This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our Ford Windstar had a rear axle failure in which the axle split in half causing the van to lose control. We replaced it in 2009. A recall was issued in Oct. 2010 saying that the part was to be replaced promptly. We have attempted to have it replaced but have been told that it is safe to drive and we'll have to wait for a part to be made. For five months now we have been told that the part still has to be manufactured and it may take several more months to a year to get the part. Ford had us inspect(30 second bend down next to the car) the replaced part(used from a junk yard) to see if it is safe and said it was ok. However the part that replaced the original is visually in worse condition. And now we are being told that 'glue injection' into the part will fix this failure. This is in contrast to what Ford has stated must be done(full replacement of the rear axle). It has been 5 months, and we have still not have had the part replaced. Ford implies in their recall letter that we are responsible for any failure if this is not replaced in a timely manner. The local dealer attempted to keep the letter after his 30 second inspection stating that the problem is fixed and it should be good. This van is unsafe and 30 seconds of visual inspection is not in my opinion a assurance of the safety of this vehicle.
The contact owns a 2000 Ford Windstar. While the vehicle was being serviced by the dealer, the contact was informed that the rear axle was rusted. The vehicle had not been repaired. The contact referenced recall 10V385000 (suspension: Rear: Axle: Non-powered axle assembly) but was informed that the vehicle was not included. The failure mileage was unknown and the current mileage was 172,168.
The contact owns a 2000 Ford Windstar with 180000 miles. While driving 45 mph on the highway the contact lost control of the vehicle. The vehicle then rolled over eight times and crashed into a highway sign. The contact was injured and taken to the hospital. The vehicle was destroyed. A police report was filed. The rear axle failure causes the crash to occur. The contact received a recall letter for the rear axle about six months ago. The contact spoke to the manufacturer about the failure and they mailed a legal notice about not disclosing the information since he was he going to file a legal claim. The contact also had pictures of the crash. The VIN was unavailable.
Concerns about back axle and brake system we mountain in the mountains of western nc and get considerable snow and ice which leads to corrosion of axle and did not see nc on the list of recalls.
- Hendersonville , NC, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to an authorized dealer where the contact was advised that the parts needed fro the recall repair were not readily available and the dealer was unable to determine when the part would become available. The manufacturer informed the contact on numerous occasions that they could not determine when the parts would become available. The vehicle was not repaired. A failure did not exist. The current mileage was 137,000.
The contact owns a 2000 Ford Windstar. The contact received a recall notice in the mail for a fractured axle, recall 10V385000 (suspension: Rear: Axle: Non-powered axle assembly). The vehicle was taken to an authorized dealer but the contact was informed that the parts would not be available until March 2011. The vehicle had not been repaired.
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle bounced while she drove at any speed. When she inspected, she saw that the rear axle was fractured. The vehicle was towed to a local repair shop where the axle was replaced. A year and a half later while having the vehicle examined, the contact was informed that the rear axle was bent. The vehicle had not been repaired. The failure mileage was 86,633 and the current mileage was 108,944. Updated 01/14/11
After receiving info about the potential of a rear axle defect I brought my 2000 Ford Windstar to my local dealer. Upon inspection I was told I would not be allowed to drive my vehicle off the lot. The rear axle was cracked. I feel very fortunate that I was not in an accident or that I did not cause an accident. Ford now only wants to cover a small rental car but not a minivan. There is a reason I had a minivan! I need the seats! Ford says they understand my concern yet they offer no solution other than corporate is looking into your concern! no owner should have any out of pocket expense due to this recall. There should be a urgent letter sent to every owner of this car saying bring to a dealer immediately. The risk is too great!
Rear axle on 2000 Ford Windstar completely failed and cracked today while pulling into driveway after completing a 300 mile trip on the highway. Recall notice received about a month ago.
