This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective electronic throttle body (etb) as per dealership diagnosis. Ford customer service is excluding Mustangs from the customer satisfaction program 13N03 - which clearly states there is a problem with etbs during this time. Looking over the internet, it is clear that some Mustangs where built with the same type of etb as the models covered under the program (Fusion, escape, Mercury mariner and Mercury Milan). The program extends the warranty on the throttle body to a total of 10 years or 150,000 miles from the warranty start date, which ever occurs first. This car is extremely dangerous to drive as it basically stalls and cannot be restarted without turning the ignition completely off - which in turn turns off power asset to steering and brakes. Car may take up to 3 or 4 tries to start normally. This stalling condition can occur up to 5 times in an 8 mile trip.
Around 17000 miles the vehicle clutch pedal took a few seconds to disengage when shifting from 2nd to 3rd on higher rpms. Also, when shifting into 2nd and 3rd at 3-4K rpms, I would feel a notching feel on the shifter from the transmission like if it feeling a few teeth from the transmission's gears or syncros. I am still not sure, dealerships still haven't opened the transmission to find out. Car just hit 36000 miles, found out their was a recall or warranty coverage for the pedal issue, if car under 36000 miles. Was never informed from precious visits. Driver seat also stop working complete, doesn't move anyway.
Vehicle stalled on the highway with 'wrench light on" meaning an electrical/engine problem with the throttle system. Car went into 'limp home mode'. dealer says the tbs needs replacing and Ford is having issues with such systems.
At high RPM's in 2nd gear would not shift into 3rd twice this happened. On normal road conditions noticed 3rd was like neutral so I would have to go from second to fourth then in doing that 4th gear was having issues whether I'm up shifting or downshifting 3rd and 4th no longer work under any condition they feel like neutral so now I only can us 1,2,5,6 I no longer have a 3 and 4. so while at track car never went passed second and the drive home was missing 2 gears just like that.
The electronic throttle body is defective. The car loses power and nothing happens when I step on the gas, but the engine does not turn off. I have pulled over and the car shakes pretty violently. Once I turn it off and back on everything seems fine for a while but eventually does it again. Got the code P2111.
- Whittier, CA, USA
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Vehicle was purchased 11/29/2013/ with 21851 miles on it. I questioned the functioning of my manual transmission within 2 days of delivery with problems such as notchiness in gear shifter / reverse, 1st, 2nd and grinding into 3rd gears. Vehicle sent to Ford. I received the vehicle back on 12/02/13, 25978 miles; was told the vehicle was repaired under Ford tsb- transmission fluid was replaced. The vehicle did present with some improvement. January 11 2013, returned the vehicle back to Ford/ problems again with manual transmission. I experienced gears grinding from park position in attempt to shift gears from reverse to 1st to 2nd, major grind from 3rd to 4th gears. Furthermore; due to awkwardness of the displacement of the clutch pedal ( I am 5'3 ) the vehicle will only function when the clutch pedal is displaced completely down to the floor board which makes my safety vulnerable considering I have to electronically ( electric seats) place my seat forward resulting in body positioned too close to proximity of the steering wheel with my knees located approximately 1 to 2 inches from the dash board. Upon exiting the vehicle, the seat must be positioned backwards in order to exit.transmission issues was addressed by Ford/ extensive transmission work was performed on the vehicle. Again the vehicle was in Ford's shop from 1/11/14 to 3/10/2014...almost 8 weeks!!. June 28, 2014 approximately 32300 miles on it, my vehicle is once again back to Ford due to notchiness of reverse, first, second and third gears/ close seating issues addressed.
The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds, the wrench warning indicator illuminated and the vehicle decelerated until it came to a complete stop. The vehicle would idle roughly and became very difficult to restart. The problem recurred approximate four times. The vehicle was taken to the dealer. The technician was unable to duplicate the problem.the manufacturer was made aware of the problem. The approximate failure mileage was 67,000.
When driving down the street all of a sudden it won't accelerate although the engine is still running. I had it towed to a Ford dealership the first time it happened. They told me nothing was wrong. It has been doing it sporadically since then but got so bad the other day I had to have it towed in again. This time they replaced the throttle body. If they had caught it the first time while it was under warranty I wouldn't have had to pay $556.72 today. Luckily the safety problem never happened to me while I was driving on the expressway! updated 012/24/2014
Was accelerating to merge with traffic on freeway when my car would not shift and the clutch pedal depressed to the floor. I was in the middle of merging and lost the ability to shift or control why vehicle. It created a very unsafe situation and Ford issued a recall for this very same issues for earlier Mustang.
