This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No parts were available for recall 04V332000 concerning coil springs. Hallman champion Ford, 814-878-2500. Recall campaign; the consumer stated that her coil springs are bad and making noises. Dealer putting the consumer off.
No parts were available for recall 04S17 concerning coil spring. Dick james, Ford, 708-339-9100. Recall campaign; NHTSA campaign id number : 04V332000. Component: Suspension:front:springs:coil springs.
NHTSA campaign 04V332000/front coil springs. Owner received notification for this recall in August, 2004. Owner has contacted the dealership as well as the manufacturer and no one is able to give the owner any definite information in regards to the eta of the parts needed to repair the recall.
NHTSA campaign 04V332000; Ford issued a front coil springs recall. This vehicle is included in the recall, but had the front coil springs break causing the front left tire to rupture. Manufacturer will receive parts in order to repair.
The consumer has been unable to have the coil spring shield placed onto the vehicle since the dealer and the manufacturer have stated no parts were in. NHTSA spring shield recall 04V332000.
Consumer received recall 04V322000 concerning front coil spring consumer was notified in August 2004 that the parts needed will be available by December, 2004. As of today, consumer contacted the dealer as well as the manufacturer, and all they were saying was to continue calling for availability confirmation. The dealer informed the consumer the parts had not arrived.
NHTSA recall 04V332000; Ford issued a front coil springs recall. This vehicle was included in the recall, but the dealer had parts available to do repairs.
NHTSA recall 04V332000 concerning front coil springs. This vehicle was included in the recall due to VIN. Also, dealer does not have the parts available to repair the vehicle.
I was notified by mail by Ford Motor Company in August of 2004 of a recall of my 1999 Taurus regarding the coil springs. The recall # is 04S17/04M04. The notice stated that in certain high corrosion areas the front springs could fracture and rupture the tire. It was anticipated that in December 2004, kits would be available to the Ford dealers to install over the springs to prevent tire rupture. On Tuesday Dec. 21, 2004, I brought in the car to the dealer for routine service (90,000 miles). I asked about the kit and was told that none were available at this time. The service advisor stated that I would be notified when they are in, but I should be ok. After the car was serviced, I brought the car home on Wednesday, Dec. 22, 2004. It then stayed in the garage at home until Tuesday morning Dec. 28,2004. At that time, I started the car to go to work. When I put the car in reverse, there was a loud bang, and the car tilted to the driver's side. I got out and found that the tire had "popped". I had aaa come to fix the tire. They found that the spring had fractured and punctured the tire. Ford took care of everything that was damanged (replaced both front end parts and the tire) promptly. My concern with the recall is that others may not not be as fortunate as I to have the spring break and the tire ruputure in the garage. Had this happened at freeway speeds, the outcome may have been tragic. I believe Ford needs fix these vehicles asap in order to prevent what could be tragic situations.
Received recall notice for defective front coil spring. Replaced both front coil springs. Campaign id number : 04V332000 the consumer was told her front coil springs are not cracked and are working normally. Ford Motor Company's position is to install protective spring shields which were not available until Dec 2004 on the consumers vehicle and extend the warranty of the front coil springs. The consumer was told that her vehicle does not meet the criteria to replace the springs under this recall.
Consumer received a recall from manufacturer. Recall # 04S17-04mo4 involving the front coil springs. She took her vehicle to get serviced but was told that they did not have parts available. They would order them but it would take about a month. It has been a month and the dealer still has not received parts.
Consumer received NHTSA recall 04V332000. Consumer took the vehicle to dealer for the front safety shield, as stated in the recall that the shield would be replaced as well as the warranty extended. Dealer refused to place the shield onto the vehicle.
A D V E R T I S E M E N T S
- Lake Grove, NY, USA