This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Mustang. The contact stated while the vehicle was parked the contact wife who was in the passenger heard a loud noise coming from the vehicle, when she noticed that the vehicle had shifted into driver and was rolling frontwards crashing into a boulder cause the vehicle to stop completely. No one was injured, a police report was filed. The dealer was contacted, and they stated there was nothing they could. The manufacturer was contacted. The failure mileage was 68,000. VIN was not available.
The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and hesitated to accelerate. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The contact related the failure to TSB Number: AS-21687 (Power Train) however, the VIN was not included. The failure mileage was approximately 58,000.
The contact owns a 2011 Ford Mustang. While driving, the vehicle failed to shift into first gear. There were no warning indicators illuminated. When the vehicle was restarted, it drove normally. In addition, when the vehicle was in reverse, the transmission became difficult to shift. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. The failure mileage was approximately 70,000.
While driving at 40 mph the car lost power and was only able to move at about 2-3 mph. A 'wrench' warning light came on. Driving the car at this speed was unsafe and in hind sight I should have parked it and towed to a dealer.
- Farmington Hills, MI, USA
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Transmission does not shift properly. Hesitation when upon initial take off and inconsistent shifting. Causes hazardous condition when you expect the vehicle to go and the transmission does not engage.
Throttle control transmission light/ illuminates when a powertrain fault is detected. If the light remains on or continues to come on contact your authorized dealer for service as soon as possible.
The contact owns a 2011 Ford Mustang. While driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to a dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Ford recalled 202,000 vehicles and has a tsb for the bulkhead connection leakage in transmission, however my year 2011 was not, however I just paid over 600 for the repair and could've been killed had all the fluid leaked out. I think Ford needs to take responsibility for all vehicles, not just cherry pick particular year model. Mine is only one year off and it should be part of the recall or perhaps another infamous "customer satisfaction program" such as they did with the throttle control body issues. Dangerous! car downshifted while I was doing 70 on I-12
2011 Ford Mustang. Consumer writes in regards to unattended vehicle roll-away. The consumer stated he parked the vehicle in the garage. A few minutes later, he heard a noise and when he opened the garage, he discovered his vehicle was tight against the garage door. When he opened the door to the vehicle, he noticed the vehicle was in drive and not in park, although the key was not in the ignition. Upon further evaluation, the consumer discovered the key could be removed from the ignition in any shifter position. The dealer replaced the floor shifter.
I have experienced at high rpms switching from 1st gear to 2nd the transmission failed to go in gear on several occasions.and also 3rd to 4th..dealer says it's common at times.after months of dealing with this issues 5th gear is grinding and is at the dealer for repair at my expense.
2011 Ford Mustang, while driving home from work at 45-50 mph car shuttered. Then no power, no throttle response with engine holding steady 1100 RPM. Wrench light on dash lit up, RPM at 1100rpm press throttle- no response at all. Steering, brakes all functioning. Turned key off and restarted, car ran fine and has not happened again yet. Car has less than 46000 miles..
Driving in city @ 35mph, went to accelerate and nothing happened. Thought engine stalled but still had ps & pb, S. called local shop, said to turn off & restart. Did and throttle returned. Two days later, happened again, on county highway @ about 60 mph. Pulled over, turned off, restarted, went to local shop. No check engine light or wrench "? light came on. Computer test all negative, but probably a bad electronic throttle body needed @ $ 500. +. took car and got on line, not going to spend $ until sure of exact issue. Found NHTSA csp 13N03, addressing my identical issue for 2011 Fusion & escapes with V6 engines, but haven't found for 2011 Mustang. This extends warranty to 150,000, and 10 years. I have 109,879 miles now, and issue happened twice today on interstate @ 75 mph. Popped to nuetral, killed key, restarted on roll both times.after parking car for short while and restarting, check eng ine lite on. Went back to shop & re-tested, this time, throttle body and associated issues dignosed. Since this is obviously a safety issue that is well documented on other models, I need to have my issue treated equally. What can you do to help?" humbly, melody & kenneth pitts
I arrived home from work and noticed some coolant leaking out of my car. I popped the hood and saw coolant seeping from the weep hole. When I cranked the car back up, coolant started pouring out underneath the car, bad water pump. I had it towed to dealership today and was told there is a technical bulletin on the hose leading to water pump because it allows air in and causes the water pump to fail. The entire area has to be replaced with a new hose that includes a check valve, so it doesn't continue to happen. This is an obvious manufacturing defect. I was told any car that came in without a check valve has to be replaced with the new hose including a check valve and that I have to incur the entire expense $486 plus tax because hoses are not covered by powertrain warranty. I called Ford and was told due to no recall, I would not be reimbursed for this service. Even though, he also admitted that there is a technical bulletin issued by Ford regarding this problem. I have googled this and the same problem is all over the Mustang forums. Ford is refusing to stand by their product. Luckily, I was at home when this occurred and not out traveling the highway. This would cause the car to overheat and an accident can occur. Ford is refusing to cover any cost of the repair. This is a safety issue and concerns numerous consumers, not just me.
