CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are. Read more »
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
50,167 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes began to feel spongy. I had a small accident when I could not brake causing damage to another's car. Replaced the brake pads, had the system bled but now I have no brakes. I have no brake pedal at all. Replaced the master cylinder, front calipe, brake booster, and brake still have no brake pressure at alll.
While in motion on a city street, the ABS light, the red brake light, and the traction control light illuminated on the instrument panel. Brake pedal engagement requires more travel to engage the brakes. The vehicle was taken to a Lincoln dealership for repair. The dealer noted that the ABS module failed. After a close inspection, it was determined that the ABS module had failed due to brake fluid contamination. The ABS module was replaced, but I'm concerned more with the apparent cause, which appears to be the degradation of the ABS hydraulic control unit (hcu), where the ABS module attaches to. The ABS module should have zero fluid contamination. It would seem that the replacement ABS module will fail from the fluid ingress contamination again. Please review attached photos and receipt. Thank you.
The contact owns a 2012 Ford Fusion. While driving approximately 15-20 mph in inclement weather, the brake pedal was depressed, but failed to slow the vehicle down within a safe distance. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The brake pads were replaced three additional times. Additionally, the contact stated that the seal around the windshield failed and water leaked from the windshield down behind the dashboard. The contact stated that an appointment was scheduled to have the vehicle repaired; however, a loaner vehicle would not be provided. Several unknown dealers and the manufacturer were called and informed of the failure. The approximate failure mileage was 40,000.
Brake pedal will go all the way to the floor and not stop the car. At times the ABS will appear to activate. This could be on dry pavement or ice road surface. Has been in the service shop several times and still no solution. This car has under 60K miles.
- Tower, MN, USA
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I was driving the vehicle on a city street when the break ABS light came on. Took it to the Ford dealership and they informed me that the hydraulic control and the electric control where in need of repair at a total of $2749. This is a weird issue that seems like it should be recalled. The car was working perfectly and I have gotten all the tune ups and kept the car up.
The contact owns a 2012 Ford Fusion. While attempting to stop the vehicle, the brake pedal traveled to the floorboard and the braking distance was extended. The vehicle was taken to an independent mechanic who replaced the brake pads, rotors, and calipers, but the failure continued. The mechanic diagnosed that the anti-lock braking system was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified. The failure mileage was 94,000..
At 80,000, my brakes failed. It started when I started the car in the morning after it sat in the garage overnight. When I started the car, I put my foot on the brake and then put he car in reverse. My foot went to the floor board to stop the car. Normally, I barely tap the brake pedal for it to stop. This happened twice and I took it to a brake shop. They realized this brake failure happens both going forward and reverse after the car sat for overnight. After research, they realized that this is a major brake problem and suggested I visit a Ford service center since they were not equipped for this type of repair. I had the Fusion towed to my local Ford dealer. After the first diagnostic, the dealer said that it is the hydraulic control unit. I then mentioned to the dealer employee that there are many reports on this vehicle having this same situation and it is under investigation.
When I was driving on the paved road about 15 miles per hour I let off the accelerator while engaging a slight curve in the road and the car all of a sudden sped up out of control. The brakes had no effect on stopping the car. So I steered away from traffic ahead and went into an open field. The car got up to around 50 mph, and 60 yards out I hit a 10 foot wide trench by 2 foot deep. The front end hit the other side and the airbag went off. The brakes finally stopped the car about 30 yards from the trench. The decorative front end and the back end was tore off along with miscellaneous brackets. The radiator was pushed up into the hood with no leaks.
Brake pedal is soft, and takes longer to stop. Had vehicle checked - all brake systems function correctly except for anti-lock brakes-modulator valve. Service center quoted $2282 to replace the assembly (# be5Z2C215A). The high cost is for 2010-2012 model years only. The cost drops significantly for the 2014 Fusion. The high cost of this safety related repair, makes essential repair unaffordable. NHTSA ought to force release of an affordable part, based on safety.
