This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1995 Taurus experienced a failure of the lower sub-frame mount retainer plate. The retainer plate had become severely corroded over time and this corrosion had weakened the retainer plate enough to allow the bolt head to pull through the retainer plate. This failure was caused by long term exposure to moisture from normal precipitation and consistent with the failure detailed in the reasons for recall section of service recall bulletin 98S36. The Ford recall bulletin states the retaining plate nut becomes severely corroded from long term exposure to road salts and retention of moisture in the mounts. Due to corrosion, my 1995 Taurus experienced that same failure but the corrosion was not caused by road salts. Although this failure occurred at slow speed, steering was affected. Had this failure occurred at high-speed or while crossing a slight bump or dip in road surface, steering could have become difficult, potentially leading to an accident. This is a cause of concern for other 1986-1995 Taurus and Sable vehicles still in service. Because my vehicle had not been registered in any of the states included in the recall, my request to Ford Motor Company to include my vehicle in the recall was denied. NHTSA recall 98V323000 was designed to prevent this type of failure from occurring. Had this vehicle been included in this safety recall, this failure would not have occurred. It is clear that this failure is also caused by corrosion due to long term exposure to moisture from normal precipitation and not exclusive to road salts. Thus, NHTSA campaign id 98V323000 should not be limited to only states where road salts are used. Therefore, I am requesting Ford Motor Company be required to expand NHTSA campaign id 98V323000 to cover vehicles registered in states where long term exposure to moisture from normal precipitation is a factor.
The contact owns a 1995 Ford Taurus. The contact stated the rear passenger side sub-frame mount dropped causing a clanking sound while driving 30 mph. The contact notified the manufacturer of NHTSA recall campaign number 98V323000 ( structure:frame and members) who stated the vehicle was inspected in 2001. The contact stated the recall repair was never performed on the vehicle since there were no new bolts underneath the vehicle. The contact stated the vehicle was unsafe to drive. The failure mileage was 124,000.
The contact owns a 1995 Ford Taurus. Upon purchasing the vehicle from an independent party, the contact was informed that the front passenger side strut was broken. The vehicle was taken to be examined by an independent mechanic where the contact was then informed that the front passenger subframe was broken. The vehicle was not taken to an authorized dealership for inspection. The failure and current mileages were 1,412,622.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). 1995 Ford Taurus, fan motor froze, Ford said they will only replace circuit breaker but not the fan which is now froze up again due to mileage (142,000). I've replaced motor no less than three times since 1997 before finding out about recall. Also I've replaced a rear motor mount two to four times since 1997. A recall on this vehicle bought or built in certain other states have recalls on what sounds to be this same problem causes engine and transmission to fall causing accident. Ford will not fix. Could I get help from you in order to get Ford to repair their defective products. [xxx]
The contact owns a 1995 Ford Taurus. While driving 5 to 10 miles per hour there was a loud banging noise and within a few minutes the engine fell on the ground. He was able to continue driving a short distance as the parts began to fall off of the vehicle. The vehicle was towed to an auto body shop. A mechanic stated that the engine mounts on the rear corner of the sub frame fell off and the repair cost was $617. He contacted Ford and they stated that they wouldn't offer any assistance since the VIN was not included in recall 98V323000, structure, frame and members. The failure and current mileages were 138000. Updated 12/30/09. Also, the power steering was inoperative. Updated 12/30/09.
-the contact owns a 1995 Ford Taurus. The contact stated that while driving 40 mph the body mounts at the rear corners of the sub frame detached, which caused the sub frame to drop.as a consequence the steering became very difficult, thus affecting vehicle control and increasing the risk of a crash. He contacted the manufacturer in reference to recall# 98V323000 (structure; frame and members). Upon contact a representative stated that because his vehicle identification number was excluded from the range he was ineligible for a free remedy. No repairs have been made. The failure and current mileages were 79,331.
The contact owns a 1995 Ford Taurus. While driving approximately 30 mph, the contact experienced extreme difficulty steering the vehicle. Suddenly, the steering wheel locked up without warning. The day before the failure occurred, the driver heard a loud clunking noise outside of the vehicle. Roadside assistance was called to the scene and the vehicle was towed to his residence. The driver inspected the vehicle and stated that the rear subframe mount attachments failed. The vehicle is currently inoperable and has not been repaired. The VIN was not included in NHTSA campaign id number 98V323000 (structure:frame and members), although the failures were identical. The VIN was unknown. The failure and current mileages were 130,000.
The contact owns a 1995 Ford Taurus. While driving 25 mph, the contact experienced difficulty with the steering. She took the vehicle to the dealer and they discovered excessive corrosion on both rear corners of the frame. In addition, the subframe dropped. The manufacturer stated that her VIN was not included in NHTSA campaign id number 98V323000 (structure:frame and members). The contact would have to assume responsibility for the repair. The vehicle has not been repaired. The failure and current mileages were 64,980.
