This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was rear ended turning off mountain highway by an F350 and a van hit the truck that hit me, he was going at least 50 miles an hour when he hit me felt like he shoved me so hard I was airborne!!! no airbag went off which the officer who was on a witness to the accident and then stopped and made sure everyone was ok !! my body still hurts !!
"takata recall" in addition to this recall, I have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine. I have been refused all help and have been waiting about a month for answers.
The contact owns a 2015 Ford Fusion. While operating the vehicle, the air bag indicator remained illuminated, which was a safety concern. The manufacturer and an unknown dealer were notified, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
I was driving my car at the day time and I wanted to avoid a deer crossing the road, the car steering wheel locked up and could not turned the wheel. Consequently, the car hits a tree and got totally damage. When the car hits the tree, the airbags deployed but did not stay inflated, but instead deployed deflated.I was seriously injuried and got transported to the trauma center in atlanta for examination. The reason I am reporting this complain is that my car Ford Fusion 2015 is on recall by Ford company. On May 22/2018, I took the car to the Ford dealership located in the city I live to fixed the problem. The same day the company called me that the problem is fixed and the car needs to be pick up. What I did. My accident happened on the third day after the work. So, I did not know if the real problem is fixed. If yes, why the steering wheel is locked and I couldn, T control the car" before the accident, I often avoid deers on the raod and nothing happened. Why the accident happened at this time" after the accident, the police came and the rescue team came to the place and they will made the reports to the insurance company for claims. But I have to do this to the official department to investigate the problem and to take the appropriate action against Ford company. This will save other citizen live on the road. Thanksto be to the god that I am alive. I got minor injuries on my arms but feel pains in some parts of my body. The doctor prescribed some pain killers tha I am using now. The exam did not show any internal problem but I have to be monitorized for eventual issues. I am a student I could not go to school at this moment. This issue is serious and need to be taken seriously. The car could not be fixed and run. My insurance will do the rest but I am very concerned about the the amount of the bills that gonna come out. So, please, officials, I need your help. Tha
The passengers air bag will not turn on for my 5"4 105lb wife when she sits in the seat. Ford / the dealer claim it may break her neck; I don't think so. She has a functioning airbag in her Toyota sai (in Japan).
- Ridgefield, NJ, USA
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The contact owned a 2015 Ford Fusion. While driving 35 mph, the contact crashed into the front of another vehicle. The driver's air bag deployed, the vehicle filled up with smoke, and flames were noticed under the hood. The contact sustained injuries to the head and neck, which required medical attention. A police report was filed. The vehicle was towed to a local dealer (cloninger Ford, 511 jake alexander blvd, South salisbury, nc 28147) where it was diagnosed that the bumper, fender, and unknown parts under the hood needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 12,000. Updated 8/16/18
Takata recall. The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (mike murphy Ford Inc, 565 w jackson St, morton, il 61550, (309) 263-2311) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2015 Ford Fusion. The contact stated that on the front passenger side there was an air bag casing that was pushing upwards towards the dashboard. The contact was concerned due to the air bag casing being out of place and could experience a failure with the front passenger side air bag. The vehicle was taken to a dealer where the failure was not determined. The vehicle was not repaired. The dealer mentioned that the dashboard could be replaced but it would be at the contacts expense. The manufacturer was not notified of the failure. The failure mileage was 39,000.
Takata recall.... my girlfriend wrecked my car off a T-road trying to miss deer and did major damage to the front end. The air bags did not deploy at all. Seat belt didn't restrain her either, she hit steering wheel extremely hard. She was on a highway.
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.
The passenger seat air bag sensor turns off, even when there is a passenger present if the seat is high or if the seat is forward. It happens when when the car is being driven uphill, downhill, flat road and stationary.
The contact owns a 2015 Ford Fusion. The contact stated that while making a turn, the brakes pulsated when the vehicle was stopped. In addition, the contact stated that while attempting to park, the brakes violently pulsated and resulted in an unintended acceleration. As a result, the contact crashed into a building. The air bags failed to deploy and the seat belt failed to retract. A police report was filed. There was one unknown injury reported that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
2015 Ford Fusion. Consumer writes in regards to airbag replacement issues. The consumer stated his primary concern, was vehicles still being sold without full disclosure regarding takata air bags.*
The contact owns a 2015 Ford Fusion. While driving approximately 50 mph, another vehicle crashed into the rear of the contact's vehicle, which caused the contact to crash into a concrete median. The contact stated that the frontal air bags failed to deploy. The vehicle was destroyed and towed to an impound lot. A police report was filed and there were no injuries reported. The manufacturer was notified of the failure. The approximate failure mileage was 4,800.
A D V E R T I S E M E N T S
- Eatonville, WA, USA