This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was included in NHTSA campaign number: 19V362000(power train). On one occasion, when the vehicle was started, the contact was unable to maneuver the vehicle out of park. The vehicle was left at the scene of the failure. The contact called an unknown dealer and was informed that a remedy was not available. The manufacturer was notified of the failure and suggested taking the vehicle to a dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. While the vehicle was in park, it began to reverse on its own. The contact began to panic and applied full pressure to the brake pedal. The contact called the fire department and kept the brake pedal depressed to prevent the vehicle from rolling into traffic. The contact received a recall notice for NHTSA campaign number: 19V362000(power train). The manufacturer was notified and advised the contact to take the vehicle to a Ford dealer. The vehicle was towed to paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, 314 -838-2400) where the contact was informed that there was a temporary remedy for the vehicle; however, the manufacturer had not found a remedy for the defect. The contact was informed that the part for the recall repair was not available and she would be notified when it arrived. The vehicle was not repaired. The failure mileage was 50,000.
My bushing went out in my transmission shifter cable but the part hasn't been manufactured yet by the company..I called the company what am I to do about tranportation
The bushing in my transmission shifter has gone out I've called the dealership but the part hasn't been manufactured yet.I received the recall letter in may what am suppose to do about transportation back and firth to work and my daily life..can somebody let me know when the part will be made
The contact owns a 2016 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 19V362000 (power train) was received, but the parts needed to repair the vehicle were not available. The contact experienced a failure with the transmission shift cable. The vehicle was taken to brondes Ford(5545 secor rd, toledo, oh) and the transmission shift cable was repair with the recalled part, but the failure eventually recurred. The manufacturer was notified of the failure. The failure mileage was 92,000. The VIN was not available.
- Toledo, OH, USA
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The contact owns a 2016 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V362000 (power train). The contact attempted to park her vehicle in her driveway and the bushing detached from the cable. As a result, the contact could not shift into any of the necessary gears. The contact had to let the vehicle drift into park in the street. Andy mohr Ford (2713 E main St, plainfield, in 46168, (317) 839-6541) stated that parts were available. The dealer referred the contact to the manufacturer and they stated that there was no remedy to repair the vehicle; however, loaner vehicles were available. The vehicle was not repaired. The failure mileage was 78,000.
I went to put my vehicle in park and upon turning off the car it began to roll forward when I took my foot off the brake when exiting the car. I immediately jumped back in and hit the emergency brake and the car stopped before hitting a tree. I went to turn the car back on and the dash displayed ' transmission not in park' and showed it being in reverse when the shifter was in fact in the parked position. Had to have my car towed home and will need to have it towed to the dealership. I received the recall notice back in May 2018. The car has 83,000 miles.
The contact owns a 2016 Ford Fusion. While parking the vehicle, the contact attempted to shift from reverse into park, but the vehicle failed to shift into park. The contact was able to stop the vehicle using the emergency brake and then turned off the engine. The vehicle failed to restart and "transmission not in park" was displayed. The vehicle was towed to koons Ford silver spring (located at 3111 automobile blvd #1, silver spring, md 20904, (855) 458-6764) where the failure was associated with NHTSA campaign number: 19V362000 (power train). The vehicle was not repaired. The manufacturer was notified and stated that the part was not available. The failure mileage was 80,000. Parts distribution disconnect.
On Friday I was backing into a parking space and put the gear shift in park. The gear was in park but the car was still reversing! I immediately applied the emergency brake to avoid reversing down the hill into the tree at the bottom.I then turned the car off to see if that will assist but was not able to restart the vehicle. The dashboard continuously flashed transmission not in park! I contacted Ford which stated there was a recall on the car and to bring it in. I called Ford towing for a tow truck at 11 am and was not picked up until 7 pm by the time I reached the dealer the service department was closed. The next morning the mechanic reached out to me and stated he was going to be able to fix the issue and I would have to pay for it! which none of the problems stemming from the car was from something I did I do not feel as though I should pay especially when I received a recall letter stating the expenses will be covered when the parts become available. I spoke with someone from Ford and she told me to not pay anything to the dealer because the parts have not been approved. Yes they gave me a loner for the time being but it frustrates me that I have to deal with this and keep getting the run around on my vehicle. I am fed up with Ford at this point they should give me a new car since they do not even have an estimate as to when the part will become available!
The contact owns a 2016 Ford Fusion. While driving 35 mph, the vehicle made a hard shift and jerked. There were no warning indicators illuminated. The contact took the vehicle to franklin Ford (175 East central street, franklin, MA 02038, (508) 570-4022) where it was diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,791.
The contact owns a 2016 Ford Fusion. While the vehicle was parked, the contact attempted to shift into reverse; however, the gear failed to shift out of neutral. The contact manually pushed the vehicle down a hill and, after several attempts, was able to shift into drive. The contact managed to drive home. The VIN was included in NHTSA campaign number: 19V362000 (power train). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 119,466.
