Car over heating engine and collant system affected

- Lawrenceville, GA, USA

Left my house drove 5 miles, stopped to sisters house to drop off an item, 2-3 minutes later walked outside and found flames coming out of the hood on the passenger side near windshield. Barely able to open door quick enough to get my purse out and it was engulfed. Woke up a neighbor who came over with a truck to drag it away from house and garage. Wasn't for him my sisters house would been lost as it took 25 minutes for fire department to show up. Only thing not burned is the taillights. Obviously there was an issue in the engine compartment. Have read about a recall for this specific model for this specific reason. Feeling like my insurance is not going to be very helpful with damages. What else can be done?

- Gouverneur, NY, USA

Beginning approximately 4 months ago, from a cold start in either a reverse or forward direction, my car would slowly lose power and within 30 seconds, stall. The electronics still function, however the car must be put into park, turned off, then restarted. After researching, I discovered that my car did fit the requirements for the "recall" given to 2013 Fusion based on its assembly plant and assembly date. I visited my dealer, however they were unable to help because there "was no code thrown." Indeed, no wrench or engine warning light was given at the time of my car stalling. It has now happened nearly a dozen times - the most recent occurring on Dec 10, 2016 - and I expect it to keep happening unless the electronic throttle body is fixed. Because the dealer believes that I do not fit within the requirements however, I am unable to have this issue taken care of.

- Austin, TX, USA

The contact owns a 2013 Ford Fusion. The contact stated that the fuel pump had low pressure. The vehicle constantly hesitated the service engine warning indicator illuminated, and the vehicle stalled randomly several times. The manufacturer advised the contact to take the vehicle to a dealer for diagnostic testing. The approximate failure mileage was 87,000. Updated 03/02/17

- Grand Prairie, TX, USA

Car is equipped with 1.6 echoboost issue started last year car powered down for no reason dealer could not find problem. Ford changed water pump at this time stating recall even though at this time I explained could smell antifreeze. Car began to act up again changed spark plugs only to have one stick fixed problem at my expense Ford explained never heard of this issue which is nonsense according to the numerous complaints noted online. Got car back same day check engine light came on Ford said it was fuel sensor which I paid. Next week check engine light came back on finally dealer smelled antifreeze even though this has been brought to there attention. Ford does not want to cover items even though this was a certified used car and has 65000 miles still under 100000 mile warranty. I was driving car when it stalled both times in winter when temps were below freezing. Antifreeze did not leak in garage I did explain I noted moisture when changing plugs located around head.

- Walnut Cove, NC, USA

Power steering system fault came on the dash. Pressed the ok button and then noticed balls of fire coming from under the vehicle. I then tried to pull over. I couldn't brake, press the gas, or turn the steering wheel. The car then burst into flames and then the vehicle exploded and burned.

- Union City, GA, USA

Yesterday I purchased a vehicle through an auto broker from manheim atlanta. No more than 6 hours later the vehicle caught fire while I was driving it and exploded multiple times. 7:30pm I was driving on 285 headed home and I noticed a warning on my dash stating that the power steering assistance has a fault at the same time I noticed balls of fire coming from underneath my car. I tried to get to the shoulder however the engine seized hindering me from doing anything. By the time the car slowed the interior was filled with smoke, I jumped out then the car exploded multiple times.

- College Park, GA, USA

The contact owns a 2013 Ford Fusion. While the vehicle was idling, the coolant over temperature warning indicator illuminated, resulting in engine failure. The vehicle was towed to the dealer where it was diagnosed that the bypass valve and the heater hose failed and needed to be replaced. Also, the power train control module needed to be reprogrammed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12V551000 (engine and engine cooling). The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 50,000.

- Austin, TX, USA

The contact owns a 2013 Ford Fusion. While driving approximately 65 mph, the engine coolant warning indicator illuminated without warning. The vehicle was towed to the dealer where it was diagnosed that there was a crack in the cylinder. The engine needed to be replaced. The vehicle was not repaired. The vehicle was previously remedied per NHTSA campaign number: 12V551000 (engine and engine cooling). The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 64,000.

- Holden, MA, USA

This car (2013 Ford Fusion ecoboost) is 3 years old with only 50K miles. At slow speeds such as pulling out of a parking lot or coasting to a slow speed at a light or stop sign the engine just dies like it ran out of gas. You have to pull over and stop the car. You then have to restart the car. After a few seconds it starts just fine. It's random but becoming more frequent. It happened 3 times to my wife the other day. It's a safety concern and dangerous to drive in heavy traffic. The dealer said it's probably the electonic throttle body a very well known issue according to postings. Part is $700 and labor $200 for a part that is covered under warranty for other Ford Fusion but not the ecoboost! my last Ford Fusion had the same problem. That cost me $500. I guess I didn't learn my lesson then but I've learned my lesson now. Will get rid of this car and never buy Ford again. I look at every Ford Fusion on the road now as a death trap waiting to happen. I hope to get rid of mine in time.

- Angleton, TX, USA

The contact owns a 2013 Ford Fusion. While driving 55 mph in stop and go traffic, the contact noticed smoke coming from the front of the vehicle. The contact pulled the vehicle over, turned off the vehicle, and noticed smoke coming from the front vents of the vehicle. There were no warning indicators illuminated. The fire department extinguished the fire and no reports were filed. There were no injuries. The vehicle was towed to an independent mechanic. The contact stated that the overheating sensor warning indicator previously illuminated, which indicated that the vehicle overheated when it actually had not. The vehicle was towed to an independent mechanic who diagnosed that the coolant temperature sensor malfunctioned and coolant was leaking onto the sensor. The sensor connection was damaged. The manufacturer was not notified. The contact found NHTSA campaign number: 12V551000 (engine and engine cooling), but was unsure if vehicle was included. The VIN was invalid. The failure mileage was unknown.

