This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was cruising along a major urban highway @ 50mph when I suddenly lost the ability to accelerate. Car lost speed and went to 45 then down to 40 and I was unable to accelerate. Luckily traffic was light and I was able to cross the two lanes over to the right and exit the main road and limped along to a stop in a safe area. Dealership had to replace the throttle body and motor. Was not covered by Ford's csp 13N03 which had been issued for a similar problem. Was told the program did not apply to the hybrid model, and yet it was the same problem described in the NHTSA action number PE 13003!
When driving on the highway at approximately 70 mph, the wrench indicator light ("limp home" mode) suddenly started flashing, and the gas pedal abruptly became unresponsivethe vehicle would no longer accelerate and could only coast. The abruptly decelerating vehicle was maneuvered across multiple lanes of traffic to the shoulder and turned off. Upon restarting the vehicle after a minute, it was able to resume normal operation for about 15 minutes, when the problem reoccurred, and the same steps were taken. It occurred again 90 minutes later. Symptoms correspond to other accounts of electronic throttle body issues, but Ford says that the vehicle is not covered under any recalls, extended warranties, or customer safety programs.
While driving at speed car suddenly slows with a jerk. A wrench light comes on the dash. Throttle control/powertrain malfunction light and engine light illuminates. Car goes into "limp mode". can't go over low speeds. Car is unsafe to drive.
The contact owns a 2010 Ford Fusion hybrid. While driving at 65 mph, the vehicle stalled without warning. The contact merged to the side of the road and was able to restart the vehicle. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The throttle body was repaired, which remedied the failure. The manufacturer was made aware of the issue. The failure mileage was 104,000.
First time, check engine light came on when driving on highway but no apparent impact to car's functioning. Took it to the dealer. They said that the surge valve needed to be replaced at a cost of $500 "to start with", but they didn't seem very sure about it so I chose not to proceed. The check engine light had gone back off and the car was driving fine. About two weeks later on a Saturday I was driving on the highway again, at about 65 mph, when the car seemed to lose acceleration. Standing on gas pedal produced no result. Exited and was able to drive on battery power to pull over. After waiting for about 30 minutes, tried again. Check engine light was back off and car drove normally back home. Took to my regular mechanic first thing that Monday. They found oil in the intake manifold and questioned whether I had taken the car anywhere unusual for servicing, which I had not, unless you count the dealer. Did repairs at a cost of $2000. One week later, exact same thing. Car is back in shop, awaiting results.
- Austin, TX, USA
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My hybrid experienced loss of power on 2 occasions.1st was at approximately 33,000 mi on Sep 6, 2014. Driving 35mph on a parkway wrenches appeared on the dashboard display & then sudden & immediate loss of power followed.no response to full accelerator push. Motor power shut down & only electric power allowed us to limp off the road, headed uphill at max speed of 10 mph. Vehicle taken to dealer who could not replicate the conditions or "get it to act up" in the week+ a half the car was there.odometer reading shows 700 mi put on presumably in effort to make diagnosis.their suggestion was to pick up the vehicle since no diagnosis could be made, despite our protest that the car was unsafe to drive.called Ford cust.relationship ctr 800# on sep15 to seek assistance.case was opened but no action taken.they concurred with dealer that no repairs were to be made without diagnosis.again, we voiced concern that the car was unsafe.dealer suspected throttle body issue but without diagnosis insist that repairs would be at our cost $400-$500. 2nd occurrence was Oct 2 2014.while driving in traffic experienced immed & sudden loss of power, no response to acceleration attempts, electric powered limp off uphill road at max speed of 10 mph.was advised by dealer not to attempt starting the car once it died in effort to maintain error report in system. We adhered to this advice and had vehicle towed to dealer a 2nd time without starting it. Dealer was at the ready with the phrase "throttle body" and asked if we had received any letters in regards to such.vehicle was diagnosed as having carbon buildup that caused throttle body to short out. Repairs made at our expense $709.numerous complaints are documented on the NHTSA website of throttle body issues! hybrid owners have reported as well. Owners who have had to pay for repairs of defective parts out of their own pocket deserve compensation by Ford.
Ford hybrid would not accelerate. It did not go above 30 mph in heavy traffic. I was lucky a Ford dealer was nearby. It was dangerous crossing a major intersection. Service department said it was the electronic throttle body. NHTSA is aware of this problem but allowed Ford to limit their recall to a limited customer satisfaction program. The problem may not present itself for many miles. My car is beyond warranty and I called Ford. They said I was not covered in their limited program because my car was made at a plant where they claim no problems exist. I asked if the part was made at the plant. Ford cs declined to assist me. I was responsible for the cost of repair. The money is not important. My wife was driving and she was put in a precarious position on the highway. This seems to be the response of automakers. I suffered through the 2007 Toyota Camry lies and bought this Ford. In the minds of automakers, I suppose they would say it is just my bad luck. Toyota lied, Ford evaded their responsibility.
