This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called don gasgarth's charlotte county Ford (3156 tamiami trail, port charlotte, fl 33952 (888) 313-9652) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
Greenway Ford replaced my driver airbag in a timely manner, however I have contacted greenway Ford in orlando, fl several times to schedule the replacement of my passenger and side airbags. As of the last inquiry on Sept 16, 2017 hey are saying they don't have the parts. Now I see that takata is filing bankruptcy and will deny liability. I am concerned about not having these airbags replaced. Are there any other options?
Takata airbag recall 16V081- it has been more than a year since I was notified of the recall and the Ford dealership in sand city, ca. Cypress coast Ford continues to state they do not have the parts to satisfy the recall. I drive this vehicle daily and consider it a risk to my safety that the airbag has been recalled and yet there is no resolution still.
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (spradley barr motors, 2200 westland rd, cheyenne, wy 82001) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. The VIN was unknown. VIN tool confirms parts not available.
- Cheyenne, WY, USA
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The contact owns a 2009 Ford Mustang. The contact stated that the air bag warning light illuminated. The local dealer (hardee Ford, 1305 w danville St, South hill, va, 239700) was contacted at 434-447-3133 and informed of the warning light. The contact did not schedule an appointment due to the diagnostic fee. The vehicle was taken to an independent mechanic where they informed her of diagnostic code B2995, however it was not diagnosed. The contact then informed the dealer of the code provided to her where the dealer stated that they would contact the manufacturer in reference to it. The manufacturer was contacted and did not provide any further assistance for the recall except for the contact to schedule an appointment and have the failure repaired. The failure mileage was approximately 54,291. The VIN was incomplete.
Still waiting for the part to be available for the passenger side air bag. It's been probably a year since we were notified of the defect for passenger side bag. To date, part not ready. Had the driver side bag replaced in June 2016. Do we have to sue to get the replacement installed?
I received a recall notice about the takaka airbags probably 2 1/2 years ago. I have received several notices to bring my car in for the problem, but when I call to set up an appointment I am told that the parts are not available. Am I ever going to get the problem taken care of?
NHTSA recall: I am having a hdifficult time having my car repaired. The dealers keep telling me that there is a part shortage regarding this recall. I have been trying to have this fixed for over a year.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to clarion Ford (1214 E main St, clarion, pa 16214) who stated that parts were not available. The manufacturer was made aware of the issue and stated that they did not know when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The summerville Ford dealer stated that the parts had not been received and there were several others in line to receive the repair. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
The contact owns a 2009 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The air bag warning indicator illuminated. The contact stated that the driver's side air bag was replaced by the dealer (hemmit Ford dealer 150 carriage circle hemmit ca, 92545 phone 951-658-1370); however, the front passenger air bag was not replaced. The manufacturer was not notified. The failure mileage was 123,000. VIN tool confirms parts not available.
Takata recall issue getting parts to complete recall. Have been trying to get the passenger and driver airbag recall resolved for over a year, passenger air bag parts not available to dealer. Have been waiting for over a year for the passenger air bag parts.
Takata recall - 15S21 - NHTSA recall 15V-319 Ford dealer liccardi supposedly did this recall on 8/9/2016. I still get notices from Ford that I still need to have this recall done. I found that VIN on their recall invoice(#192789) was for a different car( 1zvh80N495133278). I notified Ford and they updated their record for my car to indicate the recall was done. I am concerned now that the recall was not actually done on my car.
I am complaining about the unacceptable delay in Ford providing the repair/replacement for my takata front passenger airbag. This is dangerous and totally unresponsive. Please contact Ford to expedite this recall/repair
Ford still has not completed the repairs for passenger side airbag. I do not feel comfortable having a front seat passenger. Why has this not been done? can I consider it safe to have a front seat passenger. This has been much too long being corrected.
Takata recall. We were notified last year about the defective airbag on the passenger side. To date, no remedy or fix is available. When can I expect the repair to be made available"?"
Takata recall recall title: Takata non-desiccated phased stabilized ammonium nitrate (psan) passenger frontal airbag inflators NHTSA recall number: 16V384 almost one year ago my passenger airbag was recalled. It is taking too long for a remedy to become available. If a timely repair is not feasible, takata and Ford should provide monetary relief. This delay is unacceptable.
Takata recall - according to the NHTSA.gov website, "the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy"... since this recall was issued on 06/01/2016 and the remedy is not yet available, this problem has not been addressed in a timely manner! my wife and I are extremely concerned about the safety of our son driving this vehicle (age 22). This is especially true because we live in the houston area and there is a high level of humidity here in this environment. I want Ford to address this issue asap!
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- Coral Gables Fl, FM, USA