This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to bolton Ford of lake charles (1500 E college St, lake charles, la 70607), but the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford sent me a recall notice telling me not to allow any passenger in the passenger seat until the airbag has been replaced. This is my work car as I am in real estate and the loss of the car would seriously affect my business. I have spoken to Ford locally and nationally and they say that they will not provide a loaner car as a result of this defect regardless of the effect on my business. Can you help to direct me to the right area to complain.
Takata recall as well as problems filling the gas tank. While stationary trying to pump gas in to the gas tank the gas pump will shut off after pumping no ore than 1/16 of a tank then requiring you to dribble gas in to the tank with the pump regularly shutting off every few seconds and never filling the tank with out the pump shutting off completely, and this happens at all pumps in every state and every brand of gas. Once you pump as much gas as the pump will allow you have to hold te throttle pedal down to the floor to get the car to start and then you have to feather the pedal to keep the engine running which causes the engine to race and is very dangerous.
The contact owns a 2005 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The driver's side air bag was replaced by hall Ford (1310 North road street, elizabeth city, North Carolina 27909, phone (877) 475-0723) on November 17, 2016. The manufacturer stated that the part was unavailable for the front passenger air bag, and the vehicle was unsafe to drive. The failure mileage was 48,528. VIN tool confirms parts not available.
Takata recall--I received a recall notice for the passenger side airbag in June of 2016. My complaint is with Ford's lack of response: A year and a half later they still have not provided repairs for this recall. A letter mailed in December 2017 said the remedy parts are still delayed. This is an unacceptable response.
- Wilmington, NC, USA
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Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact called don gasgarth Ford (3156 tamiami trail, port charlotte, fl) and was informed that parts would not be available until spring of 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. Ford sent a safety recall notice dated December 2017, in regards to a passenger side airbag inflator: 16S26. In this letter, Ford tells me there will be no parts available until at a minimum of spring 2018, and word for Ford: "warning: Until remedy parts become available, do not allow anyone to sit in the first row passenger seat. The air bag could rupture during deployment in a crash and cause injuries or death. When the front row passenger seat is not occupied, the passenger air bag will not deploy, eliminating the risk." Ford customer service has stated there are no loaners due to this..just that I cannot have any passengers in my car. I do not feel safe for myself and my family, and find it ridiculous my only option is to not have any passengers. Ford needs to legally provide a rental car as they feel they don't need to assist the customers they are putting in danger.
Takata recall -this recall was communicated in July, 2016. Since then, I have contacted my local dealer numerous times. I'm being told that a replacement is not available. In December, 2017, I get another notice saying the airbags are defective and not to allow a passenger in the car. To wait over a year and still no resolution to the defect is unacceptable!
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sunset Ford at (253) 863-2211 (6616 166th ave E, sumner, wa 98390) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Casco bay Ford in yarmouth, Maine was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact called several dealers: (oxmoor Ford Lincoln, (502) 426-2500), (bill collins Ford Lincoln, (502) 459-9550), (Town & Country Ford, (502) 964-8131), and (all-state Ford truck sales, (502) 459-0550). The remedy and part had not been supplied from the manufacturer within a reasonable time frame; therefore, the contact was unable to schedule a recall repair for months for NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The manufacturer was contacted and provided an unreasonable time frame to provide the remedy and parts to the dealer for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (blackwell Ford located at 41001 Plymouth rd, Plymouth, mi 48170) was contacted and confirmed that the parts were not available for the recall remedy until March 2018. The manufacturer was contacted and was made aware of the failure. The manufacturer informed the contact that the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. While driving 50 mph, the contact rear ended another vehicle. The driver side air bag deployed, but the other air bags failed to deploy. The contact noticed smoke coming from the air bag. A police report was filed. The contact sustained an arm injury that did not require medical attention. The vehicle was towed to the contact's residence. The contact received notification of NHTSA campaign numbers: 15V319000 and 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 145,000.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (autonation Ford tustin, 2 auto center dr, tustin, ca 92782, (714) 627-5558) did not give a specific date for when the part would become available. The manufacturer could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Ford Lincoln of franklin, 1129 murfreesboro rd, franklin, tn 37064) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall- my son has received an initial replacement on the driver's side air bag. There was a fix before the part was available for the driver's side. However, the passenger side airbag remains a risk to any passenger that rides with him. There is currently no fix available. The recall began in June 2016 for the passenger side airbag. I do not want any of his siblings or friends riding in this vehicle until it is safe.
Takata recall I have contacted the dealer in bennington, vt on several occasions and they tell me that they do not have the parts to replace the recalled takata airbag. I am unable to get a sticker in 2018 because of this it comes up on the computer they use to get a sticker that I have a bad airbag, and I will be rejected and will not be able to drive my car.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rockwall Ford (990 E interstate 30, rockwall, tx 75087, phone: (972) 290-2200) and was informed that the part was not available for the repair. The manufacturer stated that the contact would be notified when the part was available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Lake Charles, LA, USA