I took my car into a garage, and they told me the rear corners of cradle mount are rusted so badly, the mechanic could put his finger through the holes. He said it was not safe to drive, especially on the highway. That if I hit a big bump, the rear corners where it was attached could break away and only the front mounts would be holding it. I saw on the NHTSA web site that there was a recall for this exact problem. I called Ford, and they said that even though my car make, model and year was listed, my car wasn't included in that recall, but they offered to sell me a new car instead of repairing it. My car is a 1995 Ford Taurus.
The contact owns a 1995 Ford Taurus. While making a turn, a bolt detached from the subframe. As a result, steering became difficult and affected the contact's control of the vehicle. The vehicle was taken to the Ford dealer, but it has not yet been repaired. The contact referenced NHTSA campaign id number 98V323000 (structure: Frame and members). The speed and failure mileage were unknown.
Driving vehicle normal, making right hand turn, heard loud thumb which vibrated threw floor boards. Continued driving until a suitable place was found to pull the vehicle over (work aprox.75 miles from incident). Called family member to look at vehicle. Damage noticed: Rear right side (passenger side) subframe/engine cradle had rusted to the point the securing elements had disintegrated and allowed the subframe/cradle to drop down. This resulted in a vehicle which is unsafe to drive and the steering wheel alignment to be out of adjustment by est. 10 degrees right. Several searches on the net indicate like problems with same vehicle model and year NHTSA campaign id: 98V323000, however Ford customer hotline claims this vehicle was not included although the model and year are identical.
Was driving and almost lost control of vehicle. Found engine and transmission mounting rusted and broke when I took it in to my belle tire mechanics to see what was wrong.
The contact owns a 1995 Ford Taurus. While driving approximately 10 mph, the driver and passenger side front bolts failed, causing the subframe to give way. The engine fell to the ground and the vehicle was towed to a garage. The air conditioning and power steering were ruined due to the failure. Recall number 98V323000 (structure:frame and members) was referenced. The vehicle has been repaired. The current mileage was 104,000 and failure mileage was 102,000. The consumer stated the ac and power steering has not been repaired. The consumer stated the failure was due to improper design of the bolt of choice, the consumer believed the bolt should have been stainless steel. Updated 12/12/07
- the contact stated that he found recall 98V323000 for the 1995 Ford Taurus on 05/1999. He misplaced this letter years ago. He took the vehicle to a Ford dealership, and they stated that they couldn't find the recall for structure: Frame & member. He stated that the dealership would not fix this recall for him. The contact took the vehicle sayville Ford in sayville, NY, and they informed the contact that they couldn't repair the recall. The contact stated that he called the manufacturer, and they informed the contact that the vehicle is not involved in the recall. The failure mileage was 30,000, and the current mileage was 93,400. The consumer would like Ford to honor the recall regardless of the fact the consumer misplaced and found the document at later date. The consumer provided the recall letter. Update 5/4/07
The contact states there is NHTSA recall NHTSA 98V323000 concerning the structure frame and members. This vehicle is experiencing the same symptoms as indicated in the recall, but is not included in the recall due to the VIN. The contact repaired the vehicle at his own expense. There have been no further problems since the repairs. Updated 11/16/2005 -
Contact states the left front sub frame bolt broke in half, leaving the sub frame down about four inches. The service dealer said it would be very difficult and time consuming to repair the vehicle. A recall issued on the rear sub frame bolt.
1995 Taurus was recalled for the subframe mount, 98S36. Recall work done June 24, 1999. Subframe mount failed due to rust on December 15, 2004. Car parked and is not safe to drive. Contacted local Ford dealer on January 3, 2005 and have heard nothing.
Request for refund for services paid to replace the engine mounting bolts. (the recall work was made on the vehicle back in April 2002) recall# 98V323000. There was a metallic humming vibration sound on cold engine starts. The noise would be heard for the first few minutes.
I have a 1995 Ford Taurus, last year the rear coil spring broke while driving and made the car seem like it hit something. I did not lose control but it did make the ccar swerve. This was either through my action or the action of the coil spring breaking. About 2 weeks ago I was driving and the drivers front coil spring broke, this made the car suddendly pull to the left. I tell myself I was lucky I was not travelling at a higher speed. I did not have an accident but it pulled the car enough I went into the opposite lane. Being this was the second coil spring that failed I looked at the other 2 and discovered that the right front coil spring was broken also. It was broken near the top on the last spirial and did not make the car drop down much. So I guess there could be many cars like this where people are not aware the spring is even broken. Also in November of 2003 I had to have repairs to the the cradle bushing replaced for the rear subframe. This time I just was turning right from a stop sign when it broke and did not lose control but it made the car pull / steer to the right. I was told by the dealer this was a recall on certin vehicles but not on mine.
A D V E R T I S E M E N T S
- Flower Mound, TX, USA