CarComplaints.com Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.
10.0
really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
39,584 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purge valve not functioning properly. Check engine light luminated. Safety recall for sputtering requested as the car could become inoperable until replaced.
Water leak from the sunroof, causing water stains over the passenger visor down, down the door frame, into the passenger floor. The dealership was unable to fix or locate the problem, leaks every time it rains.
While driving the car will shut off and prompt a message that says transmission not in park. I had to coast my car to the side of the road put my car in park, turn the ignition off then turn it back on and make sure each gear was shifting.
While driving on a California freeway, a foul sulfur smell filled up the cabin with my family inside. Less than 12 hours later, the car battery was dead and there was leaked fluid all over the battery. The Ford motorcraft battery has a 7/16 sticker, and we are in 9/18. There was no corrosion to the terminals. The smell that was released was hydrogen sulfide, very toxic and deadly. It is also flammable. Because of the failed battery, we could not open the doors except for the driver side, which we opened from the outside using the hidden key inside the fob. The other doors and windows are still non-operational due to a dead battery. This leads me to my main concern. If the battery had caught on fire due to the leaking acid, my family would have been trapped inside the car because the power doors and windows would be non-operational. The only possible escape would be through the emergency trunk release however I am not sure of it's functionality without power.
The vehicle was sitting about 24 hours and I go to get in it to go to work and it doesn't immediately start like it normally does, once it started the service brake light was now on along with the maintenance wrench and my brakes were practically non existent since I don't live far I drove it to the dealer with a escort vehicle just in case and the dealer replaced the battery retested and is now being sent to the manufacturer dealer to have something with the hybrid system serviced will update with more detail when received.
- Irving, TX, USA
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Both door latches on driver side have broken preventing the door from latching. They have had to be replaced. Found recalls on similar vehicles but this was exempt. Believe the issue to be broader than the recall detailed.
While driving car down highway at approx 70 mph, suddenly the brakes stop functioning normaly making it almost impossible to stop vehicle without using emergency brake. Also experience extreme loss of power making it difficult to reach a speed of 35 mph with pedal pushed to floor. Ford dealership diagnosed as vacuum pump. Ford vacuum pump purchased and replaced. Within 3 weeks exact same issue again on interstate. Brakes nearly useless to bring car to a stop, loss of power. Had to have vehicle towed to get it home. Called to question warranty on Ford vacuum pump - informed vacuum pump is on "national backorder" and can't even be given an approximate date as to when a new part will be available. Maybe it's time for a recall"?"
Got in my car and turned on the car with the driver door not closing, had to drive home while holding the door. Driver door latch not locking or going up.
Recall # 19S16, the gear shift cable disconnected as I parked my car in the garage and my vehicle ([xxx] Ford Fusion 2014) kept moving forward, stopping with the wall, after I released my foot from the break pedal. Ford is saying they have recall #19S16 but a remedy is not available, they advised me not to drive it, phone call reference #[xxx]. on the website it says: The remedy for this recall is still under development. The recall is expected to begin May 28, 2019. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car will hesitate when going down a hill and then accelerate, when try to accelerate the car will jerk and hesitate(2014, 2015, 2016 & 2017)..the RPM drops during these incidents and has reported to the service dept at capital Ford a few times since purchased the vehicle brand new in 2014(2014,2015,2016,2017,2018). Have replace lug nuts a few times (factory issued) they keep swelling and cracking(2016,2017& 2019). Oil leak between the engine and transmission(6/1/19). Dates varies. Problems still exist and on going.
A piece of window molding disintegrated. And allowed water to permeate the insulation in the dash as well as the rest of the car. This was not apparent until an odor was detected. Neither Ford or the dealer will offer any compensation. The cost for repairs is $4,500 and was told book value is $,9,000
I've had my vehicle since October 2015, my vehicle takes to long to stop while driving. The distance between car can be far but car still won't stop. I have had 2 accidents in this vehicle because of this. It's like the car is glides and you have to put excessive force on brake to get vehicle to stop. You can also be completely stopped at a light and the car will lightly glide but to the point U don't notice the car is moving. The 1st accident the airbag deployed I wasn't even doing 2 mph. I was sitting in traffic with foot on brake and car glided. Miles at time was less than 50,000.
