This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took my maverick for the system softward update and when I drove it after the update my truck suddenly had a loss of total power while driving on the freeway at 70mph. The dashboard cluster had all the lights come on check engine, abs ect light up and I had limit power 5mph enough to get my to the side of the freeway and all of a sudden the brake engaged and the truck jolted to a stop. I took the truck back to the dealer and they uploaded the system update again and released the truck back to me and a couple of days later the same thing happened.
Was driving on the freeway and a ton of warnings suddenly appeared on the dash. Pre-collision assist not available, stop driving now, service engine soon, powertrain malfunction, etc. The truck would not accelerate when the gas pedal was pressed and slowly slowed down. The truck would auto-accelerate (without gas pedal input) to about 20 mph unless the brake was applied (limp-mode). I pulled over, disconnected the 12V battery and reconnected which seemed to fix the problem. The dealership could not figure out the issue. I believe that the 12V battery was somehow drained to a point where it fed a low-voltage to suite of safety sensors which all went haywire.
Driving at highway speeds, the vehicle started de-accelerating with a message on the dash saying to slow down to shift in selected gear. The vehicle did not respond to any accelerating to avoid traffic to get to the side of the road and only deaccelerated. The "D" indicator in the PRNDL was flashing as i pulled off to the side of the road. Once stopped, error messages appeared on the dash; "Hill Start Assist Not Available, " "Service AdvanceTrac, " "Pre-Colision Assist Not Available, " and "Service Vehicle Soon." After waiting 5-7 minutes with the vehicle turned off, The vehicle was again drivable with the CEL illuminated. This issue generated two codes: U1011 - The automobile fault code U1011 indicates a problem with the Controller Area Network (CAN) communication harness, a faulty Engine Control Module (ECM), or a poor harness ground connection. The most common symptom is the Engine Light ON or Service Engine Soon Warning Light. U1028 - The automobile fault code U1028 indicates a communication issue between the vehicle-??s modules. This is often accompanied by the engine light turning on. The cause of this fault code could be a faulty module, an open or shorted module harness, or a poor electrical connection in the module circuit.
I brought my 2022 Ford Maverick hybrid to Franklin Ford dealership on 10/2/23 for repair with battery issues I was having previously. At random times the car would not turn on from start despite the battery testing at full power. Franklin Ford installed software updates they said resolved the power issue and I drove off the lot with the car on 10/7. 15 minutes later I was driving on the highway at 70 mph and the entire dash panel lost power. I tried to accelerate and the engine had no power as well. Fortunately I was safely able to move to the break down lane and coast into a highway exit. Since the car had no power I removed the key and tried restarting which worked successfully. My engine light was on and I received about 10 engine and powertrain warnings in my Ford mobile app. This was a major and life-threatening malfunction that the dealership had no explanation for and neither did my case worker at Ford Customer Service. I had owned the car for less than 12 months at the time and it was extremely concerning knowing that the car could now shut off at a moments notice while driving. I returned the vehicle to the same Franklin Ford dealership where it received the software update that seemed to put the vehicle into failure. Their solution was to reroute the wiring harness through the engine since it was previously exposed to the wheel well and had corroded the external layer of the harness. I'm submitting this report because I have seen dozens of similar cases with the same year and model as me. As a first time customer of Ford this has been a nightmare experience.
Engine failed while driving on highway. No noises, just check engine and multiple other warnings on instrument panel turned on. The vehicle lost power but would still drive at about 25 mph. I was able to stop the car in a safe place and after turning it off for 10 minutes it started up again like normal.
- Austin, TX, USA
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Car stopped moving although still on, then had many flashing warnings. the "D" on the drive knob was flashing. Turned the car off and on a few times and eventually gor it moving then it tried to engage in its own determined speed! I only had a mile to get home so made it home with out it stopping again. The errors codes ( Vehicle alert) showing on my "Ford" app are: 1.precollison assist not available 2.Powertrain malfunction/reduded power 3.service engine soon(the engine has detected a fault) there were others while this was first happening but i was overwhelmed with fear and don't remember The car is at the local Ford Dealer and they have yet to find the problem I see on some online sites others having this same issue - it appears that it after a recall which i have had a few fixed This is so terrifying and if I had been going 75 on the frwy I was headed to it could have been deadly...
Driving around 40 mph and suddenly my dash lights up light a Christmas tree. Car enters limp mode and slows down on its own. Notified via ford app of power train failure, pre collision and service engine (although my car was serviced a couple of weeks prior). Dropped my vehicle off at the dealership and they decided to hang onto it as they have no solution and are waiting for engineering to provide one.
Freeway driving - normal conditions. Vehicle suddenly loses most power and all the warning lights appear. After powering off for a couple minutes then it will act normal with check engine light on. This happens multiple times in a couple hundred mile drive.
4 days after getting my truck back from work to complete recalls and the 1st incident of the truck going into limp mode, it happened again. Had to call a tow truck and tow to the dealership.
I had my truck in for recall fixes. Since then it has intermittently gone into limp mode twice. No warning or notice. The first time it happened I was merging onto the freeway. This could have been a serious accident as I lost power and cars were flying around me at 60mph. I was left stranded twice while waiting for the tow truck and Lyft to pick me up. The dealership does not offer loner cars while yours is being fixed. So far the truck has been in the shop for this issue 18 accumulative days.