We currently own a 2000 Ford Windstar SE minivan and wanted to add our complaint regarding the rear axle snapping. We were lucky in that when our van started to fishtail we took it in thinking it was the tires and had them replaced, this is when the tire dealership noticed the rear axle was slit almost all the way through. We had it towed to a Ford dealership in which it cost $645 to have a new axle put on. We are very thankful it didn't break while we were driving it.
I was on my way to work driving my 2000 Ford Windstar when suddenly the car rear axle broke in half the wheels where bowed out I had to have a tow truck flatbed the car but he had some difficult time because it completely snapped into two. A few days before I heard some squeaking sound coming from the back and I was going to take it to the mechanic but then these happened. Now I have been hearing squeaky sound coming from the front and maybe is the front axle now. This is ridiculous I hardly had money to pay for the repairs and the tow truck and now I have to take it again. I have had problems with this car over and over again the "check the engine" light is always on even after I take it to the mechanic to take a look at it. I will never buy another Ford ever again. I paid so much money to have it repaired I took pictures of the accident.
I have a Ford 2000 Windstar. In backing out of my driveway last week the rear axle snapped in half. I saw the article today on the news about the recall but thought you would want to add this to the statistics. I called a Ford dealer who said to bring it in and it would be fixed.
While driving my 2000 Ford Windstar on the highway at 60mph, I noticed that the back end of the car felt like it was swaying or sliding as if on ice. I exited the highway and drove to a parking garage about 5 miles away. While pulling up to the gate at the garage at a low rate of speed, there was a loud noise, which was the rear axle breaking completely in half. Replaced with a used axle.
I own a 2000 Ford Windstar with a rear axle that is cracked in two places. Noticed instability at freeway speeds and believed it to be an alignment problem, but technicians discovered rear axle problem. Vehicle is parked and hasn't been driven since axle problem was diagnosed. Estimates for replacement run from $1000 to $2200. Rear tires are worn unevenly and tires are noticeably tilted inward in rear.
On 8-16-2010 while driving my 2000 Ford Windstar I lost the steering on the vehicle. The vehicle veered into oncoming traffic but I was able to bring the vehicle back under control. The cause of this problem was due to my rear axle snapping in half. The axle breaking caused damage to the rear wheels and the shocks as well. The total cost of repair was $1310.25. My mechanic showed me an article on the front cover of an automotive magazine they receive about the rear axles failing on Ford Windstar due to water and salt getting inside. This causes the axle to corrode from within and eventually break. Ford at this time is refusing to recall these vehicles. I am voicing my complaint in the hope that Ford will be forced to recall these vehicles and reimburse those who have already been effected by this serious problem before someone gets hurt or killed if that hasn't happened already.
Large crack almost entirely around rear axle on driver's side. Discovered crack when investigating noise from rear of vehicle. Appears crack started on inside of formed channel. Also noticed a short approx. 1 inch crease line in the center of the formed channel not far from where the crack started. Corrosion appears to have occurred on the inside of the axle beam. While investigating the other side (passenger side) near another crease line, poked a hole in the axle beam with a screwdriver. No severe corrosion is evident on the outside of the axle beam. Attempts to find a used axle beam have been unsuccessfully do to similar damage. Repairing the axle seems ill advised considering the possibility of more internal corrosion and a new axle is being looked into. Luckily my wife pays attention to those little odd noises and wasn't going down the highway and it totally failed.
2000 Ford Windstar, rear axle beam broke / split while driving in reverse out of our driveway. Repaired by local repair shop for $1,250 for new rear axle beam.
Rear axle broke into 2 pieces. Prior to complete breakage, fishtailing was experienced at freeway speeds(55-70 mph). When axle broke completely, the rear wheels tilted in and contacted the inner fender.
200 Ford Windstar van rear axle beam breaking in half. This occurred as my mother was running an errand around town. She was able to get the car home, where she called me to come and look at the problem. So far I have yet to confirm with Ford if they will fix the problem or if there is a recall on it.
A D V E R T I S E M E N T S
- East Stroudsburg, PA, USA