This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle enters "Deep Sleep" mode NEARY EVERY DAY and all 12 volt systems such as lighting are not useable. Vehicle will NOT START sometimes when Deep Sleep mode occurs. No matter how much we charge the 12v battery, this deep sleep issue will return within 1 day. Dealer has not fixed this issue after "supposedly" checking it out on a few visits to Livermore Ford Dealership. It has now been over 2 1/2 years of this problem with no fix.
vehicle suddenly lost power while travelling at freeway speeds, and decelerated to 35 mph with no speed control. All electrical systems showed warning lights, and I was suddenly driving 30 mph under traffic speeds at a freeway interchange with no escape lanes or emergency lanes for half a mile. I am a paramedic with extensive EVOC training, and I can say with my extensive experience that this was a near-fatal situation, only avoided by the attentive drivers around me, and I almost created chain collisions attempting to maneuver to the side until there was a breakdown lane accessible. Vehicle had all electrical systems in warning, and vehicle automatically set the parking break before I put it in park. I attempted to restart the vehicle several times with no success. The vehicle entered a battery mode which did not allow use of the accelerator pedal, and automatically drove the care at 30-35 mph with only breaking control to control speed. I was able to limp the vehicle off the freeway in the breakdown lane, and move it to a safe location. This event was an extreme hazard to myself and all around me, and I compliment the semi driver behind me on his quick response to the sudden deceleration of my vehicle. Note I own 2 of these vehicles, a 2022 and a 2023, and both have experienced this issue.
The contact owns a 2022 Ford Maverick. The contact stated that the vehicle was taken to the dealer to be repaired under an unknown recall and the powertrain control module software update, and the key fob failed to communicate with the vehicle and the vehicle failed to start. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to the recall repair under NHTSA Campaign Number: 24V590000 (Electrical System, Power Train). The VIN was included, and the vehicle had been repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Front passenger seat, seat heating element malfunctioned - created a small fire and smoke produced. Dealership diagnosed as 'a couple of hot spots that burned through the cover.' It is available for inspection. Fire hazard caused burn on passenger, smoke inhalation. Smoke/fire started while driving at 55mph, resulted in sudden breaking and pulling off the road. Yes, the dealer found hot spots that caused the burning - but take no responsibility for the issue as that car has 56000 miles. No, it has only been inspected by Ford dealership. No warning lamps, no symptoms until physical burning sensation prior to the smoke/fire.
My vehicle completely shutdown while we were driving on interstate 15 doing 77 mph. When everything shut off we had no brakes and no way to put the hazards on. It-??s literally died while we were driving 77 mph.
- Carlsbad, CA, USA
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Vehicle has had a Powertrain failure three times in a month. This causes the vehicle to look up and lose power. Dealers can not figure it out and Ford has not provided any solutions. Been without vehicle for 6 weeks at this point. Malfunction causes all systems to fault and vehicle seizes up making it undriveable.
I have a 22 hybrid maverick with ~ 27,000. I was driving back home from out of town and I had already driven for a good two and a half hours. I was passing an 18 wheeler when suddenly my whole truck turned off. The dash, infotainment screen all black. I tried to turn on the hazards but nothing came on. The steering wheel was stiff and I was pressing the brakes as hard as I could but we were barely slowing down. I coasted across the right lane and into the shoulder/grass and finally came to a stop. I turned the truck off and on and a whole bunch of warnings and lights popped up. I turned it off again and when I turned it back on it was like everything was back to normal. I drove the rest of the way home ~ 50 mph. The truck felt awkward when switching from gas to electric and shook a bit when coming to stops. I will be calling the service dept tomorrow.
I was driving on the freeway driving eastbound on 152 and I switch to the fast lane to pass a vehicle and the throttle stopped working, the truck lost speed and the truck turned off, a message popped on the screen saying that I needed to put it in park. I put it in park put the hazards on and attempt to restart it and it would crank but wouldn-??t start. I did this until the allowed amount of times reached its limit. I attempted to put the gear in neutral but the knob was stuck. The truck was at a slight angle as I was going uphill and couldn-??t get it to move. I find the release lever to make it neutral and it didn-??t work but now that lever got stuck all this is going on while the traffic is at is heaviest. The truck stalled until 2 hrs later when a tow truck came to pick it up. I got dropped off at a safe location and the truck turned on and would shift into gear but it sounded bad. Info screen says something about not being able to park and the key is stuck on the truck still.
Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.
I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.
-??My saga continues driving my Maverick hybrid to NY to visit my mom for Mother-??s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. -??[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present, Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn-??t wait and had to return to MD for work on 5/14. -??[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. -??[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? -??[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message The above warning lights appeared out of no wear when pulling up to a stop light.. The parking break was automatically engaged and the above warning lights appeared. When I tried to accelerate to make a turn, the truck would not accelerate with me using the accelerator, but it started accelerating on its own. I had to keep riding the brake because it keep accelerating on its own until I was able to get it to a parking lot.
3/28/24 My 2022 Ford Maverick Hybrid-??s engine shut down and lost acceleration driving 70-80 miles an hour on a highway going through hills after 100 miles. Vehicle displayed a bunch of dashboard alerts as it soon lost all acceleration and would only drive slowly in Electric mode. I pulled over and tried again, but it was stuck in electric mode with barely any acceleration and displayed Check engine, service vehicle, bring to the dealer, etc., and a few other alerts. I shut off the engine and tried it again 5 min later, and it was still in electric mode. I shut it off again and waited around 15 minutes while trying to get roadside service using my Ford App, which showed local dealers but I could not find any towing service. Then, after the truck cooled down, ~15 minutes, it started up fine, and I could drive it. The engine shut down again after about another hour, displaying the same dashboard alerts as seen earlier. I pulled way over, shut everything down, and waited 10-15 min or so, and it started and ran fine to get me home in 30 min or so. I brought it to the Ford dealer the next day, 3/29/24, it took them 8 business days, and they said it was fixed on 4/9/24; they replaced the Battery/ Smart junction box.
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others-?? safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift-?"the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
A D V E R T I S E M E N T S
- Livermore, CA, USA