This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I randomly checked to see if any recalls were out regarding this vehicle. Upon checking I entered my vin # but was advised it was not part of the airbag recall. However my airbag light constantly comes on.
Was hit on passenger side and slammed in to barrier wall on the driver side and only the side airbag on the passenger side deployed. Had recall on airbag fixed but did not work
The contact owned a 2014 Ford Mustang. The contact stated upon approaching a light 30 mph, another vehicle had pulled out in front of her that she was behind. The vehicle in front of her had made an abrupt stop which caused her to hit the vehicle in front of her. The air bags did not deploy. A police was report was filed. The contact did sustain head, neck, back, left right shoulder and bruises injuries or seek medical attention. The vehicle was not drivable. The vehicle was towed to the insurance company storage yard. The vehicle had not been diagnosed as of yet. The local dealer nor manufacturer had been informed of failure. The failure mileage was approximately 103,000.
I have a confirmed issue with my son's passenger side airbag. The local dealer woody anderson Ford was not able to schedule repairs until March 17th and would not offer a loaner even for the day of the repair. As a result my son will have to drive an unsafe vehicle for 2 1/2 months until the repairs can be made.
- Huntsville, AL, USA
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Takata recall. The contact owns a 2014 Ford Mustang the contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I have been trying for three months to get my local Ford dealership (freedom Ford of morgantown) to cooperate with me to get this safety recall done. It's apparent they would rather make money instead of fixing recalls. My vehicle does not see rain or snow.
The contact owned a 2014 Ford Mustang. The contact stated that while driving approximately 40 mph, the driver lost control of the vehicle and crashed into a traffic sign. During the crash, the front driver seat airbag deployed but did not inflate. No injuries were reported. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failure was not determined. The failure mileage was 80,000.
The contact owns a 2014 Ford Mustang. When the vehicle was started, the air bag warning indicator illuminated. In March of 2019, the vehicle was included in an unknown recall regarding the passenger air bag. Hutch Ford (213 S mayo trail, paintsville, ky 41240, (606) 789-5303) stated that the contact would have to pay for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 115,000.
Takara recall my daughter was driving on a city street and all of a sudden front and side driver side airbags deployed spontaneously and exploded causing her burns and lacerations. Also caused bruising and pain on her shoulder, pain in neck lowerback and ribcage area. This caused her to rear end another vehicle. The battery completely died after and needed to be jump started by tow company. They also couldn't get the trunk to open. I have a claim with Ford and they did ask me at my cost to deliver car to dealership so they could retrieve the rcm but my insurance will not allow the vehicle to be removed. I did contact my product claim rep and now I am being completely ignored. This is a very dangerous defect that needs to be investigated. Thank you.
The contact owned a 2014 Ford Mustang. The contact stated his daughter was driving at 45 mph, when another vehicle crashed into the entire driver side of the vehicle. As a result, the vehicle moved forward, causing a second vehicle to crash the front of the vehicle. The drivers side air bag delayed in deploying. The driver had already exited the vehicle when the air bag deployed. The drivers head hit the steering wheel and needed medical attention. In addition, the driver of the second vehicle requested medical attention. A police report was filed. The vehicle was not drivable and was towed to an impound lot. The contact called a local dealer (fairway Ford located at 2323 laurens rd, greenville, SC 29607, (864) 242-5060) and was made aware of failure. The contact mentioned that NHTSA campaign number: 15V319000 (air bags) was completed 2 years ago at the same local dealer. The vehicle was not diagnosed or repaired as of yet. The vehicle was destroyed. The manufacturer had not been informed of failure. The failure mileage was 26,000.
Takata recall. The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (serramonte Ford, 999 serramonte blvd, colma, ca 94014, (650)-288-1477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Londonberry Ford (33 nashua rd, londonderry, nh 03053, (603) 434-4141) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I have received numerous recall notices for this vehicle, but I haven't owned or leased this vehicle for 5 years. I called Ford Motor Company to request that they redirect the recall notice to the current owner but they said they were unable to do so. Part of the excuse I was given was that Ford doesn't send out the notices, they subcontract this to another entity. I don't know who the current owner is. I was the original lessee of the vehicle when I was an employee of Ford Motor Company and this was part of the management lease vehicle program. All registration of the vehicle was handled by them, for this and all the other vehicles that I leased from them as part of this program. This vehicle was returned to Ford at the end of the lease and they then dispositioned it, either through resale or other result. My complaint is that Ford knowingly is not informing the correct owner/lessee of this vehicle of the current takata recalls. I regret that I have to file a complaint against Ford Motor Company, as a former employee who respects the company and its products, but my intent is to ensure that the current owner of the vehicle is notified as soon as possible given the severity of the issue. Note: The card that I received with notice of this recall says "don't press your luck!"
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gary yeomans Ford Lincoln (1420 N tomoka farms rd, daytona beach, fl 32124, (386) 310-2342) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Collingdale, PA, USA