This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Ford Mustang. Consumer writes in regards to airbag safety recall. The consumer stated he continuously received airbag recall notices. The dealer was contacted and informed the consumer to disregard the notices, as the recall did not include this vehicle.
I went to get a diagnostic in my car at the Ford dealership and they told me they had a recall on the air bag I paid for the diagnostic and they did the recall on my car then time passed and my air bag light came on and hasn't gone away ever since also I had my electrical power rack and steering changed months later from the previous visit! and my stability control lights are on I literally have the air bag, stability control, and engine light on ! I don't get it I do oil change on time I change my brakes I keep my car well maintained and keeps getting worser ! I almost had a accident lost control of the car and spun out on the highway thank god I did not crash or caused damages to the car it was a very scary experience I have ever had I could of died or been hurt !
Air bag recall and iam having a code for electronic throttle body control issues that should be a recall from what I heard but my local Ford dealer said it wasnt.
Takata recall - I was at a stoplight during rush hour on a busy city street. The light turned green and before I made it 10 feet the car in front of me slammed on his brakes. I hit him from behind, it was a very minor impact but my airbag deployed and exploded/ruptured over my lap. It shattered my iphone and burned my left leg about 6 inches above my knee. Upon inspection of the front end of my car I saw virtually no visible damage, only a 2cm paint chip and a very slightly bent license plate. My car drives perfectly, there are no indicator lights except for the airbag light. This leads me to believe that I am dealing with a faulty defective takata airbag. I also want to add that I already had my passenger side airbag replaced due to a recall notice I received about 6 months ago.
Fyi I can not include the top/roof due to it wont allow me to input the check mark) I baught this Mustang in June 2012, used from Ford here in sioux falls sd, since that time I have asked about the top about the clunking and if they would notify me if any recalls. They only sent one for the passenger air bag, until this week when I received a second notice for the takata air bags from the day I took her off the lot. I wanted to know why my front end suspension is making a clunking sound in front and it's been there since the first day, I even had her looked at to make sure she wasn't damaged, within minutes they came back and said she's fine no problems and why my transmission does not want to shift to higher gears from 1st thru overdrive, she bogs down like there isnt any fuel getting to her engine and she doesn't shift through the gears properly, if I had recieved the recalls it would of been in immediately. My top leaks water when washed so it can cause damage on the inside especially the door electrical systems, yet Ford refused to have the top redone since they feel it's just normal wear yet its happened since the first time I had to wash her. I'm starting to think think Ford has taken advantage of me in this case as I still can not get any updated information on my car and if I can either get the work done or the vehicle replaced, mind you I still owe on her and to be honest I do not want a trade in, I'd rather Ford fix these issues and write off the remaining debt due to negligence for not advising me of these recalls in a timely manner and for bit fixing the issues when the recalls came out. It's quite frustrating to know I've paid over 20000 for a car that they are willfully neglecting to fix and yet I'm to be liable for the debt no matter the possiblity that they are negligent and dismissive of my claims.
Takata recall I took my Ford Mustang to capital Ford, 4222 oleander dr, wilmington, nc, 28403 about 2 months ago for service. The service advisor said they did not have air bags for passenger side recall and would order one and call to schedule an appointment when it came it. I called the Ford dealer again yesterday about the airbag and spoke with another person, a female in their service department. I asked about scheduling the air bag replacement and she looked up my record of servie at their dealership. Astonishingly, the airbag had never been ordered. The original service advisor clearly could care a less if the bag blew up spewing shrapnel in my passengers faces, how grossly negligent. The woman said they were out ot airbags and would have to order one and someone from the department would call me back about it and another unrelated issue. Incredibly, no one has called me back. It is clear this dealership is only interested in high dollar repairs taking up appointment times and could care a less about the exploding air bag defective product they sold because they can't charge for it. I think this negligence and continuous kicking the can down the road is policy. The dealer has a monopoly and is the only Ford dealership in the city so they can use that advantage to bully customers and refuse to repair deadly defects. I think an investigation into this is warranted to see just how many other people are being given the "oh we'll have to order it and call you back to schedule it" lie. This is clearly immoral and reflective of the owner's greed and indecency. Since the original service advisor failed to order my replacement airbag more types of cars have been added to the recall. It is plainly evident that the omission by this company is an unfair and deceptive trade practice seriously detrimental to the consumer acting reasonably under the circumstances.
I had the drivers side airbag replaced but they did not do the passenger side airbag at the same time so now its a major inconvenience to go back into the dealer for another round of waiting. They said they would come to my home (as recall notice number three and four spelled out) to perform this service but they did not show up as set up in advance. The dealer is golden circle Ford in jackson tn (731-554-7142) and the service rep is melinda. Since the dealerships are not serious about performing this recall I guess like millions of other owners I will not try to get this done. The dealerships are not taking this recall seriously and Ford is not pushing them to perform this service in a timely manner. I think you are going to have to start put growing fines in place to get their attention.
The passenger seat position sensor is not working properly, when somebody is seated the airbag turning off, when no one is seated the airbag is on, this is a big security issue I read in forums lot of people has a same problem
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 19V001000 (air bags). Currie motors Ford of frankfort (9423 w Lincoln hwy, frankfort, il 60423, (866) 697-0924) was contacted and stated that they ordered the part; however, the part had not been ordered. The contact scheduled an appointment with the dealer twice online, but had not received a response to verify that the part was available. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called sunrise Ford of fontana at 888-629-1239 (located at 16005 valley blvd, fontana, ca 92335) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - I continue to receive recall notices from Ford stating that the parts are available and that my life is in danger. However, when I call the Ford dealerships they only take my name and state that they will call. I have been on the list for months and am worried about my personal safety.
I have been to my Ford dealership 4 different times to have the airbag recall taken care of and every time I go they say the parts are back ordered. I don't believe Ford anymore and I don't believe they have anymore parts to handle this recall. I am tired of waiting. This is a critical recall that could kill a front passenger in an accident should the airbag deploy. They are not taking this recall serious when they still don't have parts almost 2 years into a recall.
My car is part of the airbag recall but I have yet to receive a recall notice from Ford. I prefer not to wait on Ford as I am driving the car. How do I get my airbag addressed by Ford asap?
Takata recall. The contact owns a 2012 Ford Mustang. The contact received a recall notice from Ford motors in February of 2018 for NHTSA campaign number: 17V024000 (air bags). The contact called Ford customer service twice and was informed that parts were not available to complete the recall repair. The vehicle was taken to langlade Ford (2530 neva rd, antigo, wi 54409, (715) 627-2200) where the contact was informed that parts were not available and that no date could be given for when the recall would be completed. The contact had not experienced a failure.
I got notice from Ford (Feb 2018) saying my part was in and setup appointment with dealer to get repaired. I setup apt for 4/3.. they called me two days before my apt and said they did not get part yet. As of today 5/18 they still say they do not have the part (passenger airbag). I don't know where to go from here to get my car repaired. Help
Takata recall: 17V-024. 03/2017 I received recall letter from Ford about passenger airbag recall. 02/2018 almost a year later, I received letter from Ford that repair is available and to schedule time with dealer. My local dealer is fairway Ford in placentia, ca which is 10 minutes away. Since I received the letter until this date I have called them every month to make an appointment for repair. They keep telling me parts are not available and I should wait for them to call me. Meanwhile I am forced to drive a dangerous vehicle. Something is dreadfully wrong with this recall process.
A D V E R T I S E M E N T S
- Baypoint, CA, USA