This weekend I drove from home, Centerville, to Virginia and 3 TIMES the engine would shutoff or disengage the drivetrain. And I received this message: "Gear Selected will Engage at Low Speed". It happened on the highway at highway speeds. Each time I was going uphill. When it happened the first time, the check engine light came on and remained on for the duration of the trip to Virginia. Secondly, each of these times the gear shifter would start blinking and remain locked until stopping and shutting off. It seemed like the engine turned off as I could not hear it rev. Steering and braking worked like normal. Third, and this happened each time, as I was braking and stopping the truck would abruptly put itself into park just a half second before I came to a complete stop. upon restarting, the truck it put itself into grade assist mode, both against my wishes or the actual need for it. It took 2 to 4 tries for this to go away so I could drive like normal. The next morning I went for a short drive to get breakfast. Upon restarting, the engine light went back to normal and relit while driving. It has not come back on while driving since. Later, I went for a slightly longer drive and upon braking and coming to a complete stop for a stop light, the truck felt like I was driving over railroad tracks. This happened just that once. I ended up driving home through the rural but empty highways of West Virginia and through all that the above issues never returned. ~18K miles ~No idea if this relates, but this happened about 2 weeks after software reprogramming to address 2 recalls. ~Also unlikely to be related, but alert chimes would go off when opening the not-running truck. This happened for a couple of weeks, later sounding faster in timing, then another version of the chime. I always drive with a seatbelt on but it sounded like the chime from starting the truck without the belts on. There were no dash lights to indicate anything. And then that went away.
One week after having recall [XXX] completed on [XXX] driving on [XXX] at about 70 miles per hour my truck slowed down to 10 miles an hour with my dashboard lighting up with a slew of warning lights blinking like crazy. I was able to get to the side of the road before it conked out all the way. Luckily my wife and did not get rammed into. Service engine now, powertrain failure, will not go into gear at this speed, collision assist warning lights all came on and were blinking. This was [XXX]. Luckily somehow I got the computer rebooted and drove home very carefully. I took it to dealer the following Monday, they had it for 2 days but warning lights were not on so they gave it back to me with nothing rectified. One week later this happened again on [XXX] a smaller highway, same warning lights but at a slower speed. Once again I got the computer to reboot but had to hold my foot on the brake because vehicle wanted to take off and the speed limit was 35. I took it into the same dealer the next day [XXX] and it has been their since. Today is March 29. The dealer finally was able to get Ford to admit this recall screwed up some software and they have no fix yet. No one should go ahead and get this recall done because someone is going to get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 Maverick shuts down without warning. Driving at highway speeds, 65mph, the car simply loses all power. This started happening after factory recall work was completed on 3-11-24. I have stranded 7 times on the shoulder.
After driving about 500 ft, check engine light appeared, propulsion stopped immediately and I was only able to pull off road with momentum. Fortunately, I was at a driveway. Otherwise, I would have been required to park in the road (due to steep shoulders) on a two lane road. If I had been followed closely by a heavy vehicle, it probably would have rear-ended me since the propulsion quit so abruptly. After I turned truck off and restarted, it had enough propulsion to return 500 ft home at about 10 mph. -Vehicle is available for inspection upon request. No inspections performed other than dealer for repair/reset. -Dealer reset was done and no further problems noted. No replacement parts needed. Dealer said they had one other Maverick with this problem.
Vehicle suddenly stopped accelerating while l was driving at 70 mph on a freeway and would not accelerate beyond 35 mph. Multiple warnings started flashing on dashboard - Powertrain malfunction / Reduced Power, Service engine soon, Pre-collision assist not available. I stopped on the shoulder, switched off engine, waited for 5 minutes and restarted engine then all warnings were gone and l was able to drive fine. But this was very scary experience as it was very dangerous to suddenly slow down from 70 mph to 35 mph in middle of fast traffic, l was lucky that there was no accident. Just few days before this incident, l had got few recalls repaired at Ford dealership that included updates to Power Control Module software.
Powertrain malfunction/reduced power, pre-collision assist not available, service engine soon warning, truck went into limp mode and was a hazard by reducing power and speed which cause a tariff hazard
Vehicle lost all power while driving on the freeway. Had to pull over, find a safe place to park and while doing that, the engine sounded like a diesel engine.
While driving, the car severely jerked and all the lights on the dash lit up. I received the errors -??Powertrain failure-??, -??vehicle in low gear mode-??, -??pre collision assist not available-?? and -??service engine soon-??. I quickly lost all power and was completely unable to accelerate. I happened to be going down hill so I coasted to a clear area where I could safely stop. After coming to a stop the car could not move forward and needed to be towed. I have not received any errors prior to this. However, I did recently complete a recall that involved a powertrain software update.
While traveling on the highway at approximately 75mph the instrument cluster began to flash warnings, (Selected gear will be changed to when speed slows down, precollision assist not available, service engine soon) the accelerator pedal was unresponsive, and the vehicle began to slow. I parked the vehicle, shut the engine off, and restarted. upon restarting the vehicle would only move at approximately 10mph, the accelerator pedal was still unresponsive. I then parked the vehicle and called for a tow truck to take the vehicle to the dealership.
Vehicle had a sudden loss of power at ~40mph and began rapidly decelerating. Had there been a car behind me, the sudden deceleration could have caused a collision. Warning lamps and messages displayed on the instrument cluster instantly. I pulled the OBD codes and received U1011 and U1028 as active codes. These codes indicate a PCM software issue. It is important to note that this issue occurred after a PCM software update was performed as part of a recall. I power cycled the vehicle, cleared the DTC codes, and after multiple attempts, the vehicle worked normally again and I was able to drive it home. I have been unable to recreate the problem after clearing the codes. Prior to this incident, I have not had any problems from the vehicle. I suspect the the PCM software recall is what caused the problem.
A D V E R T I S E M E N T S
- Oxnard, CA, USA