- Anna, TX, USA

I purchased this vehicle new delivered to the dealership from another location with just under 200 miles on the odometer. I noticed my first issue when the motor would stall going at a low rate of speed 15-20mph through a parking lot at about 22,000 miles on the odometer and also would hesitate to start. I only assumed it was bad fuel being such a new vehicle. This happened periodicaly up untile the engine gave an over temprature coolant display killing all but idle power to the ingine making the car undrivable. Thus I had the car towed to the dealership at excactly January 3, 2016 with 64,056 on the odometer. I had then noticed recalls for this particular motor in Ford Fusion and escapes with this particular size engine. After the recalls repairs were completed for my vehicle I still experienced engine stalls, but less frequent throughout this period and rough idle at initial start of the engine more frequently as time passed. The over temprature coolant message came on again, at 87,000 give or take ( again towed to dealership so they will have reported milage). I was informed that numerous repairs had to be made and are not covered under any recalls although I feel this vehicle more than meets the criteria for numerous recalls. I have had this vehicle checked for coolant leaks from another certified shop and no hoses have been found to have any leaks.

- King, NC, USA

My 2013 Fusion stalls out in park, reverse. When I start driving it cuts off at 20-30 mph. Worried about causing an accident. Took my car to get diagnose on 9/30/16. It was a fuel pressure sensor on the fuel rail and replaced it. Didn't clear code. Took it back on 11/10/16 to get re-diagnosed. Found that it was a purge valve that they replaced for free. 11/11/16 at 5:30pm I arrive home from work. 1 hr later my wife was going somewhere and it stalled out. Thank god it happened in our apartment complex. This issues is dagerous when driving on the the road. I'm taking it back 11/12/2016. Lets see whats they tell my..Ford, please help us with this issue. This is the only car I have...

- Lakeland, FL, USA

The contact owned a 2013 Ford Fusion. While driving 55 mph, the front end of the vehicle caught fire. The engine overheated, shut off, and the engine warning indicator illuminated. The fire department extinguished the fire and a police report was filed. No injuries were sustained. The vehicle was towed and deemed destroyed. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 12V551000 (engine and engine cooling). The failure mileage was 67,000. The VIN was unavailable.

- Brainerd, MN, USA

I was driving my 2013 Ford Fusion, 1.6L ecoboost to work when I noticed the engine started overheating while I was driving up a hill. I saw smoke coming from the engine and pulled over. As I did this, someone driving by said they saw flames coming from under my car. I immediately pulled the car onto some pavement and got out to check. I saw flames dripping from the oil reservoir. I grabbed my backpack and started running up the hill to my office, which was only about 100 yards away, to get a fire extinguisher. As I started running, I heard a loud woosh sound and saw that the entire front of the car had burst into flames. Less than a minute after I had gotten out of the car. The flames were about 15 feet high and luckily didn't ignite the dry, grassy hillside. The fire department came after about 20 minutes and put out the fire.

- Napa, CA, USA

My car cuts off while driving with a shaking. This has happened several times over the last few weeks. This happens whether I am backing out or driving at different speeds.

- Golden, MS, USA

We have had our 2103 Fusion now for 2 months. 1 week after having the car it began to make a humming noise around the gas tank area, then when you slowed down for a red light the car would stall and be hard to start back. Sent the car back to the dealership to only be told they couldn't find anything wrong. Once we received the car back we drove it for a couple of days and the car started making the noise again and would stall again. Called dealership and took car back again still nothing. Received car back and began to notice when we was fueling the car that the RPM gauge would go up and down and then the vehicle would quit and be very hard to start back. While driving the vehicle about 3 weeks ago it stalled again and would not start back, finally after about 30 mins of trying the car started. Sent car back to dealership again and they have had the car 3 weeks and they are saying they can not find anything wrong with the vehicle. I asked if they had put fuel in it like I advised they proceeded to tell me no. I advised them when they did to let me know what the car did. We no longer feel safe driving the car. I believe we either have a fuel pump issue or the vehicle is pulling air in from the fueling system and is causing it to air lock. The vehicle has quit about 12-15 times in the 2 months we have had

- Rush, KY, USA

We have a 2013 Ford Fusion and while driving car making a right turn the passenger rear door flew open luckily our child was sitting away from the door and we were on our driveway turning on a small highway. The door latch is not allowing door to stay shut. Upon research we found there is a recall on door latch of 2013 Ford Fusion manufactured at hermosillo plant and during certain dates in 2012. We taped our door shut and went to dealership they stated that our vehicle is not part of this recall. I informed them that our car was manufactured in hermosillo plant in 2013 and it fits the recall description. However they would not pay for it even though it is a recall. They want us to put up the $400 to pay for it when their company has a recall on door latches. We had another issue with the coolant and again they had a recall on the coolant system as well but our car is not part of the recall although again it fit the recall description to a T. we paid to have that fixed but this is ridiculous that we have to pay out of our own pocket on a recall the company should be responsible for fixing. We don't have $400 to fork out and we need it fixed as we have 3 children that we take to school everyday and we are struggling to find out where we can get the money to fix this problem when we feel it should be Ford to fix it.

- Isleta, NM, USA

I need to get my engine coolant temperature sensor, coolant bypass valve, and connectors replaced due to overheating. I feel this matches the Dec 2012 recall of overheating. Harold zeigler Ford is trying to charge me $765 for this repair in which I feel matches the recall.

- Elkhart, IN, USA

The contact owns a 2013 Ford Fusion. While driving 35 mph, the engine overheating warning light illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 12V551000 (engine and engine cooling), but the VIN was not included. The failure mileage was 69,000.

- Murrieta, CA, USA