This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can-??t fix it because they don-??t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.
Breaks went out while driving with my child in the vehicle, called local Ford dealer and they first tried to say it could be a few reasons other than the recall, but it is the Break line that's leaking, no indication light has came on in my vehicle ford will not accept the vehicle because there is no remedy this has not only put both our lives amongst many others on the road, my car is also financed I'm a single mother who has to be able to go to work SAFELY and I feel that ford is just not being held responsible for the repairs that's due to there fault. This had now put us in an extreme hardship.
The contact's wife owns a 2016 Ford Fusion. The contact received a recall notice for NHTSA Campaign Number:23V162000(Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the brake pedal depressed to the floorboard as he approached a highway exit. The brake fluid warning light appeared on the instrument panel as the contact immediately applied his emergency brake. The dealer had been notified about the recall and informed him that they could not assist him. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repaired. The failure mileage was 179,000. VIN tool confirms parts not yet available.
Car started getting warning that says service AdvanceTrac. Hill assistance not available. It started around March 15th. The lights of the ABS and 2 others come on and then off. I would come into my car and the floor mat on the driver side would be wet no rain or anything outside. Yesterday, brake fluid light came on and breaks went completely out. I have a recall on my vehicle that I-??m pretty sure relates to this issue. I-??m looking to get repaired
I began receiving a brake line warning that my system was leaking, and needed to be filled. I replaced the brake fluid in my vehicle, and less than two hours later the car said the same warning. I couldn-??t brake without pushing the brake all the way too the floor
- Rochester, MN, USA
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The contact owned a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics), a few months approximately four months after the vehicle was destroyed. The contact stated that while making a right turn at approximately 10 mph, the brake pedal was depressed but the vehicle continued to move forward striking a crosswalk pole. A police report was filed and the vehicle was towed to a lot and then taken to an independent mechanic where it was not able to be repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
I got an email from carfax that there was a recall on my vehicle for brake lines, upon research I confirmed with my VIN & called Ford of Janesville, they told me in March there was no remedy yet, more than a month has passed and there is still no remedy this poses a huge safety risk to drive due to brake fluid leaking out & potentially causing the brakes to not function & cause an accident. Prior to the recall notification my brakes randomly started making a very loud disturbing noise not caused by brake pads/rotors as my vehicle has been inspected by a mechanic employed through the city of Milton. This causes a very serious and dangerous risk to my driving and the driving of others in the event my brakes do not work anymore.
One expects more of a company with your fine reputation and long history. Therefore, I feel sure you will know how to solve my car problem. Since May 9, 2017, I have taken my 2016 Ford Fusion to Ford Dealerships to repair the -??Park Brake Malfunction Light, Service Now!-?? on my car. Whereas, today, it-??s still not fixed. Background On November 17, 2015, I went to purchase an extended warranty, for my 2011 Ford Fusion. However, the Finance Manager at Randall Reed-??s Park Cities Ford gave me the option to buy a new car. Unlike most car customers, I did not have the opportunity to select a vehicle from the car fleet or showroom floor. He, himself selected the new 2016 Ford Fusion vehicle with approximately 18 miles and prepared the paper work for my signature. Facts I have taken my car to the Ford Dealerships 18 times to have the -??Park Brake Malfunction Light-?? fixed. Again, on March 6, 2023, the same problem keeps reoccurring. Every time the Park Brake Malfunction Light comes on there are two more lights from the Brake Systems that appears. After repeated repairs visits, this problem is still on going. As a value Ford customer, I should not have to consistently deal with this car problem on a monthly basis. As of yesterday April 10,2023, the light came back on. Here are the Facts. Below is a listing of the dates of repairs (see attached Invoices) 1. May 9, 2017 2. February 1, 2018 3. March 26, 2018 4. May 10, 2018 5. June 18, 2018 6. September 6, 2018 7. December 17, 2019 8. April 22, 2019 9. May 17, 2019 ( pickup car and returned) 10. August 23, 2019 11. September 16, 2019 12. August 31, 2020 13. September 23, 2020 ( in the shop now) 14. June 10,2021 15. August 23,2021 16. February 25,2022 17. December 7,2022 18. March 6,2023
Brake line hose burst causing the brakes to fail while driving. I was not able to stop the car had to pull the emergency brake.This is the third time in two years.
