This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband, my son, and myself were on our way home last Tuesday evening and the airbags on our 1995 Ford Windstar deployed while the vehicle was in motion. This was a very freighting and stressful situation. We had just turned off one road onto the next making our way home when the airbags burst out and caused several injuries to my husband and me. My husband has powder residue burns on his face, his arms are cut from the wrist up. He recently suffered a stroke and this has caused a lot of mental stress as well as pain. X-rays are needed to make sure that his hand is not broken. I had heart surgery in August and did not need this kind of scare. I hear an echo in my right ear now from the loud explosion from the airbags. I am afraid to ride in any vehicle with front passenger airbags. I called 9-1-1 to find out if an officer needed to come and investigate and trooper williams told me that since there was no accident that he could not do any type of report. We have many witnesses that saw our van and the extreme damage that it did to the hood resulting in the signal light flying off the van which we still have not found and the headlights barely hanging on. The hood is bowed up from the under side. We have contacted Ford Motor Company and also took the van to a Ford dealership and had it inspected to find out why the airbags deployed when no accident happened. They are just as puzzled. I need an answer as to why the airbags deployed like they did while we were deploying out of the blue. The Windstar is our only means of transportation and I feel like Ford needs to understand that and figure out what happened. If my husband would have taken his hands of the steering wheel, we would probably be dead now.
On 8/30/99 the air bag light on the dash came on and stayed on. We took it to the local Ford dealer on 9/15/99 who charged us $150 to diagnose the problem as a defective fuse monitor and was going to charge us an additional $200 to install a new monitor. Air bags have never been deployed. This seems to me to be a defective part that should be replaced for free. I did not have the work don and am trying to find out if this is a repair the manufacturer should pay for.
Consumer was traveling 55mph on the highway while driver's/passenger's airbags deployed. Driver maintained control of vehicle, but veered off the road onto the shoulder. Also, rear two windows blew out/dashboard came apart, and passenger's airbag caught on fire. Fire department was notified. Dealer contacted, said vehicle is out of warranty.
While driving in rush hour traffic at 5 mph both air bags depolyed. Dealer/manufacturer notified. No injury was reported. Feel free to provide further details.
While driving consumer stepped on the brake pedal to stop vehicle, but brakes did not respond. Consumer tried to avoid rear ending another vehicle by driving vehicle off the road. But was involved in a rollover. Upon impact, air bags did not deploy.
While in a frontal car accident seat belts did not lock into place. Also air bag did not deploy, causing injury to consumer.please provide further informaton.
Vehicle was involved in a head-on collision at a impact of approx. 40-45 mph at the front corner of driver side. The deployment on the passenger side air bag, caused injuries to left ear. Dealer / manufacturer were not notified at this time.
Had just taken off from a stop sign & hit another vehicle in the intersection. Hit other vehicle on driver's side rear. Upon impact with other vehicle, the air bags failed to deploy.
While consumer's son was driving about 10 mph he stepped on the brake pedal to stop behind another vehicle, but the brakes did not work and he rear ended tthe other vehicle. Driver's air bags deployed, burning his arm. Pasenger's air bag did not deploy. Dealer notified.
Consumer's vehicle was going about 25mph when involved in a frontal collision. Upon impact, both driver's side and passenger's side airbags deployed. Driver's arm was forced into the door. Dealer has not seen vehicle.
Consumer was in a side frontal accident at 50 mph which left vehicle spinning. Upon impact, driver's side and passenger's side air bags did not deploy. Dealer has not been contacted.
Consumer was driving approximately 5 mph. Upon impact of rear ending another vehicle, air bags deployed, and passenger's side air bag broke the rearview mirror and cracked the windshield. Dashboard, steering column, and rear window functions were destroyed. Air bags were not supposed to deploy unless impact is at lease 28 mph. There is an open investigation at this time ie-98-081.
A D V E R T I S E M E N T S
- Chadbourn, NC, USA