This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
I was driving in town going about 20 MPH when I approached and intersection and stepped on the brakes. The brakes locked up, multiple warning lights, messages, audible alarms went off. I though the truck died and I put it in park and turned off the key. Then I turned the key back on, all the lights and warnings came back on, but it also said ready to drive. I was not able to accelerate using the gas pedal, truck was moving slowly on its own, it gained some speed but only ran on the electric motor. No gas engine. I got 3 blocks to my destination very slowly and shut the truck off. I had to go inside to do some work and when I came back about an hour later I turned the truck on and all the alerts were gone except the check engine light. It did run normal then. After calling the dealership they said to bring it in so they could look at it. I left it there and they called later saying they had pulled multiple error codes, did not tell me what they were, they cleared all the codes and drove it and said it did not act up for them and said I could come pick it up. I do not want to drive it because I feel like this could happen again at any time and if I were driving at a higher speed or on a interstate and this happened who knows who could have been hurt. This Maverick is my daily driver for work ect. but I will not drive it unless I absolutely have to right now. I got no answers from the dealership. Before this, no warning lights had been on.
The contact owns a 2022 Ford Maverick. The contact stated while driving approximately 45 MPH, his girlfriend who was occupying the front passenger's side seat, informed him that there was an abnormal odor inside the vehicle. Additionally, the contact sustained severe headaches while driving. The contact drove to the hospital, where he was informed that there was an elevated level of carbon monoxide in his blood, and he had sustained carbon monoxide poisoning after two hours of exposure. The contact also stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was determined that the heater exchange needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 70-75 MPH with the Adaptive Cruise Control engaged, a message indicating that the gear was changed forcibly was displayed, and the Eco mode was disengaged, and the engine stalled. The contact was able to pull to the side of the road. The messages "Service Advancetrac", "Service Engine Soon" "Pre-collision Assist Not Available" and "Hill Assist Not Available" were displayed on the instrument panel. Additionally, the messages "Power Train System Fault" and "Collision Assist Unavailable" were displayed on the mobile app. The traction control warning light was illuminated. The contact was able to restart the vehicle after several attempts and a Police Officer assisted the contact in driving to the other side of the road. The contact was able to continue driving at 45 MPH. The vehicle was taken to the dealer, where the failure could not duplicated because the check engine warning light was not illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.
Driving at 65mph and the vehicle began to lose power. Messages displayed on instrument cluster "Service engine soon" "Pre-Collision Asist not available" "Power train malfunction/reduced power" vehicle started losing power and was unable to maintain speed. Check engine light appeared as this was occurring. This occurred in traffic and other drivers did not expect this. I was able to pull over to the side of the road and shut the vehicle down. Once I started the truck again the check engine light remained on but I was able to accelerate back to 60mph.
- Surf City, NC, USA
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Driving around 20 mph, when the car lost power /almost felt like it was stalled. Check engine light came on (yellow wrench icon) and pop up message "service soon". Had to stop vehicle and restart several times to get car going again. Ford Pass app shows a code for Power Malfunction / Reduced Power (see image from phone app). Technician at dealership pulled up error codes from the past few weeks (see images).
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
I was driving [XXX] on [XXX] around [XXX] yesterday morning north. Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around.5 miles later. I shut the car off and restarted it. Same problems. I noticed I was.25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Took my maverick for the system softward update and when I drove it after the update my truck suddenly had a loss of total power while driving on the freeway at 70mph. The dashboard cluster had all the lights come on check engine, abs ect light up and I had limit power 5mph enough to get my to the side of the freeway and all of a sudden the brake engaged and the truck jolted to a stop. I took the truck back to the dealer and they uploaded the system update again and released the truck back to me and a couple of days later the same thing happened.
Was driving on the freeway and a ton of warnings suddenly appeared on the dash. Pre-collision assist not available, stop driving now, service engine soon, powertrain malfunction, etc. The truck would not accelerate when the gas pedal was pressed and slowly slowed down. The truck would auto-accelerate (without gas pedal input) to about 20 mph unless the brake was applied (limp-mode). I pulled over, disconnected the 12V battery and reconnected which seemed to fix the problem. The dealership could not figure out the issue. I believe that the 12V battery was somehow drained to a point where it fed a low-voltage to suite of safety sensors which all went haywire.
Driving at highway speeds, the vehicle started de-accelerating with a message on the dash saying to slow down to shift in selected gear. The vehicle did not respond to any accelerating to avoid traffic to get to the side of the road and only deaccelerated. The "D" indicator in the PRNDL was flashing as i pulled off to the side of the road. Once stopped, error messages appeared on the dash; "Hill Start Assist Not Available, " "Service AdvanceTrac, " "Pre-Colision Assist Not Available, " and "Service Vehicle Soon." After waiting 5-7 minutes with the vehicle turned off, The vehicle was again drivable with the CEL illuminated. This issue generated two codes: U1011 - The automobile fault code U1011 indicates a problem with the Controller Area Network (CAN) communication harness, a faulty Engine Control Module (ECM), or a poor harness ground connection. The most common symptom is the Engine Light ON or Service Engine Soon Warning Light. U1028 - The automobile fault code U1028 indicates a communication issue between the vehicle-??s modules. This is often accompanied by the engine light turning on. The cause of this fault code could be a faulty module, an open or shorted module harness, or a poor electrical connection in the module circuit.