My vehicle loses acceleration of any kind intermittently. This always happens when my foot is off the gas pedal. When I pull over and put the car in park it hesitates loudly. If I turn the car off and let it sit it starts fine after a minute or two. The tech said it is the throttle body and needs to be replaced.
I've never had similar issue before this. I was accelerating slowly at a speed of approximately 20-30 mph when the car lurched, the "traction control" light and wrench light came on, and I was unable to accelerate the car at all. I was forced to pull to the side of the road. After about 30 seconds I attempted to restart the car and the engine turned a few extra times but did start. I was able to drive home (within 0.5 mile) at very slow speeds. Over the next day I tested the car on back roads: It frequently required the engine to turn extra in order to start, and it seemed that whenever I tried to accelerate too rapidly the problem returned and I was forced to coast/brake to a stop and restart the engine. If I accelerated very slowly I was able to drive the car but at no point could I pass 20-30 mph. I had the car towed to my Ford dealership where they diagnosed an electronic throttle body failure based on eec test and code P2112. They noted a stuck etb actuator and etb actuator binding causing system to go into failsafe mode. The etb assembly and full throttle body was replaced and the car drives well now. This is a big safety issue because if I had been on a major freeway or a hill (as are frequent in my area) I could have been involved in a serious injury. The dealership was not aware of or did not offer any extended warranties for defective throttle bodies or sensors and if this exists I am interested to pursue reimbursement of the cost of my repairs and labor.
When slowing to turn left into a parking lot waiting for traffic in the other direction to pass so that I could safely turn...once it is safe to turn, when I step on the accelerator pedal, there is a very slow response time for the vehicle to start accelerating. This is extremely dangerous in that the car won't get out of the way quickly. It hesitates for about 2 seconds after I press the accelerator pedal before any acceleration. This only happens in the condition that I don't come to a complete stop before turning. If I slow to approximately 5 mph or less and then press the pedal to accelerate into the turn, that is when there is a delayed response.
This began as of last Thursday. I have a 2011 Ford Mustang that I bought just last August. As I was driving on the freeway, a wrench light came on and my car seemed to have stalled on me. I thought maybe it was because it was pouring down raining so I was able to pull over into a parking lot since I was exiting the freeway. I turned off the car after it seemed to vibrate a bit, waited a few moments, turned it back on and it seemed fine. I was able to get home and park it only a few miles from where it happened. I had a doc appointment later that day and was able to get there. It was when I was on my way home that it happened again, on the freeway! it occurred again the next day (Friday) as I was leaving from work. I was on the freeway again in busy traffic and it happened twice except the second time, my engine light came on. My dad took it to a mechanic, it was hooked up to the computer and no code came back. Coolant was put in it and the engine light went off. The throttle body was cleaned. Everything was fine afterwards. Today, I'm driving to work and it goes into limp mode twice on the freeway while drivers are swerving around me! this is not safe at all! I have extended warranty on my car so this is going to have to be fixed asap. To anyone else having this problem, please be careful. Once it goes into limp mode, your speed will drastically decrease and you will not be able to accelerate. It is scary because not all parts of the freeway have a shoulder to pull over...this needs to be a recall before someone is seriously hurt. I've read up on other owner's issues and saw that there have been quite a few wrecks behind this.
The contact owns a 2011 Ford Mustang. The contact stated that the front passenger side and rear window tint were deteriorating. The tint was impacting visibility and was removed on the front passenger side. The rear window tint was not removed and needed to be replaced. The vehicle was taken to an authorized dealer multiple times, but no remedy was provided. Upon making a turn or while traveling at any speed, the gears downshifted too fast. The dealer replaced the transmission, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 29,000.
A D V E R T I S E M E N T S
- Goodyear, AZ, USA