This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's side front coil spring broke and the sharp broken edge sliced the tire of our 1999 Ford Taurus sedan, VIN #[xxx]. the bottom of the car suddenly dropped and the tire blew out. We were very, very lucky that this occurred while my wife was slowly backing out of our driveway. There were no injuries or other consequential damage to the vehicle. But it was a terrifying close miss with a horrific catastrophe. If the spring had broken only a short time later, it is extremely likely that my wife and several others would have been killed or at least seriously injured. She was just starting on a drive into boston via route I93, a heavily used expressway. Imagine what would have happened if the spring had broken while the car was moving at expressway speed and surrounded by other fast moving vehicles. We purchased the car April 25, 2000 from hewlett packard company where it had been used as a company car assigned to one of the managers. The odometer read 5,352 then. Most of our driving has been done around Suburban boston where the roads are well surfaced and maintained. One week prior to the incident (May 28) the car had been serviced by iversen Ford, 257 boston road, North billerica, MA. The front stabilizer bars and left inner axle seal had been replaced. I have the broken spring and the original unbroken spring from the passenger side in my possession. I also have photographs of the spring and slashed tire. Ford refused to analyze the broken spring despite two letters urging them to do so. Ford also refused to pay for the spring replacement. As far as I can determine, Ford has not seriously investigated this matter either with regard to defects in the coil spring itself or with regard to service procedures that could lead to spring failures. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While attempting to back out of a parking space behind my house, the drivers side front coil spring broke. This caused the drivers side front tire to puncture and instantly lose all pressure. About one ring of the coil broke off and the coil remaining on the car had the sharp end that pierced the tire.
The left front coil spring snapped. My car had only 51,377 miles. I had to have both coil springs, 2 gas struts, 2 upper pivot strut mounts, 2 sway bar links, and 1 Continental left front tire with only 5,000 miles on it replaced. It cost $ $1,204.93. It would be nice to get reimbursed for it. I've heard this has happened on several Ford models. The place that I took it to said they did a Taurus for the same exact reason the week before.
While driving at a slow rate of speed, broken spring punctured left front tire, necessitating the replacement of the spring, tire, strut, strut mounting bearing and left front sway bar link. Right side strut and spring were also replced at this time.
Front coil springs snapped while driving 25 mph and damaged the bearings. The consumer's wife was driving when she heard a loud bang and smelled rubber. The service dealer found a broken spring on the driver's side, light scuff marks on the tire, and a damaged bearing.
The coil spring popped out and fractured the driver's side tire. Dealer notified. The springs on both driver's and passenger side popped out and damaged the tire. Both springs and tires had to be replaced.
Front passenger spring failure on 1999 Ford Taurus, causing tire and component damage. This happened at the same mileage of another company owned vehicle of the same make and model, last year in 2002.
Front spring broke at slow speed shredding inside of tire, broke stabilizer bar and damaged strut - vehicles has about 75,000 miles on. Have owned many cars, never had this happen - no good reason a spring should break!
Our county Agency purchased two Ford Taurus vehicles new, in 1998 and 1999. At the end of February 2003 within one week of each other the drivers side front coil springs fractured and punctured the tire. In research I have discovered that there were recalls in 1998 on the 1993 Ford Taurus and in 2001 on the 1998 Ford Contour and Mercury Mystique, however I see no recalls concerning this problem with the 1998 and 1999 Ford Taurus. I would appreciate an investigation into this concern with the 1998 and 1999 Ford Taurus. I believe there is an obvious problem with the coil springs on these vehicles as well. Thank you.
While driving the vehicle at 40mph, the front left side coil springs collapsed. Consumer states that she got the part number on the NHTSA web side #xf1Z5310ab. Dealer has been notified.
A D V E R T I S E M E N T S
- Burlington, MA, USA