I brought my 2022 Ford Maverick hybrid to Franklin Ford dealership on 10/2/23 for repair with battery issues I was having previously. At random times the car would not turn on from start despite the battery testing at full power. Franklin Ford installed software updates they said resolved the power issue and I drove off the lot with the car on 10/7. 15 minutes later I was driving on the highway at 70 mph and the entire dash panel lost power. I tried to accelerate and the engine had no power as well. Fortunately I was safely able to move to the break down lane and coast into a highway exit. Since the car had no power I removed the key and tried restarting which worked successfully. My engine light was on and I received about 10 engine and powertrain warnings in my Ford mobile app. This was a major and life-threatening malfunction that the dealership had no explanation for and neither did my case worker at Ford Customer Service. I had owned the car for less than 12 months at the time and it was extremely concerning knowing that the car could now shut off at a moments notice while driving. I returned the vehicle to the same Franklin Ford dealership where it received the software update that seemed to put the vehicle into failure. Their solution was to reroute the wiring harness through the engine since it was previously exposed to the wheel well and had corroded the external layer of the harness. I'm submitting this report because I have seen dozens of similar cases with the same year and model as me. As a first time customer of Ford this has been a nightmare experience.
Engine failed while driving on highway. No noises, just check engine and multiple other warnings on instrument panel turned on. The vehicle lost power but would still drive at about 25 mph. I was able to stop the car in a safe place and after turning it off for 10 minutes it started up again like normal.
Freeway driving - normal conditions. Vehicle suddenly loses most power and all the warning lights appear. After powering off for a couple minutes then it will act normal with check engine light on. This happens multiple times in a couple hundred mile drive.
One week after having recall [XXX] completed on [XXX] driving on [XXX] at about 70 miles per hour my truck slowed down to 10 miles an hour with my dashboard lighting up with a slew of warning lights blinking like crazy. I was able to get to the side of the road before it conked out all the way. Luckily my wife and did not get rammed into. Service engine now, powertrain failure, will not go into gear at this speed, collision assist warning lights all came on and were blinking. This was [XXX]. Luckily somehow I got the computer rebooted and drove home very carefully. I took it to dealer the following Monday, they had it for 2 days but warning lights were not on so they gave it back to me with nothing rectified. One week later this happened again on [XXX] a smaller highway, same warning lights but at a slower speed. Once again I got the computer to reboot but had to hold my foot on the brake because vehicle wanted to take off and the speed limit was 35. I took it into the same dealer the next day [XXX] and it has been their since. Today is March 29. The dealer finally was able to get Ford to admit this recall screwed up some software and they have no fix yet. No one should go ahead and get this recall done because someone is going to get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle had a sudden loss of power at ~40mph and began rapidly decelerating. Had there been a car behind me, the sudden deceleration could have caused a collision. Warning lamps and messages displayed on the instrument cluster instantly. I pulled the OBD codes and received U1011 and U1028 as active codes. These codes indicate a PCM software issue. It is important to note that this issue occurred after a PCM software update was performed as part of a recall. I power cycled the vehicle, cleared the DTC codes, and after multiple attempts, the vehicle worked normally again and I was able to drive it home. I have been unable to recreate the problem after clearing the codes. Prior to this incident, I have not had any problems from the vehicle. I suspect the the PCM software recall is what caused the problem.
Yes, I was driving around 75 mph [XXX] in Thousand Oaks, Ca and I lost power to the engine. No acceleration from the gas pedal. Was able to turn hazards on and make it off freeway. This issue now has happened over 5 times at all speeds. Truck is currently with Ford. Also this issue never happened until Ford fixed the CV axles that went bad. First time it lost power was the night I picked up from dealership from them fixing cv axles. They also did some recall updates with codes. I can say this is a very dangerous situation when losing power driving on a California freeway. Not having my truck is also causing me many issues with work and clients. The truck is my lifeline. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford Maverick. The vehicle was taken to the local dealer for recall repairs, of which three were completed. While driving 70 MPH on a five-lane interstate, the navigation screen began to ding, and alerts and messages were displayed. The service track was offline, the incline assist was offline, and the vehicle failed to accelerate above 20 MPH and went into LIMP Mode. The driver pulled over to the side of the road. The contact reset the battery and continued to drive. The service light was illuminated. The vehicle was taken back to the local dealer, who stated that the failure was not related to the recalls that were completed. The vehicle was not diagnosed or repaired. After approximately four days of driving at unknown speeds, the failure recurred. The vehicle was taken to another local dealer, Wyatt Johnson Ford (646 Thompson Ln., Nashville, TN 37204), who stated there were no codes and was unable to determine the cause of the failure. The dealer's recommendation was to download and update the software and test drive the vehicle. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 29,781.
The dealer said a hybrid part that transfers power failed. I was starting from a stoplight at a busy intersection and lost power and a warning popped up saying to turn my engine off immediately, luckily I was able to coast into a gas station. If I was on the highway it could have been catastrophic.
A D V E R T I S E M E N T S
- Countryside, IL, USA