This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
While driving the vehical at 70 mph it suddenly lost power and all of the warning lights on the dash started to light up, was able to pull over to the side of the road safely. Turned the car off and opened up the door, closed the door and started it back up and the instrument cluster continued to throw signals. Had it towed to the dealership and am awaiting a response.
On 4/27/24 Vehicle went into limp mode after driving for less than 90 seconds. Multiple various errors messages (powertrain, hill assist, collision, check engine) lit up, vehicle was accelerating on its own when in drive. No error messages prior to this incident. Similar incident happened around 3/10/23 while at Ford service for recall software updates but issue was not confirmed at that time. Vehicle is at Ford service now for second incident. Ford service states when the vehicle got a recall completed for the SOBDCM update, it triggered the vehicle to not update fully and causes the warning messages and can force the vehicle to go into limp mode and lose power.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
3/28/24 My 2022 Ford Maverick Hybrid-??s engine shut down and lost acceleration driving 70-80 miles an hour on a highway going through hills after 100 miles. Vehicle displayed a bunch of dashboard alerts as it soon lost all acceleration and would only drive slowly in Electric mode. I pulled over and tried again, but it was stuck in electric mode with barely any acceleration and displayed Check engine, service vehicle, bring to the dealer, etc., and a few other alerts. I shut off the engine and tried it again 5 min later, and it was still in electric mode. I shut it off again and waited around 15 minutes while trying to get roadside service using my Ford App, which showed local dealers but I could not find any towing service. Then, after the truck cooled down, ~15 minutes, it started up fine, and I could drive it. The engine shut down again after about another hour, displaying the same dashboard alerts as seen earlier. I pulled way over, shut everything down, and waited 10-15 min or so, and it started and ran fine to get me home in 30 min or so. I brought it to the Ford dealer the next day, 3/29/24, it took them 8 business days, and they said it was fixed on 4/9/24; they replaced the Battery/ Smart junction box.
- Ellicott City, MD, USA
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On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others-?? safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
The contact owns a 2022 Ford Maverick. The contact stated that for two years from the end of November to April, he observed a burning odor in the cabin of the vehicle, that caused him to have a headaches and stomach aches. The vehicle was taken to a dealer on multiple occasions where the failure was not able to be replicated. The vehicle was then taken to a different dealer where it was diagnosed that the blower motor resistor needed to be replaced. The vehicle was repaired but the failure persisted. The contact believed that the failure was associated with NHTSA Campaign Number: 23V380000 (Engine). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 3,975.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
I was driving in town going about 20 MPH when I approached and intersection and stepped on the brakes. The brakes locked up, multiple warning lights, messages, audible alarms went off. I though the truck died and I put it in park and turned off the key. Then I turned the key back on, all the lights and warnings came back on, but it also said ready to drive. I was not able to accelerate using the gas pedal, truck was moving slowly on its own, it gained some speed but only ran on the electric motor. No gas engine. I got 3 blocks to my destination very slowly and shut the truck off. I had to go inside to do some work and when I came back about an hour later I turned the truck on and all the alerts were gone except the check engine light. It did run normal then. After calling the dealership they said to bring it in so they could look at it. I left it there and they called later saying they had pulled multiple error codes, did not tell me what they were, they cleared all the codes and drove it and said it did not act up for them and said I could come pick it up. I do not want to drive it because I feel like this could happen again at any time and if I were driving at a higher speed or on a interstate and this happened who knows who could have been hurt. This Maverick is my daily driver for work ect. but I will not drive it unless I absolutely have to right now. I got no answers from the dealership. Before this, no warning lights had been on.
The contact owns a 2022 Ford Maverick. The contact stated while driving approximately 45 MPH, his girlfriend who was occupying the front passenger's side seat, informed him that there was an abnormal odor inside the vehicle. Additionally, the contact sustained severe headaches while driving. The contact drove to the hospital, where he was informed that there was an elevated level of carbon monoxide in his blood, and he had sustained carbon monoxide poisoning after two hours of exposure. The contact also stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was determined that the heater exchange needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 70-75 MPH with the Adaptive Cruise Control engaged, a message indicating that the gear was changed forcibly was displayed, and the Eco mode was disengaged, and the engine stalled. The contact was able to pull to the side of the road. The messages "Service Advancetrac", "Service Engine Soon" "Pre-collision Assist Not Available" and "Hill Assist Not Available" were displayed on the instrument panel. Additionally, the messages "Power Train System Fault" and "Collision Assist Unavailable" were displayed on the mobile app. The traction control warning light was illuminated. The contact was able to restart the vehicle after several attempts and a Police Officer assisted the contact in driving to the other side of the road. The contact was able to continue driving at 45 MPH. The vehicle was taken to the dealer, where the failure could not duplicated because the check engine warning light was not illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.
?The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number:?23V380000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Driving at 65mph and the vehicle began to lose power. Messages displayed on instrument cluster "Service engine soon" "Pre-Collision Asist not available" "Power train malfunction/reduced power" vehicle started losing power and was unable to maintain speed. Check engine light appeared as this was occurring. This occurred in traffic and other drivers did not expect this. I was able to pull over to the side of the road and shut the vehicle down. Once I started the truck again the check engine light remained on but I was able to accelerate back to 60mph.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated while driving at 65 MPH, the engine unexpectedly shut off. The Power Train Malfunction, Service Engine Soon, Reduced Power Warning, Pre-collision Assist Not Available, and Active Trac Not Engaged messages were displayed. The check engine warning light was illuminated. The contact pulled over to the side of the road and disconnected and reconnected the negative battery cable to reboot the computer system. The vehicle was able to be restarted, and only the message Service Engine Soon was displayed. The vehicle was taken to the dealer, where diagnostic trouble codes U1011 and U1028 were retrieved; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle has been issued recall 23S27 by Ford initially noted in May of 2023. A resolution was to be available in Oct, or 4th quarter of 2023. That did not happen. I received another recall notice from Ford saying the recall would be resolved in the first quarter of 2024. While completing my taxes on April 15, I remembered this and also that no action or repair has been detailed or explained. Thought I would fire off a complaint to NHTSA because of the lack of action on this recall. Please advise what, if anything, is happening to resolve this issue.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA