This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. July 2016 I received "important safety recall" 16S26/NHTSA recall 16V-384. It is over a year later, and I have not been contacted to schedule the repair. The notice says serious injury or death can result.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called santa maria Ford Lincoln (1035 East battle rd, santa maria, ca 93454, phone number: (805) 925-2445) and was informed that the part was not available for the repair and was to contact the manufacturer. The manufacturer informed the contact that they did not have an estimated time for the part replacement, and did not offer further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called kings Ford (9555 kings automall rd, cincinnati, oh 45249) and was informed that the part was not available. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. On two occasions I asked Ford to indicate whether or not the side air bags installed in my Mustang were supplied by takata and if so would they be recalled. On both occasions Ford sidestepped my request and refused to answer my questions directly. I believe Ford is being dishonest, only trying to limit their liability, at my safety and expense. Note: Ford has recalled both the frontal air bags but has only replaced one.(see attached letters). Please instruct Ford to indicate if the side air bags on my Mustang were supplied by takata, instruct Ford to recall them if they were and instruct Ford to expedite the replacement of the takata air bags not yet replaced (the second frontal air bag recall is over a year old). Note: There is no doubt in my mind that Ford has had enough time to resolve any technical or production issues and their delays are unreasonable.
Takata recall. I was notified in June, 2016 that the passenger airbag was defective and needed to be replaced. I have been in contact with the Ford dealership on numerous occasions during the past 14 months but have been unable to get the defective airbag replaced.
- San Diego, CA, USA
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Ford sent me a recall notice back in June 2016 letting me know my passenger airbag is a takata airbag and will need to be replaced. I have called Ford multiple times over the year about when parts will be available. Called them today and they state they are still not available and they do not know when they will be. It is mid August 2017, over a year later. I would like to know when parts will be available so I can have passengers sit in my car with me. Recall numbers are 16V384 or 16S26. Any information would be appreciated.
This takata airbag recall has been in effect for several years now and my local Ford dealer confirrmed to me today that the parts are still not available to correct this very serious safety hazard. How much longer are we supposed to avoid putting passengers in our cars that are under the takata airbag recall?
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact spoke with atchison Ford of belleville, mi who stated that parts were not available. The contact later spoke to briarwood Ford of saline, mi who stated that parts were not available and the contact would receive a second notice when parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for 16V34000. Parts distribution disconnect for 15V319000.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with sam galloway Ford Lincoln (1800 boy scout dr, fort myers, fl 33907) who stated that they did not know anything about the recall. The manufacturer was made aware of the issue and was unable to assist. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hansel Ford, 3075 corby ave, santa rosa, ca 95407 (707) 861-4206) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact was informed that owners would receive a second notice when remedy parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keystone Ford of chambersburg, Pennsylvania (located at 301 walker rd, (717) 264-5104) was made aware of the recall and stated that the parts were unavailable and referred the contact to Ford. The manufacturer was made aware of the issue and stated that it was being worked on. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/24/17
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dewey Ford dealer who informed the contact that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.....updated 11/16/17
After calling the local Ford dealer, redlands Ford for months and always being told they could not get the parts for the recall and to try again next month finally on 7/24/17 we were excited to hear they had the drivers side parts in and we scheduled the repair for 7/25/17. We dropped the car of in the morning on 7/25 excited to finally get this fixed. When we returned at 4:45 to pick up the car we were disapointed to notice it was still parked where it had been that morning. On inquiring with the service department we were told we would need to keep the car another day as they needed to order the part. When I informed them we were told yesterday the part was in stock when we scheduled the service we were told different models require different parts. When I told him they had verified the part by the VIN number and asked what happened to the part he had in stock he refused to answer only saying they could reorder the part for the next day. I asked why they had not called me when they noticed they didn't have the part he ignored my question saying they needed to reorder the part. I asked him why if they could order the part and get it in the next day they had waited 15 months to do so. Again he ignored my question insisting I leave the car so they could order the part. We took our car and left, filing a complaint with the dealer and now with you. We now have the impression neither fmc nor the local dealers have any intention of completing the recall repairs and are just making life difficult so we give up. Sad that my 17 year old son's safety rests in their hands.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to remedy the vehicle was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Auto nation Ford jacksonville (located at 10720 phillips hwy, jacksonville fl, 32256, tel: 904-242-6499) was contacted and confirmed that the remedy part was not available. The manufacturer was also contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford mutang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The shirwood Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available....updated 08/31/17
Takata recall -- NHTSA recall number 16V384. Status is "recall incomplete, remedy not available" over a year after the recall was issued. Is any progress being made on this.
I have been notified during the initial recall of the lethal takata airbags in my 2006 Mustang. Today, I have been contacting the dealer in margate Florida where I purchased the vehicle. As of this date after numerous telephone calls, visits, I am still without the passenger side airbag. I left messages, not return calls, poor customer service responses, etc... I would like some assistance in getting the passenger side bag replaced. It's been several years and the car is a daily driven car before my family experience the sad events as other famllies has experienc3ed.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (capital Ford 919 capital expressway auto mall, san jose, ca 95136) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (big valley Ford Lincoln located at 3282 auto center cir stockton, ca 95212 1-800-871-8112) who stated that the recall remedy parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (bob ferrando Ford Lincoln 8868 w. ridge road, girard, pa, 16417) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Hammonton, NJ, USA