This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 60 miles/hour, I hear a rubbing sound, shortly followed by a loud hissing sound, then my car began to shake, I was able to get the car off to side of road. Spare tire was put on and driven few miles to local garage. They said it was the rear coil springs had broken and punctured right back tire. I had to have tire, rear struts, and both rear coil springs replaced. I had my vehicle in for the front spring coil re-call and contacted a local Ford dealer, and was told there is no recall on the rear coil springs.
Rear coil spring broke on my 2001 Ford Taurus. It started rubbing against the tire and nearly punctured it. I read about an investigation on your web site into this same problem. The NHTSA action number is EA06002. I would like to add my car to this investigation.
Strange sound from front right tire in terms of loud squeaking when going over bumps and rolling road. Took car to dealer. It was found to have a broken tie rod at the front right end. However they also found the right rear coil spring was broken. The broken spring had cut a deep groove into the inner sidewall of the tire. I had the broken spring and tie rod replaced by the dealer under the terms of my extended warranty but they were not obligated to pay for the tire. I paid for a new tire. On the way home a loud hammering sound now came from the right rear tire area when riding over bumps. Took car back to dealer and he found that the right rear strut was ruined due to the broken coil spring and replaced it. The dealer said the left rear spring was good and did not need to be replaced. My main concern is not that I was not covered for cost of the replacement tire but rather that this broken spring be allowed, by design to ruin a tire that can result in an accident. A new spring can still break and puncture the tire. I now have to spend my own money as soon as my warranty runs out (in a few weeks) to replace the coil spring on the left rear side. If these things were not designed right or made right, we should at least be told to change them after a certain number of miles rather than wait for a failure to occur and risk a tire blowout.
The rear coil springs on my 2001 Ford Taurus have both snapped causing one to cut into and destroy my rear passenger side tire. I am now faced with a $400 + repair bill for new coil springs. This appears to premature failure or faulty spring coils. This happened abruptly and without any warning. Is the any action being taken against Ford to correct and recall these before something tragic happens?
- Bolingbrook, IL, USA
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Auto was parked in driveway. Left rear coil spring snapped and wedged against tire. I jacked up car, removed tire and installed small spare tire so spring would not rub tire. Drove to repair facility and they replaced both rear coil springs. Old parts were discarded. Did not hear about faulty coil springs until recall notice for front coil springs was received from Ford Motor Company in February 2006.
Broken rear coil spring and support. 2001 Ford Taurus [xxx]. updated 07/16/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
: the contact stated while having tires replaced on the vehicle, the independent repair shop determined the rear coil springs fractured. The manufacturer was contacted. Updated on 05/30/2006.
Rear coil spring broke; rear left tire almost punctured due to rubbing of broken spring on tire. This is dangerous and could result in loss of control of vehicle driving at freeway speeds. I am an engineer and the fema failure effects mode analysis should force this company to replace the springs under recall. The government needs to do something about this instead of collecting data! mark portyrata.
My 2001 Ford Taurus rear coil springs broke upon reversing out of the driveway. I called my mechanic who then advised me not to even try to drive it to his shop for fear of puncturing a tire. I then called a flatbed tow truck to take it for repairs. The cost for the rear coil springs was $513.50 plus tow. If I did not have it towed that way, the mechanic informed me that the tires would have been punctured.
: the contact stated while reversing out of the driveway, at 5 mph, a loud pop was heard and the vehicle was then parked. The vehicle was taken to the dealership where it was determined the rear driver side coil had fractured. Both rear coil springs corroded and needed to be replaced.
The rear coil spring fractured on my 2001 Ford Taurus. The mileage on the car was just over 55,000. The fractured spring also caused server damage to the inside on the tire, which required replacement.
(1) normal driving (2) noticed on 4/13/06 that the car was sitting lower on the rear driver side in comparison to the passenger side of the car - upon further investigation, it was discovered that the left rear (driver side) coil spring was broken and approximately one inch away from the tire (3) called local Ford dealership 4/14/06 about this, they advised that there were no corrective actions being taken at this time. Called Ford customer relations center and spoke to lyndsay hawn on 4/14/06, who advised me that there are no recalls or anything that Ford would do to correct the failure. She advised me to have this repaired at a local Ford dealership and keep my receipt for the repairs.
My 2001 Ford Taurus broke a rear strut spring and it cut a groove in the drivers side rear tire. This caused a blow-out and my wife was driving on a side street and no accident occurred. We have a grandson who rides in a permanent car seat in the rear and fortunately he was not with her at the time. There was a recall last year for the front coil-over strut spring and we had the shields put on by a local Ford dealer. Why is it that the rear coil-over strut springs were not shielded or replaced. They are almost identical to the front springs and can cause just as severe an accident if cut down, as a tire in the front if you are at highway speed. We were fortunate enough to have this happen at a low speed. This is definitely a manufacture defect since the Taurus is a 2001 with only 47,000 miles on it. Car is usually only driven to and from work a distance of less than 3 miles. Other Taurus owners should be aware of this. When I checked the local parts house where I purchase my car parts [Taurus is well maintained] they have a back order for these coil-over struts w/springs of 22. So something is definitely wrong here.
Rear left coil spring broke, piercing brand new tire. Happened when we were visiting family out of town. Car was ok the night before, not the next morning. Found a garage on Saturday that would make necessary repairs so we could leave for home on Sunday. Repairs included new coil spring, new strut, new tire, alignment, to the tune of $592.92. Garage said the Taurus is notorious for this. The front coil springs were replaced on recall, why not the back? we feel we now have to, for our safety and peace of mind, replace the other side. Debating on getting rid of the car at this point.
2001 Taurus left rear spring broke piercing tire. The consumer received a recall for the front coil spring an wonders why a recall hasn't been initiated for the rear coil spring.
A D V E R T I S E M E N T S
- Fairborn, OH, USA