This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While backing out of driveway left front coil spring broke and punctured the tire. Dealer was not notified at this time. Feel free to provide any further information.
Spring broke on straight, two lane road which was recently resurfaced. I heard a loud explosive noise and then my car immediately went left of center into opposite lane. I gained control and brought the car back into my lane and noticed that my left front corner was extremely low. Fortunately, I did not touch the brake pedal and I could feel that the tire was still inflated. I decided to let the car slow down slowly since there was no traffic visible and on the right side of the road was a wide grassy area. At this time, the left front tire blew because the spring had cut the inside of the tire and sent me slightly into the other lane again. I gently tapped the brakes and stopped. It was a blessing that it happened there at 5 a.M. and no vehicles were in the oncoming lane at that time. In another 5 minutes I would have been entering I-96 eastbound at 70 mph with a lot of fast traffic. If I were in a serious accident because of this failed or defective part, the investigation would Focus on me. Was I drinking" was I under the influence of drugs? did I fall asleep at 5 a.M.? did I have a heart attack? was I using my cell phone" Michigan law states that the owner of a vehicle that is involved in an accident is liable. My name is on the title. Ford says that there are "programs"on front springs on some vehicles but not mine. All damage was covered only because I had purchased Ford premium extended service contract. All of this is not good enough for me. I hope this serves as a catalyst in getting to the bottom of Ford's spring problem that exists on our highways. When I was picking my car up at the dealer today, a 1997 Contour just arrived with a "cracked" front spring. Perhaps this was a freak coincidence, for all of the 8 or 9 Ford dealers that I spoke to before I decided who would do the repair, assured me that this never happened before or rarely happened. I doubt it. Thank you for your time and I hope to hear from someone soon.
I was turning left onto a street when left front spring broke causing damage to strut and stabilizer link. This seems to a very dangerous thing to be failing on a vehichle and through research I know I am not the first owner of a Taurus to expierience this failure. It makes me wonder how long until the right spring goes. Ford should recall these vehichles and repair the problem before someone dies and not after.they should also have to reimburse repair cost to anyone who has had to have their springs replaced.
On a turn to the right going very slow, the spring busted on the front of the vehicle. When the spring broke, it punctured the tire and damaged the strut and bearing assembly avbove the strut. The vehicle was inopperative and I was stranded. Feel very fortunate that spring didn't break while on freeway at high speeds. Called dealer and Ford hotline and both told me out of warranty not their problem.. I can't understand why a spring on a vehicle can break for no reason after 39400 miles.
A D V E R T I S E M E N T S
- Novi, MI, USA