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CarComplaints.com Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.

10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
56,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion steering problems

steering problem

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2014 Ford Fusion Owner Comments (Page 12 of 14)

« Read the previous 20 complaints

problem #60

Oct 272017

Fusion

  • 21,019 miles

A D V E R T I S E M E N T S

1) steering wheel is loose and getting looser. This happened on the freeway at 65mph. Almost lost control of the car. 2) car still thinks it is plugged in when unplugged. Will not allow vehicle to start without a new visual prompt confirming that the car is indeed unplugged.

- Whittier, CA, USA

problem #59

Oct 272017

Fusion

  • miles
My steering wheel is loose. Dealer could not confirm this on two occasions. Read article today about this issue. What do you know and what should I do? Ford does not have this in their system.

- Virginia Beach, VA, USA

problem #58

Jan 202016

Fusion

  • 49,500 miles
Steering wheel became loose had to return to a Ford dealership to pull apart and reinstall. The steering wheel was coming away from the steering column.

- Miami, FL, USA

problem #57

Feb 082017

Fusion

  • 50,500 miles

A D V E R T I S E M E N T S

Ford Fusion 2014 electronic steering gear assembly remove & replace. Reprogram system. Traction control and collision warning system failed on the 8 Feb 2017 while driving on hwy 19 at 75mph. The customer also stated during the time of failure the steering felt awkward and kept locking while turning the steering wheel. Safety features traction control and collision warning system failure indicates the Ford Fusion steering gear rack pinion maybe faulty after 50,000 plus miles; this is a road safety issue and the failure of the Ford Fusion steering gear rack pinion places the vehicle out of compliance.

- Sahuarita, AZ, USA

problem #56

Oct 062017

Fusion

  • 51,000 miles
While driving the car, the power steering just quit suddenly leaving the car very hard to steer. When the steering went it, it almost caused me to lose control of the vehicle. I have found online that this car fits every single criteria of recall number 15S14 which covers the bolts that hold the steering motor in place can corrode and fracture causing the power steering to fail. After having the car into the Ford dealership in my hometown, I found out that the car was not covered under any recall and it would be over $2,600 to repair. I contacted Ford customer care and they basically told me that it is not their resposibility. My major complaint here is this is clearly a very serious safety issue that can cause anyone who is driving one of these cars to crash if the vehicles power steering fails without warning. The car in question has only 51, xxx miles on it. Ford will not budge nor will they even split the bill.

- Vero Beach, FL, USA

problem #55

Aug 222017

Fusion

  • 42,000 miles
Driving East near park city, ks on a county road at about 35 to 40 mph when the electric power steering suddenly stopped working. I could still steer the car but with very much effort. I was startled but was not in a life threatening situation and close to home. I have tried a few things to get it to reset, like disconnecting the battery for a period of time but to no avail. This car only has 40 to 50 thousand miles on it and is virtually worthless. The replacement part is $1,500 to $2,000 and it could fail even sooner. The problem is heat related and Ford has tried a number approaches to fix the problem during the last few years. The half a million recalls that I have read about tells me that it is simply a bad idea and should be scuttled. My car represents a lame try to kick the problem down the road, silver foil wrapped around the communication cable that runs between the two electric modules.

- Wichita, KS, USA

problem #54

Sep 162017

Fusion

  • 105,000 miles

A D V E R T I S E M E N T S

I was driving in the highway and notice something wrong in the vehicle and then in the front window a message appear saying steering fault service now almost crash in the side concrete wall. Then when I got to the house and I turn off the car, and turn it back on again the steering was hard and I couldn't move the car no more and then three messages appear talking about the electronic steering failure

- San Antonio Tx, TX, USA

problem #53

Aug 312017

Fusion

  • 41,000 miles
"takata recall lost power steering, stability light and anti skid lights came on was on a side street, moving about 20 mph when it just went out.if this had happened at high speeds on the interstate someone would have been killed luckily my husband was with me and was managed to drive it home, this has a lot of complaints on line and a recall should be issued !!!

- N Ft Myers, FL, USA

problem #52

Sep 092017

Fusion

  • 83,000 miles
When driving, warning lights came on and said that steering assist failure pull over safely. The power steering clearly went out and the wheel was significantly heavier. Luckily I had enough space on the road, and the strength to move the wheel. After doing so, I turned the car off then back on to see if it would clear, then it said the service advancetrac, and steering loss stop safely twice as it starts up, and no power steering. Vehicle is at in the 83,000 miles round about. Waiting for my appointment at Ford to run a $150 diagnostic so the can tell me the epas is out which I was reading about in the manual, when I was look for the power steering fluid which I was looking for during the onset of the problem to check, and couldn't find. Vehicle was in motion, turning on a bend in the high way. Speed was roughly 30 mph. On a separate note, the right suspension/spring thing, makes a clinking sound at slow speeds when turning or tuning the wheel. Has been happening for about 6 months before I figured out the source of the noise. I haven't brought it up to Ford service dept yet.

