This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The shift linkage bushing in my 2016 Ford Fusion failed leaving me in the middle of traffic without gears and unable to move the car out of the way. I was in traffic and tried to change lanes when the gears locked and I couldn't move anymore.
My 2016 Ford Fusion SE has 14,499 miles and dies at red lights, idles rough when ac in on and has died while driving 30 mph. Not safe for me or my passengers when I don't know when or if it is going to die. I have read 13 other complaints with the same issue for this same type of vehicle. A recall needs to be done before someone gets in a bad wreck when it dies.
I have a had to replace the passenger side front door latch and the drivers side rear door latch in the last 15 months. The vehicle was stationary on both occasions. I open both doors to place something in my vehicle and when I attempted to close the doors they did not latch. They would bang against the latch bar and stay open. Both repairs have cost me in excess of $300 usd each and the cost of a rental car both times.
1st problem on highway going 55 mph air vacuum pack went out on brakes problem was fixed only to occur 3 days later, this time at a stop light and blew a coupling on the same part. After that is fixed same week 2nd problem service engine soon light comes on day later car looses speed bogs down and shuts off. Mechanic reset the ses light to tell me the eco boost sport pack is going out. My car only has 63K miles on it.
- Russellville, KY, USA
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My car has been stolen or picked up by a truck last seen was on the 17th of June,2020.went to the police and saw the car was picked up by a truck. Since I bought the vehicle have received couples of calls from you about my car payment which I always pay on time to the bank. If you have come for the car please let me know.
While at a stop light check engine light came on and the car turned off. Was able to get it started and took it to the service center next day. They are still checking the car but so far they have found the coolant is leaking all over the engine and we will most likely have to replace the entire engine. After doing some research it looks to be a common occurrence that is not getting a recall for, even though it has been a ongoing issue. We just bought this vehicle used with 90,000 miles two months ago.
So I bought a 2016 Ford Fusion SE and about two weeks later after just booking a hotel room went to move my Fusion to a closer parking spot and as soon as I started it the left side of the screen above steering wheel showed a box that read " steering assist fault service required". and there was no power steering at all. It also reads service advance track, and uphill parking assist unavailable.
As I was driving my back right passenger door kept saying it was open.so as I came to a stop I check it out. It seemed closed so I continued to drive. Then it notified me again but this time the door opened. So I had to pull over and close it, but the door did not close. I attempted to try several ways but did not work. I am thank full I didn't have my dogs in the car at the time. Its a huge safety flaw. The car wont let me lock it since the door wont close, and the car is parked on the street. I don't have a private garage. Highly upset at the flaw. Hopefully it wont cost a fortune since Ford will probably say it's not covered.
At random times when the car is departing on city streets or highway, the car would stop shifting out of second gear. I would manually shift it to neutral then back to drive and it would drive normal through the first gear then shift to second gear and stay in second gear until I stop and repeat the process, first gear then second gear then stuck and repeat. No one has been able to find out what's wrong with my car's drivetrain system. Multiple certified mechanics have informed me to contact Ford for recalls on this car's powertrain system however Ford says they have no recalls on this model. This seems like a manufacturing defect and is a very dangerous problem since it happens unexpectedly at random time.
As I was driving my car locked up and I had to hard break. I took it into the shop and they said it was a wiring issue and not covered under warranty. They couldn't explain why it would happen and suggested I placed something heavy on my passenger dash. It sounds similar to another recall I saw but my car is not listed as needing that.
The latch on the driver's side door quit working all at once and would not shut. I had to drive 30 minutes to the dealership holding it shut with my hand while driving.
After turning off the vehicle, it would not go into park. Several attempts were made and still, the vehicle would not go into park. I tried moving the vehicle to a different parking stall and again, it would not go into park. The vehicle kept rolling. Other patrons were trying to help me to keep my vehicle from rolling in order to avoid hitting other parked cars and pedestrians. I ended up having to call for a tow truck to have my vehicle towed. I was advised from auto masters in derby, ks that the gear shift cable was broken as well as the shifter assembly. Both parts had to be ordered from Ford. After I spoke with a mechanic and a family member I was advised to look further into this to see if there was a recall problem on my vehicle. I had my vehicle fixed and turned in my invoice to Ford. They are now denying my claim. They are saying that they are not totally at fault. This is a huge safety issue. Thank you for your assistance and time for looking into this for me.
The high pressure fuel pump and sensor went bad after 81000 miles. The car had a whining sound when the gas pedal was depressed. The car sputtered while accelerating. The car lost propulsion at highway speeds.
About a year ago the vehicle would just stop for no reason. The check engine light would come on occasionally and it said it was the fuel sensor. Sometimes the car would completely shut down when accelerating or at highway speeds. Took the vehicle in for repairs on October 17, 2019 and the issue was resolved. Now, a few months later, the same thing is happening. Consumer replaced the fuel pump on 05/29/20 and since then has recurred 2 more times, unable to accelerate.
Vehicle was purchased brand new and within 9 months the motherboard crashed and had to be replaced. Since that, the car has turned off while stopped at a stoplight (vehicle was in drive and at complete stop), bluetooth does not connect at times, radio turns on and off, ac/heat turn on and off and the display blinks. There is a noise in the floorboard where the motherboard was replaced and was told there is nothing they can do about it and there are no issues with the system. A recall was issued for lug nuts in 2019 and all were replaced. When asked if they could be replaced with a different type, was told no, they would be replaced with the same ones - that were recalled. Since the replacement, those lug nuts have swelled and had to be taken to the dealership for removal. 3 were unable to removed and was told there was nothing more they could do.
My airbag in my steering wheel is popped up and the sync system for my radio keeps disconnecting and just will not connect at all. Did a factory reset witch solved the problem for only a couple days and went back to not working again
Hi, I won the Ford Fusion car in iaai website and the car to be shipped to azerbaijan. I can see that car had recalled 3 times and status states imcomplate. Carfax data states the car totally lost. My question is has the recall been done on this vehicle or? could I do recalls in baku(azerbaijan's capital) Ford dealer(service) with free of charge? an example of recall number is 18S08. Thanks a lot
Air bag sensor came on and will not go off. It isn't working properly. The airbag sensor light comes on and stays on, regardless if there is a person in the seat or not. Passenger air bag seems to be showing off all the time. I'm concerned that they aren't working properly.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA