I just want my recallls to be taken care of there are 2 open recalls I just want a safe vehicle for me and my family recall # 16V875000 recall # 17V209

- Chicago, IL, USA

My door latches were performing just fine. There was a recall for the door latches, so I had the recall work performed and the door latches were replaced. A month later, my right rear passenger door didn't want to shut, but after a few minutes it finally did. As I was driving down the road it came open. I fought with my local dealership to get it repaired the same day because of a safety concern. I have 3 kids who sit in the back seat with a door that will not latch and stay closed. That was March. Today (August 30), the left rear door decided to do the same thing. They say they can't fix it until tomorrow, which is extremely hazardous considering there is nowhere else for my child to sit and it is the only vehicle I own. I already performed the recall back in February and it seems it made the problem worse considering I had no issues with the latches before the recall work was performed. I'm not so sure Ford remedied the latch issue with their earlier recall.

- Toccoa, GA, USA

I was at a resteraunt drive through windo, placed my car in park. The car was in drive by the gear but the dash showed that it was still in park. The gear would move back and forth with ease but nothing was happening on dash the car even though I had placed it in drive it was obviously still in park. I could not move out of the drive through and it had to be shut down until I could get a tow. I had to take it to Ford and they told me that I needed to replace the shift cable to the transmission. I did not have the money to fix this so I am driving my grandmothers car I heard of a recall for the same issues about a week later with 2013 Ford Fusion but the Ford said my VIN was not included. I feel this is a bigger issue than they thought and I am not happy and without a vehicle

- Overland Park, KS, USA

Pass door latch issue I can T close door

- Rio Rico, AZ, USA

My 2013 Ford Fusion is experiencing an issue with the climate control system and the window controls. I have lost communication with the 'front control interface module', 'door control module a', and 'door control module B'. when this happens, my ECM displays the following codes, P193E: A/C clutch request signal, U0199: Lost communication with door control module a, U0200: Lost communication with door control module B, and U0256: Lost communications front controls interface module. This happens quite frequently, and it has happened when my car is in motion and when my car is stationary. Sometimes this happens when I start my car and sometimes this happens when I am driving. To be clear, I have no air conditioning, no ventilation, and I can not roll down my windows. To make matters worse, this seems to happen more frequently when the temperature outside is towards 90 or more degrees Fahrenheit. This means the interior temperature of the care gets to be very hot. In my experience, the only way to fix this issue is to disconnect the battery terminals and then reconnect them but this only offers a temporary fix to the problem.

- Boise, ID, USA

I shut of my car on Wednesday evening, went in to restart and the ignition made no sound at all. The car was in park but the dash showed that it was still in drive and the alarm was also telling me it was not in park. The car was obviously not in park and could easily be moved by a push. I put the parking brake on until it could be towed. I had to take it to Ford and replace the shift cable to the transmission. I heard of a recall for the same issues with 2013 Ford Fusion but the service center said my VIN was not included. I feel this is a bigger issue than they thought and I am not very happy.

- Prior Lake, MN, USA

Poorly designed seal around back-up camera housing allows moisture into housing, sends faulty signal to engine when vehicle is started and shifted to reverse ultimately shutting down the engine. This does not happen 100% of time, but it is concerning. Usually occurs during/after rain, snow, or high humidity days. This design flaw also disables the brakes, emergency brake, and power steering. Vehicle does not turn on right away and starter continuously clicks until vehicle computer responds to start, key faub is the only way I have been able to start the vehicle after this event occurs. Sometimes the computer gets so jammed up that I must completely disconnect the battery and hard restart the computer. When the issue occurs the vehicle cannot be stopped and will continuously move backwards until it stops on its own, it hits something, or the vehicle can be started again. This did happen to me while I was parked on a slight incline and my car stopped after it rolled in to a parked car, luckily no damage occured. As someone who used to be an airbag design engineer I definitely believe this to be a safety issue. A mechanic at the Ford dealership I bought the vehicle from informed me that this issue is known to Ford(he found the information on how to diagnose, repair, and what parts to buy in the repair database) and I called Ford to confirm that they do know this issue. Ford informed me that they do know of the issue, but it is not a safety concern. This issue costs over $800 to fix at a dealership. My extended warrenty won't cover the cost of the repair because it is considered "water damage"

- Edmond, OK, USA

My car was parked. I started it up and it is stuck in park. I can't get it to switch gears.

- Orange, TX, USA

I have had the worst experience with trying to get my recall resolved 1st of all my door open while on the highway. And also while I was on my way to work. So I called only to find out that this was part of a national recall. Now I thought I only had a recall on my seatbelts and airbag. Now had they kept their word on March 28th this could have been resolved. Help....

- Columbus, GA, USA

Passenger side front door opened when going around a corner, and my wife almost fell out of the car

- Kenneth City, FL, USA

I have a 2013 Ford Fusion that I just had to replace the. Take booster on, 8000 miles out of warranty...and now1 week later, my turbo has went out! gonna cost over $1000 to fix, not to mention the 400$ for the brake booster.. I have always been a Ford fan! but this is definitely putting a bad taste in my mouth!!!!! I could understand if the car had a lot of miles on it.... but 68,0000 miles"??" come on!!!!

- Richlands, NC, USA

I live mostly in Florida when the temperature was 87 degrees my sun roof was open later in the day I closed the sun roof it was cracked I wasn't in the car when it cracked. I have an extended warranty but they refused the claim. I understand this is happening to a lot of vehicles. Ford denied the claim.the vehicle wasn't moving and in a parkig lot.

- Fort Myers, FL, USA

From the day I first drove my car off the lot it was a 2013 Ford Fusion S it's gray. I started the engine and then sat in the driver's seat before I put it in drive I hear a loud thumping noise generating from the back end of my car. And it's still doing it 4 months later non-stop and I cannot figure out what's going on also there is a rusted hole in my muffler. Also often times when I am driving when accelerating the transmission has a huge lag in it and sometimes it sticks without shifting to the proper gear to accelerate, sometimes I have to actually manually shift the gears. And it gets very rough when it slips and slides and makes a big drop which also shakes the entire vehicle and it also impairs the driving performance. And another thing is the seat belt, the rear middle seat of my vehicle when installing a child safety seat the middle seat belt got all jammed up and would not work at all. I had to replace it with an aftermarket seat belt because Ford didn't want to fix it for free and wanted to charge me upwards of $400 just for the seat belt that wasn't my fault that I got damaged I just installed the child seat like the local police showed me to and then once I got it out the seat belt it's not working. They say it's not a part of the recall which I already have 4 recalls on my vehicle that is not yet fixed.

- Fayetteville, AR, USA

Recall #17S09. It has been over a year since this recall came out. It seems like a pretty serious issue. When do we expect a fix to this probelm?

- Myrtle Beach, SC, USA

I was driving on rye 24 South brockton MA pulled over to breakdown lane tranafter shifting to park when I got out the car shifted back to reverse and sped up backward knocked me down while door open and rolled over my left leg.

- Hydepark, MA, USA

The airbag has busted around 90 days after accident on a city street when vehicle was hit by another vehicle

- Detroit, MI, USA

I was driving as usual. The car suddenly slowed down and the red warning sign came on and reads " engine coolant overtemperature ". at this point, the steering became difficult and the speed slowed to a crawl while we were in the middle of a highway. This put us ( my two children and I ) in so much danger! cars were honking and whizzing by us which scared my children. When we finally made it to the side of the road white smoke was coming out from under the hood. Coincidentally, we just got a letter from Ford that states a recall that described what happened to our car. Safety recall notice 17S09 / NHTSA recall 17V-209

- Lawrenceville, GA, USA

MY 2013 FORD FUSION HAS HAD STALLING ISSUE FOR A WHILE NOW. IVE HAD THE CAR FOR A LITTLE OVER A YEAR NOW. I COULD BE DRIVING AND THE CAR WILL JUST SPUTTER OUT WITH NO WARNING LIGHTS AT ALL. MOST OF THE TIME IT STARTS BACK UP BUT HAS TROUBLE AT TIMES AS WELL AND I I LOOSE STEERING AND BRAKES WHEN THIS HAPPENS. THERE HAS BEEN A COUPLE CLOSE CALLS DUE TO STALLING. CAR HAS BEEN TO THE DEALER 7 TIMES FOR THE STALLING THAT HAS YET TO BE RESOLVED AND 5 OTHERS TIMES FOR DIFFERENT PROBLEMS. IVE HAD THE CAR A LITTLE OVER A YEAR NOW AND ALL IT HAS BEEN IS PROBLEMS AFTER PROBLEM AFTER PROBLEM. THE DEALER HAS THE CAR MORE THAN I DO. I HAVE MADE COORPORATE AWARE OF THE PROBLEM AND SEEM TO NOT CARE. I HAVE SHOWED THEM THE VIDEO AND THEY SAY THEY DONT KNOW WHAT COULD BE CAUSING THAT TO HAPPEN. IT ALSO HAS TRANSMISSION PROBLEMS WITH JERKING WHEN SHIFTING GEARS AND THEY TELL ME THAT IT IS SUPPOSE TO DO THAT. THATS [XXX]. THIS WILL BE THE FIRST AND LAST FORD PRODUCT I WILL EVER BUY IN MY LIFE. CUSTOMER SERVICE WAS HORRIBLE WITH COOPERATE AND THE DEALER. AND IF I GET INTO AN ACCIDENT BECAUSE THEY DONT KNOW WHAT IS WRONG WITH IT THEY WILL BE GETTING SUED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- New Castle, DE, USA

Sunroof shattered while parked in garage:

- Seattle, WA, USA

2013 Ford Fusion latches/locks/linkages:doors:latch NHTSA campaign #15V246000. My front right door failed to close on 09/27/2017 and my right rear door failed on 12/21/2017. Both times the car was stopped, in a parking lot and failed, one when exiting the car and the other when entering. I had to use a bungee cord through the rear widow when the front door failed and use the child restraint hooks when the rear door failed. Each time I was approximately 100 miles from the dealership in my home area. Each time it took 3 to 4 days to be repaired. The dealer (ernest mccarty) charged for both repairs as my VIN was not included in the recall notice referenced above. Additionally, Ford was of no help, did not respond to my inquiries and their decisions as they said they would. They also appeared unconcerned for my problems.

- Hoover, AL, USA