id 11V030000 structure frame and members under body shields, and NHTSA campaign id 10V385000 suspension rear axle non powered axle assembly were performed on the vehicle and were completed on April 4, 2011. After the repair, the vehicles front end made a rubbing sound while attempting to park. The dealer stated a diagnostic test would need to be performed. The vehicle was not repaired. The failure and the current miles were 94,000.
Ford rear axle recall. Found recall about my vehicle 3 months after rear axle broke. Had axle welded together. In Nov 2010 axle was allegedly ordered it is now March 2011 and still no answer as to when I am getting new axle. March of this year axle broke again and had to weld it together.it cost me 450 every time to weld it.
A D V E R T I S E M E N T S
- Landcaster, VA, USA