In the summer of last year 2018 I was in a store shopping came out cranked my car, the air would not come on and the windows would not roll down. It was in the 90's that day and even hotter inside my car! the vehicle was stationary at the time in the parking lot. It had this problem the rest of the summer while the temperatures outside was hot. It is April 2019 and just a few days ago we had a warm day around 75 degrees. I left for work stopped at the end of my driveway had the car in park and left my door open while I got the mail. Got back in and again did not have air and could not roll the windows down. Every time this happens the radio will not work either. Last year during the time the air and windows were not working my battery was dead when I was going to go to work one morning. Took it out and went and had it tested at local auto parts store. They said they had never seen a battery that they couldn't read like that before. It's like the battery was fried. Along with those problems last year my car was stationary at home in my driveway and I went to get in my car and my doors were locked I tried the remote and the keyless entry and nothing would unlock my doors. So I had no access to get into my car. A few days later I tried again and it unlocked. I've also came home a couple times at night in the past week and noticed the inside lights where the air/heat & radio controls are is flashing on and off and the outside ground lights under the mirrors on the driver and passenger door are on. I had to unhook battery. No keys in ignition and car is stationary in my driveway. I think this is a major safety issue when you have no air and you can't roll down your windows in hot weather and also when you get locked out of your car. The car is definitely not drivable in hot weather! unknown cause, may possibly be something in the computer or wiring of the car.
Ford as well as pat milliken Ford in redford Michigan allowed me to unsafely drive a vehicle that had an open recall for a shift cable bushing due to the fact soemone in there department 'mistakenly' marked my vehicle recall as repaired on February 13th, 2019 total safety issue that needs to be addressed!
Shift cable off transmission cable bushing. Parked at work, shifted to park and took foot off brake and began rolling. Shifter was stuck in the park position but car was in drive. Used E-brake avoid rolling into vehicle ahead of me. Bob allen Ford in overland park, ks completed the repairs and noted "C/S the car will not start it thinks it is in drive found shift cable off transmission replaced cable bushing and adjusted cable, verified operation. This is known recall on 2013 and 2014 Ford Fusion manufactured at the hermosillo Mexico plant, but my car manufactured in December of 2013, does not fall within the dates on the recall so I was required to pay for repairs, parts, labor, and a tow to the service center totaling $447.12. Advised by bob allen Ford to file a complaint and/or contact Ford about the issue and request a refund.
I was parked filling my car with gas. When I started the vehicle again, it would not go into drive. The reason I was given after having the car inspected was as follows: The shifter cable bushing at the transmission failed and was copletely gone. Found shifter cable bushing worn to the point that it seperated from the shift cable. There is a recall for this exact problem but not for the model of my Fusion. The recall number for other Fusion models is 18V471000 with a recall date of 7/16/2018. Ford's number for this recall is listed as 18S20. Because this recall is for the exact problem I had with my Fusion, I believe my model needs to be included in the recall.
Car stalls and cuts off while vehicle in in operation. I took it to the dealership when it first began to happen, they stated that it was put on the machine and nothing lit up so they couldn't find anything wrong with it. This kept happening, for weeks it would drive normal and then just start cutting off again while I'm driving. I took it back to the dealership and they stated that they found the problem. It cost almost $300 dollars for the repair. We got the car back and three days later it was cutting off again. We took it back to the car dealership and this time they stated it was something different and that the part was covered. After we were told the part was covered the dealership called us back and stated that it was not covered. I googled this particular car and noticed that many people have been having the same issues with the car and also given the run around about not knowing what the problem is. Why isnt the whole car recalled and why haven't this problem been listed under the recall. This is a serious road and safety hazard for the driver of the vehicle as well as others on the road.
My trunk is randomly opening while I'm driving down the road. I've checked the latches and doesn't appear to be any damage. I rarely use my trunk. I'm thinking it could be an electrical issue?
Several weeks ago I noticed that the front passenger door was not opening when the inside handle was initially pulled I was able however to try again and it would work. Unfortunately now I am completely unable to open the passenger side door at all from the inside. I have contacted my local dealership in regards to the repair they are advising that it will cost over $400 to have a fully functioning door. This issue is a massive safety issue which has myself and my family concerned in regards to this matter.
I bought my 2014 Ford Fusion SE in 2015. It had around 24,000 millage. After couple day I noticed that tgere is comethibg wrong with transmission. I brought the dealership that I bought from (bright bay Lincoln, bay shaors, NY) and they said that there is nothing wrong with transmission. That peovlem never went away. Problem is getting wors. I went well know tranmission shop in springfield and they said that clutches needs to be changed but they do bot fix Ford Fusion transmission because it is very hard to do it. Over the time I met couple Fusion ovner and all of them complained about their transmission.
A D V E R T I S E M E N T S
- Wylie, TX, USA