Was driving around 35 mph and heard a clunk. A few seconds later and another clunk. Then heard a grinding noise and the loss of traction light came on, so I put my foot on the brake, at which point it became clear that the grinding noise was from ABS engaging. Slowed down to under 25, and it stopped these issues. Sped up to above 30, and the problems reoccurred. As these things happened, it became harder to steer. Car system was malfunctioning in some way to think I was losing traction and that ABS need to be engaged. There was no reason for any of this as I was traveling straight on a dry (sunny, no rain), straight road. Eventually the service advancetrac light came on as well. Was able to find a place to pull over by keeping the car under 25 mph (any speed above that seemed to re-engage the issue). Even at low speeds, loss of traction light and service advancetrac indicator remained on. This issue is dangerous as it makes the car harder to steer and control. I was lucky to be on a straight road with no other traffic.
The contact owns a 2012 Ford Fusion. The contact stated that the brake pedal traveled to the floorboard when it was depressed. The contact cautiously coasted the vehicle over to the side of the road and parked it at his residence due to the failure. A dealer was not contacted. The manufacturer indicated that the vehicle was out of warranty and did not assist. The vehicle was not diagnosed or repaired. The VIN and failure mileage were not available.
While driving down my street going about 10 mph. My break peddel went to the floor with the sound of loud grounding. I took the car back to tbe house. In the past week a break booster new front and back pads 1 caliper a master cylinder and ABS module have been replaced. Breaks are still non existant.
At the approach of a stop at about 20 mph or less, when depressing the brake pedal to stop the brake pedal goes all the way to the floor for no reason and car will not stop and at times putting me and any passengers in great danger. This has happened many times, most often when pulling out of the garage but most recently has occurred at 3 different intersections and 2 times almost T/boned in the middle of a busy intersection. At what point does it take for me to or my only daughter to die because Ford won't step up to the plate and admit they have an issue with the breaking system on these cars? I have had it to the Ford shop and I have also a case # recorded to Ford. It is time for Ford to take action and recall this type of car before there is an unnecessary death related to their negligence.
I have had several brake failures where the pedal went nearly to the floor before the brakes engaged. This has always occurred after a sudden stop, or when braking in a turn. This time it happened while trying to avoid and object that flew off the back of a truck. After previous events I was able to bring the pedal back to normal by pumping it hard a few times, this time it didn't work. I did some research and discovered that this was a common, and very dangerous, occurrence. Being an engineer, I decided to look into it further. What I found was that a component in the ABS control, a dump valve, was failing to close after an ABS event. This in itself is very dangerous, but the fact that the system doesn't send or record an error is inexcusable. My research has led me to conclude that this is a design flaw in the control unit. The fact that it doesn't pop an error is very suspicious. Ford has known about this flaw for a long time, and it affects all model years from 2005-2012. I also found out that the problem was being investigate (by you I assume), but only includes model years from 2005-2010. It does in fact involve all of the first generation Fusion. In investigating further, I discovered that Ford engineers not only knew about the problem. They discovered what was causing it. It seems there is an incompatibility of some of the internal (wetted) components and the brake fluid. A chemical reaction occurs, over time, causing the development of a gel like material that causes the valves to stick in the open position. People have been injured because of Ford failure to act, and there will be more in the future, there are a lot of these cars still on the road. Ford should fix the problem, and recall all affected vehicles still in service.
It was a chain-collision. The Lexus in front of me slammed into an Acura, and I slammed into the Lexus at about 50mph. Severe damage to my car (it has been deemed a total loss by ins.) we were southbound on I-35 near the Continental exit in dallas Texas on Sunday May 13 2018 at about 3pm.
Client approached an intersection with a left turn, applied the brakes. They went to the floor, vehicle never stopped or slowed down until running through a sign, into an embankment. Client was severely injured as a result. Vehicle was a total loss. Vehicle is currently stored at a tow yard. We have 30 days to get the vehicle inspected by the NHTSA. Please contact my office to get the address.
The contact owned a 2012 Ford Fusion. While driving at an unknown speed, the vehicle failed to stop when the brake pedal was depressed. The contact's daughter stated that the brake pedal felt soft. As a result of the failure, the contact's daughter rear ended another vehicle. There were no injuries and a police report was filed. The vehicle was towed from the scene to a salvage yard where it was deemed destroyed. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 85,000.
A D V E R T I S E M E N T S
- Accokeek, MD, USA