The brake lines ruptured and the pedal went to the floor on the drivers side front wheel. It is in for service right now at Auto ER at 2383 SW Archer Rd, Gainesville, FL 32608.
On 11/18/22, I left the house to pick my son up from school. Several blocks later, I tried to stop at a stop sign and found I had no brakes. The brake pedal pushed all the way to the floor with no resistance and little effect. Prior to this moment, there was no indication of brake troubles. Thankfully, I was not yet in the school zone, which could have been disastrous. I was able to slowly navigate back home, where we checked and filled the brake fluid, which promptly and completely drained on our driveway. Only after this time did the low brake fluid light come on. I had to have my car towed to a mechanic, where they found the right front brake hose was split open and the left front hose was bulging dangerously. Both front hoses were replaced, costing over $400 in parts, labor, and towing.
While driving at a high rate of speed the vehicle-??s brakes completely failed nearly causing a serious crash. The car ended up rolling up and over a median causing damage to the vehicle. Upon inspection the from right brake hose ruptured causing a complete loss of brake fluid and loss of braking ability.
Break hose was recalled by Ford but Ford refused to fix it until it broke. I expressed my concerns about safety and was told by the dealership they hadn-??t seen the hose break yet. While driving my break fluid suddenly went out and my peddle dropped to the floor. I barely missed hitting someone with my car. I called the dealership and was told I-??d have to bring the car in next week. I called cs and expressed concern and was told I could take it to another one even though I was scared to drive it that far. I called the other dealerships and no one answered. Another repair shop got me right in and it was in fact the hose that broke.
The front brake hoses broke. We received a Customer Satisfaction Program notice from Ford the week before this happened. I called the dealer to get information and wanted them to check my car, but they said it was not necessary. The car was driven on a major highway, the brake fluid came out and not even a mile later, the brake fluid light came on, and i could not stop the car. The brake pedal was to the floor! Luckily, and I mean luckily, I was able to turn into a parking lot. The car was towed to the dealer, where they determined the above. The car has been repaired with "newly designed" hoses. Ford was surely aware of the problem, but did not issue a recall. Truly unbelievable!
On September 13, 2022, car was parked and idling. Heard/felt small pop. Pressed brake pedal to put vehicle in gear and pedal felt much softer than usual and was able to press to floor without effort. Noticed that AC air warmed up was well. Eventually noticed smoke wafting up from engine compartment on passenger side. inspected right front tire and saw oily spots on to inner side of wheel rim. popped hood and oily substance all over inside passenger side of engine compartment, particularly on serpentine belt, explaining the warming air from AC. While I could build up brake pedal pressure it never lasted long and pedal would become soft and press to the floor. Carefully drove car to local dealership and was informed about a "Customer Satisfaction Program" for the vehicle allowing for a one-time replacement of the front brake flexible hoses. Vehicle is currently being repaired.
Ford dealer has the part but refuse to repair it for me claiming FORD manufacture hasn-??t issued the official recall letter. It has been 3 months that I am not able to use my car. Please let me know when I can get this recall repaired. Thank you!
The contact owns a 2016 Ford Fusion. The contact stated the brake lights were continuously illuminated. The contact taped the brake button in to stop the warning light from appearing. The contact also stated that the failure caused the battery to drain. There was also a failure while accelerating with the RPM being inoperable while depressing the accelerator pedal down to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
December 2021 right front brake hose failed. Was replaced. July 2022 left front brake line failed. in shop to be replaced. Brake failure puts all in vehicle at risk as well anyone in vehicle i was following. there was no warning just a "pop" and no breaks when pedal was pushed. December 2021 occurred at 87437 miles July 2022 occurred at 94040 miles this is a serious safety issue and needs to be addressed by NTSA. it is not the only report of this failure on this vehicle or vehicles of prior years and Ford Motor Company doesn't seem to care about the failure or the safety of their owners.
A D V E R T I S E M E N T S
- Citrus Heights , CA, USA