This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger door suddenly opens while driving even with doors locked. It-??s all over in forums online. Ford won-??t cover and sometimes won-??t even fix the issue. Has happened on a few occasions already
Back up camera recall was unresolved by previous owner. I-??ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.
The passenger door opens on it's own while in motion. I am afraid my passenger will fall out of the car. The dealership will do nothing since they can not spontaneously make it happen in the short ride they take it on. This happens on a weekly basis. Been happening now for at least 2 years
- New Brunswick, NJ, USA
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I recently purchased this Ford Mustang 2016 from a used car dealer and while driving this car couple of times we noticed that the car door got unlatched while driving, it doesn't happen all the time but it happened twice so I started researching and found out that there was a recall for this model but I could get the appointment immediately so by the time I was able to get the appointment the dealer says the recall is expired. I Called the dealer in September of 2023 but I got the appointment on October 9th of 2023. Dealer says recall expired on September 30th 2023. I didn't know that recall's expire at certain period. Please help us so we can drive safe.
Safety recall work for 22S06/ NHTSA 22V082 performed at dealer. Dealer confirmed that work was done correctly but the work as instructed from FORD did not correct the issue of rear view camera not working correctly. In fact it has made the condition worse. Recall issue as defined in 22S06 - The rear view camera could intermittently display a blank or distorted image05/19/
Under NHTSA recall 22V082. Ford refused to change the rear view camera despite it was under recall: The recall states to replace wiring harness and or camera replacement if necessary free of charge. My rear view camera is still distorted after they change the wiring harness and they told me to pay for the camera since its not covered under the recall. the letter that I got has the same recall number above but it didn't mention replacing the camera even though it has the same issue on the recall distort image when backing up. NHTSA and consumer reports/ FORD websites they all mention to replace both if necessary. I attached a sample copy of the recall from Ford stating that. Even ford specialist read that to me on the call when I asked her what did the recall number say about the fix. But the recall department says it s not covered. This is the detail for the recall below. Vehicles recalled: 2015-2017 Ford Mustang The problem: The wiring harness for the backup camera may be damaged or have an improperly soldered connection that can prevent an image from being displayed. The fix: Dealerships will replace the backup camera and/or repair the decklid wiring harness at no charge. How to contact the manufacturer: Ford will contact owners by mail starting on March 7, 2022. Owners may also call Ford at 866-436-7332. NHTSA campaign number: 22V082000. Ford-??s number for this recall is 22S06.
This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I-??ve contacted Ford in regards to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.
Backup camera abruptly stopped working. It shows a hazy image with lines. There are recalls for 2016 Mustangs for that same issue, but none for my VIN.
I-??ve been trying for a year to get my camera repaired on my car and they always say the parts aren-??t in. I-??m started to get mad. AutoNation ford mobile Alabama
Ford Motor Company and the NHTSA issued a recall on 2/15/2022 on my 2016 Ford Mustang model vehicle a few months ago. It was "Back over prevention: sensing system: camera". Recall no. 22V082000. Also, Recall Number: 22S06 DECKLID WIRING UNIVERSAL CAMERA FRETTING CORROSION. Ford sent me a letter on 2/17/2022 alerting me of the recall indicating that a resolution to this issue would come about early in the second quarter of 2022. It feels like we're now approaching quarter 3 of the year and I have yet to be notified of repairs and my rear view camera is now completely not functioning at ALL. When I've searched recently for this recall, there is no longer any more information on the Ford website, nor the NHTSA website. I find that completely bizarre. I'd love to car the proper repairs immediately being that Ford guaranteed that it would be repaired accordingly to resolve the recall issue. Can you please look into why this recall has disappeared from your website, from Ford's database, and please help me get my car repaired>
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a -??faulty design from the factory-?? and that it was from -??opening and closing the trunk too much.-?? They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn-??t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256. Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available. Vehicle has less the 40k miles. It is unsafe for driver during extremely hot days. The problem has been reproduced and serviced by ford dealerships. There were no major symptoms prior to failure. Just slowly degrading AC performance.
A D V E R T I S E M E N T S
- Roseville, CA, USA