Car has a long crank time, before the engine starts. Causing ware on starter and flywheel making a noisy start. The hood has paint bubbles on the front right side and now at 70K miles needs a repaint. Car would stall at the stop light, or would not go when the light turned green or making a U-turn. Intermittently check engine light would come on for a cam position sensor. Car at 70K miles, wont pass an emission inspection. Car value, with known paint problem is decreased. Dealer wants $400 to fix hood spot another $200 to look at transmission, $110 to look at the cam sensor issue. My last new Ford!
I was traveling on a major highway at the speed limit (75 mph in this area of Texas) and had just changed lanes when the car would not go, I kept pushing the accelerator and the car would not go. Fortunately, I was able to coast off the highway and was able to go up an off ramp and pull off the shoulder of the road. The Mustang started to make a noise and shuttered, so I turned off the engine being afraid that the engine would be damaged. I was able to start the car again and was able to pull into a parking lot and call for help. The engine started to shutter again and the accelerator would not work. Also, luckily a Ford dealership was with a mile so I was able to drive to it and was told it was a stuck throttle body and charged a deductable for a defective part that Ford should have had a recall on a long time ago. I could have been hit from behind while on the busy highway and injured or killed. Also my transmission fills very "jerky" at times when slowing down or after stopping and starting again from a red light or stop sign. I am very glad that my Mustang is still under warranty.
While driving under normal conditions the engine service light came on. I checked the computer codes and received a P2111 code which indicates a stuck open throttle actuator control system.
Car stalls while driving. Every time I drive it stalls when applying the gas mildly. Error code P2112 throttle body actuator stuck closed. No carbo no hit, clean throttle body.
The Ford vehicle showed the following signs at the time of shifting into higher gears, transmission failing to synchronize, slow reaction, harsh shifts, grinding gear noises at low and high RPM.
Documentation on this vehicle was previously posted on 12/5/13. As noted; ongoing to transmission/ clutch problems post tsb repairs continue. My vehicle requires the clutch pedal to be engaged completely down to the floorboard during the initial key start process, thereafter; the clutch pedal must be engaged at a minimum to floorboard to the maximum of approximately 1 -2 inches off floorboard. Due to my height ( 5'3"), I am not comfortable seated so close to the steering wheel. I am concerned about possible bodily harm or injury due to airbag deployment beyond potentially common injuries due to air bag burns. I have taken the vehicle to my local Ford dealership to explore the option of clutch pedal adjustment, to no avail. I was told by the service advisor that the clutch is hydraulic, therefore clutch pedal height cannot be adjusted to accommodate. I personally have owned several manual transmission driven vehicles which include past ownership of a Ford Mustang GT convertible without these issues or problems.
Vehicle is difficult ( feels notchy ) to shift gears between first and second gears. Ambient temperature is not a factor. The problem is constant regardless to outside temperatures. Occasionally gears grind when shifting at higher rpms. Vehicle does not seem to grab into gear completely one gears are shifted from first through third gears. In addition too: Vehicle is difficult to steer/ vehicle seems to drift to the left side of roadway.
The car lost power and a wrench icon showed up on dashboard. I was driving and manage to get to the side of the road. I turned off the car and when I tried to restart it the start switch got stuck and it wouldn't start. I had to try twice before I was able to start the car to make it home. This is the third time it happens. I had brought in the car for service, back at the beginning of this year, more than four times to the dealer where I got it from rountreemoore in lake city, fl. They said there is nothing wrong with it.it is still under warranty.
Bad shift quality, radical shifting, take off jerk or trying to stall at take off on 6R80 automatic transmission. Forward motion with brake applied at stop sometimes. Rear end pops and jerks loudly when these things happen. Been happening for about 2 years now. Has been in shop for these reasons 8 times in 2 years at 2 different dealerships with no fix! everything mostly happen at low speed between 1st and 2nd gears or even at stop.very unsafe to drive as is but Ford dealership says everything is normal and blaming driving habits on wife and I, even after many parts have been replaced! it is not fixed and Ford will help!
When slowing down I notice the car has a delayed down shift almost like a hit from the back, I've never experience this type of ride unless the car had transmission issues, I really hope that's not the problem the car is only 2 yrs old and the warranty is gone on it, I have read in the forums online where others are experiencing this same unexplained down shift. This appears to be some type of factory goof up and it really makes Ford look bad (this is my first Ford). Now I understand why people have such low faith in american made cars you get a warranty that's over in 3 years and you have mechanical problems such as this that should be recalled and serviced immediately.
Getting on turnpike I went through the gear when I went into it grind real bad. Also down shifting it would grind.it was okay in all the other gears. Also when first driven it was hard to shift until trans warms up.
A D V E R T I S E M E N T S
- Little Rock, AR, USA