This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on. The burning could have led to fire in passenger compartment of vehicle. I have not taken the vehicle in to have this serviced. I inspected the wiring harness and the -??M-?? pin is clearly burnt (I have photos). There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.
25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher. Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.
Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a -??faulty design from the factory-?? and that it was from -??opening and closing the trunk too much.-?? They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn-??t find any. A few days later I realized the heated seats stopped working-?? did some Research and found the plug connector underneath the passenger seat melted.
- Columbus, OH, USA
Search CarComplaints.com for these popular complaint phrases...
The rear camera has gone off and on for months now it does not work at all..the dealership has told me there have been many with this problem the harness in the trunk goes up and down with the opening and closing of the trunk creating strain on the wires causing camera failure.. dealership wants 1000 to fix this and my car has 32000 miles on it the emergency break sticks because the sleving around it gets stuck not allowing the release of the break
The heated and air conditioned seats stopped working although the dash indicator shows that it is on. A search of the internet shows that it is a very common problem on 2015-2016 Mustang models. The connector under the passenger seat shows a severely burned connection as indicated in the attached photo. This appears to be a very serious and potentially dangerous problem that needs to be addressed via a recall.
Heated and cooled seats stopped working. I checked some forums and found out it was a very common problem. This pin for the ground on the wire assembly that controls the seat is the only one, and it is common for it to completely burn out as seen in the picture. As it's in the cabin, underneath the passenger seat, it is very dangerous for it to be burning this way.
L last March 2020 I took my car in for inspection at my Ford dealership (wynne Ford hampton va) and inspector failed my state inspection because of the backup light not working. The electrical was repaired. Now my backup camera is not working. Same problem with the electrical wiring. Osha std has a quality workmanship. Ford has made a poor workmanship for these safety devices. Need a recall at no expense for consumers for their poor workmanship related to safety. Too many individuals reported with the same issues.
Update information the problem is the backup camera. Poor design and installation with possible shortness of length of wiring creating too much tension. Any device safety devices needs to be corrected. The other problem last March I had to pay is the third backup light because of poor wiring design.
Approximately 31,000 miles but warranty has expired due to lapse of time - he A/C has failed due to what the dealership called a known issue; however, even though mileage would still be under warranty because the car is greater than 3 years old they will not cover this costly repair
Burned electrical connecter controlling front seat heating and cooling. The following is from the repair work order: #1 91mbzs seats internal guest states havc for front seats not getting cold or hot burn connector going to the HVAC control unit under the front passenger seat. I started off my checking power to the HVAC module to see if there was a short before the control unit. I removed the seat and HVAC module to clean the pins on it that were affected by the connector. After that I replaced seat harness that goes to the HVAC control module. I then put the seat back in and cleared the codes. Both the heated and air conditioned function of the driver and passenger seat work. Qty part number description unit total 1 mbeu5Z14A699C wire assy internal total parts: 0.00
While coming to a stop with the clutch pressed in the car will randomly turn off intermittently. This has now just began happening, although it has now happened to me twice in 1 months time. I have also been reading on S550 Mustang forums (years 2015 - present) that I am not the only one experiencing this. It seems like an electrical issue or something as there are people with completely stock cars that are affected by this, and also people with 2018+ newer Mustangs as well.
Rear view camera failure, when attempting to reverse the rear view camera will go blank, or get distorted. Because of this it severely diminishes rear visibility.
I see the news about the new recall of rear-view cameras going blank and not showing images. The new recall is only for 2020 models but my 2016 model has had the same issue for the last year and 1/2. I only have 20K miles on my Mustang. Rear view camera works sometimes but other times is blank and message on screen says can't display image. Occurs when in reversed while backing up.
Air conditioner was blowing hot air while stationary. Service repair stated there was a leak in the evaporator coil and to repair it the cost is $1700. Because the coil is located behind the dash the whole dash has to be removed to get to the coil hence the costly repair due to where that evaporator coil is located. Service repairman at dealership originally said alternator was the problem and that it still needs to be replaced per dealership. The problem with the evaporator coil appears to be a common problem in Mustangs with as little as 2000 miles on them. I first noticed this problem almost a year ago when my car had about 37,000 miles on it. Did not have it repaired.
The contact owns a 2016 Ford Mustang. The contact stated the air condition was activated however, hot air emitted through the vents which caused the windshield to become foggy. The contact stated that visibility was decreased. The vehicle was taken to crossroad Ford of South pine located at 1590 us hwy 1 South, southern pines nc, 28387, to be diagnosed. The contact was informed that the engine evaporator core was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
The safety remote alarm systems not working, no active, the car has damage 3 battery's in 15,000 miles of use.the automatic doors security sensors not active or working. The automatic remote doors unlock system not working.
The alarm no active and the doors sensors of doors locks not work. The vehicle do this when was stationary and in motion. The battery discharge if the vehicle is not in use for 3 weeks, I replace the battery two times in 16,000 miles of operation, the car only has 16,200 miles of use.
A D V E R T I S E M E N T S
- Bishop, CA, USA