- Victorville, CA, USA

problem #51

Sep 012017

Fusion

  • 101,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the vehicle was included in NHTSA campaign number: 15V250000 (steering). The vehicle was repaired, but the failure recurred three times approximately one year later. The thomasville Ford Lincoln dealer (1515 E jackson St, thomasville, ga 31792; 229-226-5133) replaced the rack and pinon, but the failure recurred. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer stated that they would not be able to assist. The approximate failure mileage was 101,000.

- Thomasville, GA, USA

problem #50

Aug 182017

Fusion

  • 48,810 miles

A D V E R T I S E M E N T S

Was driving on highway in pouring rain with girlfriend and 2 kids went to make a turn and the whole lost the whole power steering system..all of these lights and warnings came on electric power steering is failing. Traction, stability, and advancetrac lights are on and no crash warning and seen there was recalls on hundred of thousand of these cars for same problem but was told my car was under this recall why"?" car at Ford dealer now will provide the receipt of what made it failed !!! and called Ford wanted to speak with manager and they don't put you through at all. Say they will call back within 2 days a week went by and no call!!! someone could of got killed!!!

- Croydon, PA, USA

problem #49

Jan 152017

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V250000 (steering) and 16V875000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bud clary Honda of moses lake at (509) 765-3467 (located at 1200 S pioneer way, moses lake, wa 98837) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Moses Lake, WA, USA

problem #48

Aug 142017

Fusion

  • 45,000 miles
While starting my car, the following warning messages appeared: Hill assist, service advancetrac, steering assist fault service required. I turned the car off and the warning messages disappeared. I have taken the car in for these problems, but it was not fixed. It has been documented numerous times. It is now out of warranty. Now, the following messages have appeared: Steering assist fault service required, service advancetrac, & hill assist. The steering is very difficult. These messages appeared while driving at a slow speed on a city street.. I pulled the car over, turned it off, & restarted the car. The warning messages disappeared. The car was restarted & driven a few more times last night. The messages did not come on again. This was August 14,2017.

- Northville, MI, USA

problem #47

May 272017

Fusion

  • 63,100 miles
Power steering loss while driving on the highway.

- Tulsa, OK, USA

problem #46

Jun 012016

Fusion

  • 8,000 miles
The contact owns a 2014 Ford Fusion. While driving 50 mph or more, the vehicle shifted/swayed from side to side without warning. The vehicle was taken to the dealer to be diagnosed, but the dealer was unable to duplicate the failure and stated that nothing was wrong with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

- Grand Rapids, MI, USA

problem #45

Mar 302017

Fusion

  • 22,000 miles
Lost ability to steer the Fusion while driving. Took great effort to keep on the road and steer safely. Took to Ford dealership and was told new steering gear was necessary and that would cost $1600. Called Ford customer service to start a case and then told to call dealership back. They did nothing to assist. Calls to Ford regional customer service were not returned. Recalls about corroded bolts and software reprogramming are not fixing the fundamental flaw. The case that is under litigation in California is exactly what is wrong with my car. The epas failed due to a design flaw and Ford will not acknowledge it nor pay for the repair. I do not feel safe driving the vehicle now because I don't know what else Ford is withholding.

- Wichita, KS, USA

problem #44

Mar 252017

Fusion

  • 19,000 miles
The contact owns a 2014 Ford Fusion. While driving 55 mph, the steering wheel seized and the vehicle veered and jerked to the right without warning. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.

- Allegan, MI, USA

problem #43

Feb 282017

Fusion

  • 74,000 miles
The steering box failed and needed replacement. I found a recall on the bolts for this box and the associate at the dealership told us that this has happened many times on these cars and while driving. Luckily this was not the case for us but I feel it should be reviewed for possible defect and recall.

- Osteen, FL, USA

problem #42

Feb 112017

Fusion 4-cyl

  • Automatic transmission
  • 27,700 miles
The contact owns a 2014 Ford Fusion. While driving approximately 55 mph, the "power steering failure stop now" warning indicator illuminated. The vehicle was driven home. The dealer diagnosed that the steering gear failed and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired the approximate failure mileage was 27,700. Updated 06/02/17

- Hancock, ME, USA

problem #41

Feb 112017

Fusion 6-cyl

  • 55,000 miles
The contact owns a 2014 Ford Fusion. While parked, a "vehicle shut off" warning indicator illuminated and the vehicle shut off. The vehicle was able to restart, but the electronic power steering system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000...updated 05/05/17

- Greer, SC, USA

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