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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
19,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Fusion Owner Comments (Page 1 of 21)

problem #402

Jun 072024

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 19V001000 (Air Bags) 21V158000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

- San Diego, CA, USA

problem #401

Jul 012023

Fusion

  • miles
Power steering went out and made me crash. Prior owner got it fixed but still didn-??t fix issue

- Silvis, IL, USA

problem #400

Mar 122024

Fusion

  • miles
Driver side impact and passenger side curtain airbags deployed but not driver side that was hit.

- West Palm Beach, FL, USA

problem #399

Sep 142023

Fusion

  • miles

A D V E R T I S E M E N T S

Ive had multiple accidents trying to get this car repaired. There are recalls all the way up to 2010 yet 2011 are also having the same hydraulic issues and ABS issues.This is outrageous i have to spent over 3000 dollars and the issues still is resolved especially when im paying for manufacturers error.I am not hard on any of my cars but this one is HORRIBLE

- Robinsonville, MS, USA

problem #398

Dec 252023

Fusion

  • miles
I currently have the Airbag indicator light on my car lit up. I was recently recalled, and the work done in February of 2023. I do not have confidence in the dealership that completed the work initially due to circumstances that occured with my same car a few months later. The circumstances are that later in the year, my car was in the same shop for 48 days, and they could not diagnose, or fix the problem with the car. (not related to airbags, but my trust is broken) I then brought the car to a different dealership, and they were able to diagnose, and fix within 48 hours, not days. My concern is that the car was not properly put back together, and that I still have an Airbag issues, which is a safety concern for me, and potentially a passenger. My request is that, a recall is reissued on my car for Airbags, so that I do not need to go to the same dealership to complete the work, that should have been done correctly the first time.

- Lawrence , KS, USA

problem #397

Jun 012020

Fusion

  • miles
Since I bought my car in 2000, the dash where the passenger airbag comes out is broken. I have to turn the airbag off if anyone sits there. I'm afraid it will pop out at any time

- Waveland, MS, USA

problem #396

Sep 052023

Fusion

  • miles

A D V E R T I S E M E N T S

Air bag light recall

- Englewood, OH, USA

problem #395

Mar 252021

Fusion

  • 0 miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- North Charleston, SC, USA

problem #394

Nov 082022

Fusion

  • miles
The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its dealerships are saying there-??s nothing they can do to fix it. However, I know that these issues going on with the car (power steering assist and electronic throttle body issues) are related to the recall on the vehicle. There are apparently no active recalls on the vehicle, but I know that the previous owners may have taken the car in for problems related to the recall. However, I also know that the company is required to fix problems related to the recall no matter how many years the warranty is or how many miles the vehicle has on it, so I-??m unsure why both Ford and its dealerships are saying there-??s nothing they can do and that I-??ll have to pay for a diagnostic fee and then the repair fees associated with the problem, and I just got the vehicle. I don-??t feel that it-??s fair that I pay for repair costs associated with a recall on several other Ford Fusion vehicles as well (2011-2012) when those recall related problems almost killed me, and upon researching it no other cars have power steering assist, electronic throttle body and airbag problems like the ford fusion.

- Milwaukee, WI, USA

problem #393

Nov 132022

Fusion

  • 150,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while his wife was driving 60 MPH, a deer jumped in front of the vehicle causing the contact to strike the deer and damage the front end of the vehicle. None of the air bags deploy. No one was injured. A police report was filed. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage 150,000.

- East Bethel, MN, USA

problem #392

Sep 062022

Fusion

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that the passenger-??s side air bag warning light was illuminated. The contact then received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the recall was related to the driver-??s side air bag and not the passenger-??s side air bag. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Mechanicsville, VA, USA

problem #391

Aug 262022

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. After performing a VIN check online, it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Arlington, VA, USA

problem #390

Aug 192022

Fusion

  • 191,353 miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 15V340000 (Steering), 21V158000 (Air Bags) and 19V001000 (Air Bags). The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering assist and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering linkage and power steering module needed to be replaced. The dealer was made aware of the failure and scheduled an upcoming appointment to perform the recall repairs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 191,353.

- Richmond, VA, USA

problem #389

Jul 012021

Fusion

  • 0 miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Black Mountain, NC, USA

problem #388

Aug 072022

Fusion

  • miles
Car has been on recall over a year. When will I be able to have it fixed?

- Euless, TX, USA

problem #387

Mar 192021

Fusion

  • miles
It has been 16 months since I received initial communication about the recall for my driver's side air bag. I've received no other communication regarding this recall and the NHTSA website shows that a remedy is still not available. 16 months is not a timely manner to repair an issue that in the event of airbag deployment can cause serious injury or death. Being 16 months into this process with no remedy, no communication, and no repair in sight, I want to know when Ford is going to give up and give me a new car.

- Wyoming, MI, USA

problem #386

Apr 132022

Fusion

  • miles
I called Ford at Sam Galloway in Fort Myers and I told them that I have at least 5 recalls but only one is important which is the passenger air bag. I was told that they have availability for September. I asked them, why wasn-??t I informed of the recall? They couldn-??t answer. I need to know where should I take my car. Thank you

- Cape Coral, FL, USA

problem #385

May 312022

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gilroy, CA, USA

problem #384

Jun 102021

Fusion

  • 175,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jerked and was slow to accelerate. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 175,000.

- Saint Louis, MO, USA

problem #383

Apr 082022

Fusion

  • miles
Air Bag Recall has been unfixed since car was made in 2012. The recall was First started on March of 2021. I need to know my rights if the remedy is never made. The 1st issue is I don't feel safe driving vehicle and I can't get out into another vehicle which I understand is my issue but if Ford doesn't care about my safety why should I care what is technically owed to me. I didn't make a vehicle that could kill someone because of sup standard parts. 2 issue is I don't to get into an accident but if I do and survive my car Insurance would total set car because they can't as a company put a part on to a vehicle knowing that the Air Bag is still faulty. I do have gap if it came down to it but what if I didn't have that now Im Financially responsible for things I didn't cause or allow to Happen. All I'm asking is what are may rights. Does Ford as a Company have to help me if so how? Rental Car or Help try get me into another vehicle regardless of my Financial Situation.

- Crofton, MD, USA

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