Steering wheel is loose and feels like it will come off.

- Gastonia, NC, USA

Power steering failed while I was driving, and I was almost hit head-on because I couldn't turn my vehicle. I was driving on a city street at the time.

- Kenmore, NY, USA

The contact rented a 2014 Ford Fusion. While the contact was driving southbound at approximately 35 mph, another vehicle traveling northbound made a U-turn and crashed into the front of the vehicle. The front driver and passenger air bags, and side passenger air bags deployed and emitted a substance and debris. The contact's vehicle was spun around. A police report was filed. The contact sustained facial injuries, bruises to the body, and a concussion, which required medical treatment. The left side of the contact's face was bruised when the air bag deployed with force from the steering wheel. The front passenger side air bag and front passenger side door air bags deployed. The vehicle was included in NHTSA campaign number: 16V875000 (air bags). A dealer was not contacted. The manufacturer was later notified of the crash. The failure mileage was not available.

- St Louis, MO, USA

While wife was driving to work she lost power steering, thank goodness she was off the highway

- Topeka, KS, USA

The contact owns a 2014 Ford Fusion. While driving 30 mph, the traction control, power steering fail assist service required, and hill start assist not available warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.

- Vincennes, IN, USA

Once I reached about 47,000 mile I experienced a problem with my steering where at low speeds it because extremely difficult to move my steering wheel. Other Ford Fusion had a recall for a bolt that would corrode from road salt or water and that is what has occurred but this specific model was not included in the recall so I now need to pay for T which stinks. The bolt was corroded though most likely from road salt since it is winter.

- Wilmington, DE, USA

It will not let me turn. It is very hard to turn left or right

- Viola, WI, USA

Electric power steering system failed, making the car range from being difficult to steer to not being able to steer at all. The steering wheel was completely locked and would not turn. Luckily I was parked in my driveway when this occurred. In timer leading up to this the steering would sometimes take on a heavier than normal characteristic and be notchy. I would also sometimes hear a whining noise when turning. All of this was leading up to a total failure which thankfully occurred in my driveway.

- Auburn, NY, USA

I was driving on I-95 at about 70 mph, I received steering fault service now message and it went away after I hit ok. The car was still controllable as I didn't have hard time steering left and right. I didn't notice any unusual activity of the car. About an hour after I got that caution message, I stop to gas the car. When I started the engine backup, I received the same message plus three new ones. They are, steering loss stop for safety, hill start assist unavailable, and something about the advanctrac. I ended up towing it all the way back to Norfolk from emporio. I was lucky enough to have that happened when my car wasn't on the highway. But the the towing cost is really hurtful. Sad part is, I just got my car serviced plus multi-point inspection by Ford dealer on Dec 20th, 2017. Everything was reported as good, apparently not.

- Fpo, AE, USA

Power steering stops suddenly after advance trac warning appears making car dangerous to drive. Occurs both stationary and while driving. Power steering and advance trac stop working.

- Schenectady, NY, USA

Loud creaking sound which sounds like parts breaking from lower front area of the car when the steering wheel is turned most of the way to either the left of the right. Ford dealership says it is a sign that the rack & pinion will fail. Sudden loss of the power assist could surprise or overpower the driver, leading to a crash. Breakage of the steering gear might cause loss of steering functionality, leading to a crash as well.

- Austin, TX, USA

Pulling out of drive way after it was stationary over night. I got a "steer loss stop safely" message along with hill assist and traction control all failing at the same time. Safetly concern as I cannot turn the wheel luckily it happened at home not on the highway.

- San Antonio, TX, USA

The contact owns a 2014 Ford Fusion. While driving 45 mph, the steering wheel seized and the power steering assist indicator illuminated. The vehicle was towed to Suburban Ford of waterford (5900 highland road, waterford twp, mi), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified and stated that an investigation was underway. The failure mileage was approximately 34,000. The VIN was not available.

- Waterford, MI, USA

Steering wheel is loose. I noticed it when I was exiting the vehicle. It wobbles back and forth, seems to be an internal screw is loose or broken.

- Holland, MI, USA

Driving and sudden loss of power steering11/21

- Harbor Springs, MI, USA

The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel became loose and made it difficult to steer the wheel. The contact priority Ford Norfolk at 757-419-2500 to inform them of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- Norfolk, VA, USA

The contact owns a 2014 Ford Fusion. While driving approximately 55 mph, the steering wheel turned 360 degrees independently without warning. In addition, the steering wheel detached from the vehicle. The vehicle was towed to battlefield Ford (8820 centreville rd, manassas, va 20110), but the cause of the failure could not be determined. The dealer took the vehicle apart, reassembled it, and did not find a manufacturer defect. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,500.

- Woodbridge, VA, USA

After a media report about loose steering wheels, I checked my steering wheel and it was loose. I brought it in for service and the technician diagnosed a loose steering wheel, tightened it and applied threadlocker to the bolt. They charged me $62.01 to fix.

- Riverside, IA, USA

I noticed my steering wheel was loose and wobbling. I took it into the dealership and informed them I had heard of some issues with the Ford Fusion steering wheel, they looked at it and said a nut had come loose and they tightened it.

- Clear Brook, VA, USA

Steering gear unit suddenly stopped working. Luckily happened when starting the car. Almost lost all control - steering becomes exceedingly heavy. If happens while driving, and if driver distracted or driver does not have strong arms, can result in serious accident. Ford dealer does not want to acknowledge seriousness. $2000 repair for car with 60,000 miles

- Concord, CA, USA