On Tuesday (July 2nd) morning I backed my car out of the garage and into the residential street. I stopped approx. 4-5 feet past my mailbox - enough for my car door to clear - to get my mail. I put the car in park, got out of the car, opened the mailbox and was getting the mail when the car hit me and knocked me down. It was moving in reverse. The residential street is pretty level. I got up and tried to catch it but it picked up speed and then knocked me down again. I did not realize it at the time but I had already broken my right elbow in the first fall. The car continued to accelerate until it ran into and destroyed a neighbor's mailbox and was stopped. My right elbow sustained a second break which required repair with a plate/screws/wires and I was told I will never regain pre-accident usage of my predominant hand and arm. I had several large contusions on my face which are still present a week later. I have a plate-sized black bruise on my inner right thigh. My left leg is heavily bruised with a large wound and the inner and outer sides of my left foot are black with bruising. I have bruising and scrapes and cuts in multiple places. I believe the car slipped out of gear. If I had not put it in park, it would have started rolling immediately as I took my foot off the brake and got out of it. Instead it hit me completely unexpectedly. I spent almost 3 days in the hospital. I am going to have the car inspected and looked at. There is a current Ford recall for this gear issue for cars from the same factory mine came from and the assembly year. My car has not been included in the recall as of yet but I believe this is what happened.
I was traveling on the highway at high speed of 50mph. My dash went blank with no warning and vehicle started jerking. I was terrified because I couldn't tell my speed after a while the vehicle sped up. I had to lower my gear to stop the vehicle
On 10/2/18 my shifter cable broke and I was unable to drive my car. The shifter was moving back and forth but was not going into any gears. I called the Ford dealership and I had to pay to get my car towed. Ford diagnosed my car and said it was bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. I argued with dealership and Ford to try and get the, to cover repair but was told it was not a recall issue. I had to pay $431.77 cash on 10/6/18 to get shifter cable replaced. On 5/13/19, Ford finally issued a recall for this.
Takata recall, when stationary and shifting from park to drive it is very harsh and grinds (it sounds like metal on metal),, then from reverse to drive it grinds even more.
The contact owns a 2016 Ford Fusion. After exiting the vehicle and placing the gear shifter into park, the vehicle rolled forward. The vehicle was towed to longmont Ford (located at 235 alpine St, longmont, co 80501, (720) 771-6003), but the vehicle was not diagnosed. The vehicle was then towed to an independent mechanic who diagnosed that the shifter cable detached from the gear shifter lever. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 19V362000 (power train). The manufacturer was notified. The approximate failure mileage was 90,000.
Ford Fusion shifter cable recall: My family and I were almost in a horrible accident on 6/3/19 due to this recall that I had no clue about. I was reversing out of a parking spot in a busy shopping strip and my car wouldn't shift to drive. It appeared to shift, I could move the gear but it actually didn't shift. It kept reversing and I almost backed up into a car. I immediately slammed on the brakes and attempted to shift gears and nothing. I tried to put it in park but nothing worked, it kept reversing and I almost hit a pedestrian. I slammed on my brakes again, turned the ignition off and removed the keys. Once I removed the keys, I shifted the gear into park but my car was still rolling backwards, not as fast but still rolling. My husband and my 10 year old son had to push my car into a safe area of the parking lot. I immediately put the emergency brakes on and got out. I thank god me nor my family or a bystander was hurt or injured due to this issue. This is horrific. I immediately called my warranty company, they arranged for my car to be towed to the nearest auto repair shop. I received the recall notice in the mail on 6/5/19 and was so shocked and couldn't believe it. I contacted planet Ford in humble, tx and they arranged to tow my car from the auto repair to them. My car is currently at planet Ford and they are stating they don't have an actual fix yet and that they can provide a temporary fix which I would have to pay out of pocket $700 something. I asked multiple times for a loaner and their response is "Ford will not cover it". I have contacted Ford corporation 4 times and they've been no help at all, each agent tells me something different. They are blaming the dealer and the dealer is blaming them. I have missed work since 6/4/19 and have a loss of income due to this. I'm very disturbed that they're not wiling to assist and more so that they have no date.
The contact owns a 2016 Ford Fusion. The contact stated that the transmission shift cable failed to fully move the transmission into the selected gear position. As a result, the gear failed to shift from drive into park. The rear camera showed that the gear had inadvertently gone into reverse, which also showed on the gear selector display. The contact turned the vehicle off and back on, but was still unable to shift the gear from reverse into park. The vehicle was towed to huntersville Ford (13825 statesville rd, huntersville, nc 28078, 1-(704) 875-6547) concerning NHTSA campaign number: 19V362000 (power train). The dealer failed to provide the part to repair the vehicle. A loaner vehicle option was not provided. The dealer indicated that one of two recall repairs had been provided and for the owner to retain the vehicle. The vehicle was driven from the dealer with extreme difficulty to the contact's residence. Upon arrival, the gear failed to shift into park from drive. The contact had to maneuver the gear from reverse to park with extreme difficulty. The vehicle remained parked and was not repaired. The manufacturer was contacted numerous times. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Fusion. The contact stated that the manufacturer failed to provide the part within a reasonable timeframe for NHTSA campaign number: 19V362000 (power train). Donaghe Ford (903-441-2662, located at 4001 interstate hwy 30, greenville, tx 75402) was contacted and would determine if a loaner vehicle option was available for more than a day. The vehicle was still at the dealer to be serviced as the dealer kept following up with no estimated time for the part to arrive from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.
'takata recall' I was driving to a friends house and as I was pulling in their driveway to park. I push my gear to park but my car goes in reverse gear when I put it in to park gear and so I tried to move my gear shift to the gear I wanted but it wouldn't move any more. So I cut my car off and when I cut it off it kept rolling forward so I just pulled my emergency brake and left it as is.
A D V E R T I S E M E N T S
- Inglewood, CA, USA