Intermittently lose response from throttle. Happens on start up as well as while driving. Car will not go over 45 mph. You have to pull over shut off the car for 5 seconds turn it back on and it will work until it happens again. May go days between incident but has happened 5 times in one day. I would not feel safe with the family in the car. The wrench does come one right before this happens. Dealership confirmed bad throttle body. Will not cover the cost of repair. Currently disputing with Ford.
Engine cut off and the car entered in to safe mode (battery only drive system). Took it to dealership and they said the throttle body needs replacing. It seems to be a common defect. So much so that Ford issued a selective recall, but mine isn't included for some reason. Dealer claims they have replaced a lot of them.
I was driving at about 30 mph when a yellow wrench light icon came on. The car stopped accelerating, and it seemed like only the electrical power from the battery was keeping it going. I had just exited a busy freeway where people were going 65 mph and higher, and if I had not just happened to exit I fear I would have had an accident.
The contact owns a 2010 Ford Fusion hybrid. The contact stated that while driving 70 mph, the vehicle stalled and an unknown warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The failure mileage was 62,000.
The contact owns a 2010 Ford Fusion hybrid. The contact stated while driving 55 mph, the vehicle suddendly deceleratted.the contact mentioned that the throttle and check engine warning indicator illuminated. The problem was intermittent and the dealer could not duplicate the problem the first time the vehicle was inspected. The vehicle was taken back to the dealer. The technician diagnosed that the throttle was defective and needed to be replaced.the vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 94,300.
The contact owns a 2010 Ford Fusion hybrid. The contact stated while driving approximately 60 mph, there was a sudden loss on engine power as the electronic throttle control warning lamp illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was approximately 62,000.
While on the highway driving at 60 mph the car would not accelerate and started loosing speed, till it got to 40 mph. The wrench light came on. I had to pull onto the side of the highway, turn off the engine and restart. I was able to drive home well. The next day it happened twice again. I took it to the dealer and they fixed the throttle body and motor assy. I am not happy they charged me for fixing this issue which is their fault. They had performed a full inspection 15 days earlier and the car was fine according to them. Now I see there are a lot of complaints like mine. Thank goodness there was no accident involved.
Monday, Jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon Ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek Ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to us fri, Jan 31st 130 miles driven in 2nd lane (one from carpool lane) at 65 mph accel lightly suddenly, car's gas gave out, like before the road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off) tried to hit brakes, but pedal sank to floor no response regardless of pressure. Kept pressure but car did not slow began to drift passenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turn emergency brake to slow (not stop) steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mph tightened emergency brake and continued to pull on the wheel slid along median as car screeched car finally stopped on the left side of freeway gear selector locked in drive turned off the engine while the selector was still in park. Responding chp officer K. alleman asked us to drive car to the other side of the freeway could not start car. Turned key 3 times but car refused to respond. Getting very hot in the car, just like mon, prob 95 -100 ambient temp again when ext. Temp. 58 finally able to select neutral and release parking brake. Car did not start pax&I had to pull hard to get wheel to turn at all incident report #[xxx] officer confirmed brakes, steering, and power were all gone. Details in rept. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car wrench light cam on upon starting the car. The electric hybrid system took off on its own and cruised at 30mph without any pressure on the accelerator. Very dangerous that the car will accelerate without touching the gas pedal. I cruised down a vacant stretch of road for 5 minutes at 30mph without touching the gas pedal. The hybrid system kicked in and has a mind of it's own. Very creepy. I will see if it is the throttle body but mine is a hybrid and it may be a little different this should be addressed by Ford asap.
Vehicle suddenly lost power and was unresponsive. Dashboard indicated "double wrench" warning. Upon coasting to the side of the road, vehicle was able to be reactivated and drove normally from this point.
While driving along the highway vehicle lost all gas power and began to slow down unresponsive to operation of the gas pedal. Have read diagnostic code which indicates a failed throttle body.
When driving on the highway at 65 miles an hour, a wrench light went on in the car and within seconds the car lost power and I was only able to go 20-30 miles per hour. Got off the highway, pulled over at a gas station and turned the car off. After about 15 minutes I turned the car back on (thinking it might have been an issue with my hybrid battery), the car seemed to working okay but just to be safe I drove the car 10 miles to the local Ford dealer. The service advisor took a quick look at it and agreed that it was the battery (said it had probably gotten too hot) and told me the car was okay to drive. Went to grab lunch and then 45 minutes later got back on the highway and as soon as the car got to about 60 miles, the same thing happened. So again I got off the highway and going about 10 miles per hour went to another Ford dealer to have them look at it. They determined it was a failed throttle body and replaced it the next day.
Car performing normally then wrench symbol comes on dash and car accelerator would not respond. Limped car over to Ford dealer on the hybrid battery. Dealer who did not have staff enough too look at it for 2 days. Towed over to dealer near me. Heard today it is a bad throttle body and associated electronics and going to cost $600-$700 to replace. Looking a the internet it sure seems a lot of owners are having the same issue. There is actually a video now on U-tube on how to replace yourself there are so many of these throttle body's failing.
A D V E R T I S E M E N T S
- Sarasota, FL, USA