CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
19,750 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Coconut point Ford (22400 S tamiami trail, estero, fl 33928, (888) 859-1976) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in August of 2016. The dealer (colley Ford, 1945 auto centre dr, glendora, ca 91740) stated that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts were not available. The dealer (ronnie watkins Ford, 101 george wallace dr, gadsden, al 35903, 256-543-9400) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The dealer (Ford of dalton, 925 shugart rd, dalton, ga 30720) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tools confirms parts not available.
- Dalton, GA, USA
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Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called airport marina Ford at 310-574-2641 (located at 5880 w centinela ave, los angeles, ca 90045) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called northside Ford at (210) 525-9800 (located at 12300 san pedro ave, san antonio, tx 78216) and was informed that the part was not available. The manufacturer informed the contact that a second notice would be sent when the part became available and did not offer further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Orchid isle auto center (10230 kanoelehua avenue, hilo, Hawaii 96720, (800) 729-2517) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The airbag sensor light keeps coming on. I have taken it to a dallas hardy Ford (paulding county Georgia), where it was purchased, twice to have it fixed. They say it is fixed and then it comes on again. Last year in January it came on again. This time I had Firestone in mechanicsville, va look at it. They said that there was nothing wrong with anything except there was a bunch of "gunk" on the connectivity wires. They scraped them off and the sensor light went off. However, it has come back again. I am not if the airbag works on or not. Dallas hardy Ford tells me because it is out of warranty they will charge me a huge sum of money to even look at it. This has been going on since 2014.
Takata recall it's stated that this recall was acknowledged January 2017. It's almost been 2 years and we are still driving around with a potentially fatal recall needing to be fixed in our car. I've been into a Ford dealer multiple times and they are unable to do the repair because I have not received a notice to come in and the parts are not in. The airbags deploying and shooting metal is a pretty serious issue and we would really appreciate having this issue taken care of sooner rather than later.
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign: 17V024000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification March of 2017. The contact spoke with the dealer mike fitzpatrick Ford (238 bullsboro drive newman, Georgia 30263, (770) 253-4140) who advised that the parts were not available for the recall repair. The manufacturer was contacted. VIN tool confirms parts not available.
Takata recall. I do not want to wait to see if my airbags are defective upon an accident happening. I would like them checked or replaced now. Why send the information in the mail to me on 10/30/2018 that my car could have defective airbags and not have them at least checked out" get real; makes no sense. Why cause this worry to someone and not correct it"
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hemet gosch Ford (150 carriage circle, hemet, California 92545 (951) 396-7250) was made aware of the recall in October of 2018 and stated that the parts were unavailable. The manufacturer was made aware of the issue in December of 2017. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated problem has not been resolved after 2 years.
Takata recall letter was originally received on March 2017 so I contacted my Ford dealership in fresno and I was told by Ford that the parts were not in and that they would contact me when they were in. I called Ford a few times after that and I was still told that the parts were not in. I then received a letter from Ford in May 2018 stating that the parts for the airbag were still not in and that they would notify me when they came in. As of today, October 30, 2018, I still have not heard from Ford regarding the parts. In the meantime, my life and others who are passengers in my vehicle could be in great danger of I were in an accident. These parts should have come in a long time ago when I received the 1st recall notice. It is now a year and a half later and still no parts are available. This is absolutely ridiculous!
A D V E R T I S E M E N T S
- Bonita Springs, FL, USA