This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine Service warning appeared this morning and the vehicle immediately lost power to a maximum of 20 mph. The same thing happened approximately 2.5 months ago. A Ford dealership technician checked it out could not find an issue and cancelled the check engine light. Both times this occurred on a busy road and could have led to a potential collision with another vehicle.
Just recently I've noticed that when the engine is running and I'm stopped or parked the truck will "lurch". Almost as if I'm trying to hit the gas while parked or holding the brakes. Since this has started, I've also noticed that from 25mph to 60/65mph there is a violent vibration ONLY under acceleration (20-25% on the power meter) while the engine is running. Issue worsens depending on the mode the truck is in (worse under sport, better under ECO/Slippery). Whole truck will shake, body, steering wheel and all. Not sure if these two issues are related? I'm not sure if these are considered to be powertrain or if it's the engine. Not sure if I could have it inspected upon request because I can't pin point any mechanical abnormalities visually. I feel my safety and others may be a concern because the unknown of the issue. I'm not sure if the vehicle is breaking down, will break down, lose power or whatever the case may be. The vehicle has been reported to Ford for these issues with no resolve. No warning lamps or messages. The issue appeared to come out of no where. Wasn't doing it one day, began doing it the next.
The contact owns a 2022 Ford Maverick. The contact stated that while stopped at an intersection, the vehicle stalled. The contact stated that the hazard light was inoperable. There was no warning lights illuminated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was restarted and operated as needed. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 50,000. The VIN was not available.
The engine will want to surge forward in a "pulsing" feel while stopped at a red light. No amount of braking force will keep the Ford Maverick from trying to lurch forward. It feels like someone is gently "pushing you from behind telling you to go..." This seems to happen when the engine is cold. Its done this since day one of ownership and it has now been nearly 3 years with no fix.
Issue: Shift SYS Fault, DTC P07E6 System: Transmission Description: Emergency parking brake failed to disengage (solenoid could be heard attempting to move), as a result the transmission would not shift out of park. Check engine light and multiple codes/warnings illuminated on dash. Vehicle could not be moved or shifted into neutral. Waited 10-15 minutes before 2nd attempt, parking brake still failed to disengage. Then waited for 3 hours for third attempt, at which point emergency brake successfully disengaged. Check engine light no longer lit and no codes/warnings present on dash. Nothing changed or was done to the truck between the 2nd and 3rd attempt. Reproduction: Will drop off at dealer for confirmation in coming weeks. Warnings: Engine check light, Shift SYS fault, DTC P07E6, See dealership -> all illuminated after parking brake attempted to disengage during 1st and 2nd attempt.
- San Jose, CA, USA
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My vehicle completely shutdown while we were driving on interstate 15 doing 77 mph. When everything shut off we had no brakes and no way to put the hazards on. It-??s literally died while we were driving 77 mph.
Vehicle has had a Powertrain failure three times in a month. This causes the vehicle to look up and lose power. Dealers can not figure it out and Ford has not provided any solutions. Been without vehicle for 6 weeks at this point. Malfunction causes all systems to fault and vehicle seizes up making it undriveable.
I was driving for about 10 minutes at speed 35 mph then noticed the car is in electric mode but unable to accelerate. It feels nothing happened when I depressed the gas pedal. The car came to a complete stop at traffic light but failed to accelerate when I pressed on the gas pedal. I turned off the car and started it back up and everything return to normal.
I have a 22 hybrid maverick with ~ 27,000. I was driving back home from out of town and I had already driven for a good two and a half hours. I was passing an 18 wheeler when suddenly my whole truck turned off. The dash, infotainment screen all black. I tried to turn on the hazards but nothing came on. The steering wheel was stiff and I was pressing the brakes as hard as I could but we were barely slowing down. I coasted across the right lane and into the shoulder/grass and finally came to a stop. I turned the truck off and on and a whole bunch of warnings and lights popped up. I turned it off again and when I turned it back on it was like everything was back to normal. I drove the rest of the way home ~ 50 mph. The truck felt awkward when switching from gas to electric and shook a bit when coming to stops. I will be calling the service dept tomorrow.
Engine lost power while driving. Could not go past 30mph after. Warning lights showed on dashboard of the engine and a wrench. Servce Engine soon warning also showed.This is the 2nd time happening. And this is the 2nd time to the dealership. They couldn't find the problem and gave it back to me.
On June 13th 2024 my Maverick suddenly lost power and all lights on dashboard lit up. Apparently this has been documented by others, and vehicle then went into LIMP MODE and was not responding to accelator pedal properly and would not move beyond 30mph. Engine light is still on, and my Ford App shows 3 messages: 1. SERVICE ENGINE SOON 2. POWERTRAIN SYSTEM FAILURE 3. COLLISION AVOIDANCE UNAVAILABLE
Lost engine power while driving. Only had electric power and could not accelerate to get out of the way of traffic. Able to use hazard lights and coast to safety. Turned off everything and turn on again, only to go a block and it did it again. Service engine alert came on.
I was driving on the freeway driving eastbound on 152 and I switch to the fast lane to pass a vehicle and the throttle stopped working, the truck lost speed and the truck turned off, a message popped on the screen saying that I needed to put it in park. I put it in park put the hazards on and attempt to restart it and it would crank but wouldn-??t start. I did this until the allowed amount of times reached its limit. I attempted to put the gear in neutral but the knob was stuck. The truck was at a slight angle as I was going uphill and couldn-??t get it to move. I find the release lever to make it neutral and it didn-??t work but now that lever got stuck all this is going on while the traffic is at is heaviest. The truck stalled until 2 hrs later when a tow truck came to pick it up. I got dropped off at a safe location and the truck turned on and would shift into gear but it sounded bad. Info screen says something about not being able to park and the key is stuck on the truck still.
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed -??Selected Gear Will Engage at Lower Speed, -?? the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own -?" causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: -??Service Advance Trac-?? -??Collision Prevention Unavailable-?? -??Hill Start Unavailable-?? -??Service Engine Soon-?? among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn-??t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn-??t) the vehicle should never uncontrollably stop, especially on the freeway.
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken vehicle to dealer to perform some recalls.
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
-??My saga continues driving my Maverick hybrid to NY to visit my mom for Mother-??s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. -??[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present, Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn-??t wait and had to return to MD for work on 5/14. -??[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. -??[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? -??[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- New York, NY, USA