This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To whom it may concern, I am writing this in hopes you will have Firestone recall all of its' Wilderness AT tires, no matter what size the tire may be. I leased this 99 Ranger 4X4 last may in order to have a safe vehicle for my son to drive to school, football, & home again. Now this recall! I received a letter in the mail from Firestone stating the tires on my vehicle are not part of the recall and should be safe! should be! I hope you will be able to have a complete recall so that people like me can stop worrying if our child will come home or will he/she be the next fatality. Please don't let more people die before Firestone recalls all their wilderness brand tires! Ford nor Firestone are able to bring back the people who have already died, please step in now!! a concerned and angry mother - ask the CEO's of these companies - what they would have done if it were their son/daughter that had died because they believed in the good old dollar verses human life!( dot number: Tire size: 16 )
This tire failed due a so called road hazard failure due to a small rock punctured at 600 miles. I took the tire to a les schwab tire center fo repair where they informed me that the rock had cut through the cord and they could not legal repair it.the local columbia Ford dealer and the les schwab dealer in longview wash. Both informed me that the way the guarantee was written they could not offer any remedy and that they were very sorry but the guaranty amounted to so much toilet paper I had had an uneasy feeling about the way the truck handled with the Firestone tires, [kind of an intuitive feeling and since the recent publicity on Firestone tires, I am even more concerned sincerely /paul L, everdell at plerdel@pacifier.com( dot number: 00 tire size: P265R15/at )
- Castle Rock, WA, USA
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On 08/11/2000, I visited the local Firestone dealer because all four of my tires were and still are cracking all the way around about 2 and 1/2 inches in from the outer tread. The dealer sent me to the Firestone factory store on broadway ave. In knoxville, Tennessee. The store manager inspected my tires and advised that he thought the problem was a cosmetic flaw that normally shows up on tires with 25,000 miles on them. He also advised that they would not replace the tires for free as with the recalled models and would only sell me another set after pro-rating the tires. Well on 09/03/2000, the so called cosmetic flaw on the left front tire on my truck gave way. For several days the tire had been making a bumping sound and on 09/03/2000 it became a roar then the tire went. Lucky for me and my passenger it did not totally blow out. The tire actually split apart layer by layer and must have began leaking from the core, thus releasing the pressure before it had time to blow. I will have pictures taken of the tire for my proof and will provide copies upon request.( dot number: W270 tire size: P245-75R16 )
This tire failed due a so called road hazard failure due to a small rock punctured at 600 miles. I took the tire to a les schwab tire center fo repair where they informed me that the rock had cut through the cord and they could not legal repair it.the local columbia Ford dealer and the les schwab dealer in longview wash. Both informed me that the way the guarantee was written they could not offer any remedy and that they were very sorry but the guaranty amounted to so much toilet paper I had had an uneasy feeling about the way the truck handled with the Firestone tires, [kind of an intuitive feeling and since the recent publicity on Firestone tires, I am even more concerned sincerely /paul L, everdell at plerdel@pacifier.com( dot number: 00 tire size: P265R15/at )
To whom it may concern, I am writing this in hopes you will have Firestone recall all of its' Wilderness AT tires, no matter what size the tire may be. I leased this 99 Ranger 4X4 last may in order to have a safe vehicle for my son to drive to school, football, & home again. Now this recall! I received a letter in the mail from Firestone stating the tires on my vehicle are not part of the recall and should be safe! should be! I hope you will be able to have a complete recall so that people like me can stop worrying if our child will come home or will he/she be the next fatality. Please don't let more people die before Firestone recalls all their wilderness brand tires! Ford nor Firestone are able to bring back the people who have already died, please step in now!! a concerned and angry mother - ask the CEO's of these companies - what they would have done if it were their son/daughter that had died because they believed in the good old dollar verses human life!( dot number: Tire size: 16 )
PE00 020; consumer was checking tires an noticed that there were stress marks and tires cracking all around the tres. Firestone, wilderness #at, P24575R16. He contacted Firestone.
On 08/11/2000, I visited the local Firestone dealer because all four of my tires were and still are cracking all the way around about 2 and 1/2 inches in from the outer tread. The dealer sent me to the Firestone factory store on broadway ave. In knoxville, Tennessee. The store manager inspected my tires and advised that he thought the problem was a cosmetic flaw that normally shows up on tires with 25,000 miles on them. He also advised that they would not replace the tires for free as with the recalled models and would only sell me another set after pro-rating the tires. Well on 09/03/2000, the so called cosmetic flaw on the left front tire on my truck gave way. For several days the tire had been making a bumping sound and on 09/03/2000 it became a roar then the tire went. Lucky for me and my passenger it did not totally blow out. The tire actually split apart layer by layer and must have began leaking from the core, thus releasing the pressure before it had time to blow. I will have pictures taken of the tire for my proof and will provide copies upon request.( dot number: W270 tire size: P245-75R16 )
These are the same tires they are recalling just 30 millimeters wider Firestone is rude hung the phone up on me. I want them to fix my tires( dot number: Vdhl tire size: 265/75/15 )
Prior to the submission of this questionnaire, I sent a copy of an E-mail that I sent to Ford & Firestone that included pictures of the tires. Please check with the webmaster for this information as it was sent to that address.( dot number: Not sure tire size: P245/75R16 )
All of my tires are separating at the tread just like the 15 inch Wilderness AT tires. Two of which are worse than the other two. The dealership won't look at them because they are not recalled, nor will the local Firestone dealers. You can see the separation (you can see wires hanging out at the separation. I would like to have replacement tires(good year) the competitors brand before something tragic happens to myself or my family.( dot number: W270 tire size: P245/75R16 )
Tire underwent complete sidewall faliure, and partial tread seperation while driving at normal highway speeds. Entire sidewall of tire shreaded and seperated from tire, while there was partial tread seperation. Other than replacement of tire and minor damage to rim, there was no apparent damage to vehicle, possibly due to the slow speed at which the truck was proceeding at. After contacting a local Ford dealership(mullinax Ford, now renamed maroone Ford of margate), I was informed that while there was a recall on Firestone wilderness 15" tires, the type on my truck, wilderness ht's, were not covered by the recall, and even though I had an equipment faliure, I would not get replacement tires for my vehicle, nor be compensated for the tire I had to replace at my own expense.( dot number: Tire size: P225/70R15 )
Actual tread separation. It looked like the tires had cracked around the outside edge of the tread at the sidewall, and the two front tires looked like they had been "plugged" several times per tire. Firestone wanted to "sell" me tires. I finally got Ford to replace them.( dot number: Tire size: P245/75R16 )
I recently received an Aug 17 letter from Ford Motor Co. Re. the tire recall. Though I do not have the recalled tires I contacted a local Goodyear dealer and had them inspect the tires. 3 tires are showing cracking and bubbling at the tread junction with the tire shoulder. In addition, one tire has underlying cord material erupting from the bubble. I have contacted Firestone for a planned inspection. Seems there may be a problem with other Firestone tires and I thought you should know.( dot number: W270 tire size: P245/75R16 )
The tire desintergrated. I took it to the Firestone dealer who replaced without question or charge. They gave me no receipt. This happened in the spring of 1999 I believe.( dot number: Tire size: P255/70R15 )
A D V E R T I S E M E N T S
- Wall, NJ, USA