Car was idling in line at a drive thru for about 5 minutes. Driver released floor brake to move up in line. After pulling up a few feet, and then trying to slow the car, the brake pedal traveled all the way to the floor and braking distance was extended. Driver was afraid the car wouldn't stop. Car has a new electronic throttle body and hydraulic ABS pump, but problem persists. Driver is considering getting a new car.

- Baltimore, MD, USA

On two occasions the brake systems failed to work. 1. driving on rt 4 (double lane state rd.) in Maine speed approx 60 mph. There was 4 to 5 cars ahead of me. Suddenly, everyone applied their brakes. The first car in line decided to take a left hand turn. I applied my brakes-brake pedal went to the floor--no antilock brakes. Had to swerve into oncoming lane. Finally car stopped. A second time it happened was on a hill in dover, nh. There is a traffic light at bottom of hill. As I started down the hill, I applied the brakes again no brakes no antilock brakes. Luckily was able to stop by time I reached the light. I took car to a local garage they test drove and it operated fine. They removed wheels and looked at all the brakes. The rear brakes, calipers, pads etc were replaced a year ago. The front brakes looked brand new even though there was almost 52,000 miles on them.pads and rotors looked like new, shiny, no scratches. Could not find the problem. We decided to replaced the rotors and pads with a softer version. Seems to be working"?"

- Berwick, ME, USA

After going to several service places with my brakes they are yet giving issues having to pump them to stop. Power steering system assist shut down while driving and door latches won't open from the inside. The local Ford place said I need to contact Ford Motor Company because there are recalls for my issues but not for my VIN number and I need to get them added under my VIN so they can fix it with no charge.

- Hattiesburg, MS, USA

Brakes failed stopping suddenly at 70 mph nearly hitting a row of cars ahead of me pedal went to the floor increasing stopping distance probably 400 percent with very weal brakes. Brake light and ABS inop light illuminated. Was able to drive car home slowly using hybrid electric motor brakes. Repair shop said brake control module has failed this is a low mileage car unacceptable could get someone killed.

- Mishawaka, IN, USA

The brake pedal is soft and travels further than normal. Braking distance is significantly increased. I brought the car to the dealership and turned out that the hydraulic control and the electronic control units are both faulty, based on some research it appears this is a known issue. It has a new master cylinder and brakes have been bled professionally. This did not cure the problem. It is unsafe. I want the dealer to do something about this at no cost to me. This is a recall item for 2010 Fusion, but not 2012.why"?" I've seen several complaints about this same issue why hasn't anything been done, safety should be top priority.

- Sulphur, LA, USA

The brake pedal goes all the way to the floor before slowing down even when accelerating at slow speeds. They're very sponges when making stops and almost non existent after hitting a bump in the road.

- Decatur, GA, USA

The brake pedal is soft and travels further than normal. Braking distance is significantly increased. This began after the ABS system engaged several weeks ago after normal braking over a rough section of road and it has not returned to normal. All brake pads and rotors were replaced and the system was flushed but the problem remains. Based on some research it appears this is a known issue caused by a faulty ABS module.

- Phoenixville, PA, USA

On occasion when the brakes are pressed it simply falls to the floor and has to be immediately repressed. It has a new master cylinder and brakes have been bled professionally. This did not cure the problem. It is unsafe. I want the dealer to do something about this, no cost to me. Ocures while in motion.

- Trussville, AL, USA

While traveling at a slow rate of speed the brakes on my 2012 Ford Fusion hybrid failed to engage, with the pedal traveling all the way to the floor. The car was tuned off and restarted and the brakes seemed to work again. I had the vehicle towed tot he dealership and turned out the the hydraulic control and the electronic control units are both faulty. This is a recall item for 2010 Fusion hybrids, but not my year.

- Loveland, OH, USA

My son was driving & preparing to stop at a stop sign. It was a road he was very familiar with. The brake pedal went to the floor. He attempted to slow the vehicle & turn the corner by swerving up an embankment slightly. He realized it wouldn't slow. He pumped the brakes several times with no brake response. He chose between a garage & a tree to stop the vehicle. He headed for the tree. In insurance investigation, brakes functioned normally. Severe undercarriage damage had been repaired less than 2 weeks prior to the accident. Police were called to accident scene & filed report. There were no skid marks at the scene. The speed was estimated at 35-40 mph - within/lower than speed limit. Consumer states that the vehicle was totaled in the accident. Insurance company is moving vehicle to a salvage pool. They conducted an investigation and looked at the ABS/hcu and determined that the brakes did not cause failure.

- Edinburg, VA, USA

This references tracking no. 11246006. For the second time, Nov. 29, 2019, my brakes failed. Ford Fusion 2012, 40,100 miles. I was parked in a garage - started car, put in drive and all failure lights came on and no brakes when I used the brake pedal. My invoice for $3,200 to repair stated "inspected and found that ECU and hcu both have internal failure not allowing computers to control respective components.... per pin point test." I believe this failure is a result of defective parts on the Ford vehicle. This car has only 40,000 miles -- it should not have a failure of this magnitude. I believe I should be refunded the amount I had to pay for repair. P.S. after paying $3,200 for the repair, I was presented with a car that had so many leaves all over the car, I had to use my snow removal wand to remove the leaves before I could see out the windows -- this is not acceptable. They had my car for 12 days to repair??

- Alexandria, VA, USA

If I hit a large bump or going down a rough road if you go to hit the brakes it's like they aren't there and the brake pedel goes all the way to the floor with a little brake at the floor, you have to stop and turn the car off and pump the brakes a few times and then they are ok, it also happens when the ABS works, I think the problem is in the ABS valve assembley they recalled the 2008 to 2011's for this problem but not the 2012's

- Zeeland, MI, USA

On September 26, 2014, I was involved in an accident as we were driving on a city street to where my passenger seat belt did not work upon frontal head on impact or my airbags didnt go off causing me to collide into the dash board. This caused ligament tearing in my right hand/shoulder as that was the initial impact. Now I have to continue to suffer from limitations on the use of my right hand/shoulder complications. For the brake issue beginning December 1, 2019. It has come up that the emergency brake is sticking and tearing through my brakes as I am driving on the street or even highway causing it to smoke around my back tires. I nearly lost my life once, and do not want it to happen again, but when checking brake recalls it's only up to a 2010 model and I have a 2012 model. This issue has caused the padding on my breaks to completely disappear leaving me unable to come to a stop.

- Albuquerque, NM, USA

The contact owns a 2012 Ford Fusion. When the vehicle was taken to have the oil changed, the mechanic heard a winding sound coming from the transmission. While attempting to accelerate, the vehicle hesitated and exhibited a jerking sensation before accelerating. Westfield Ford (located at 6200 S la grange rd, countryside, il 60525, 708-354-8600) heard the winding noise under the hood and diagnosed that there was a default with the parking brake and rotors. The vehicle was repaired, but the failure continued. The manufacturer was made aware of the failure and informed the contact that it would not be covered under warranty because it was expired. The manufacturer provided case number: Cas25108633. The approximate failure mileage was 50,000.

- North Fort Myers, FL, USA

ABS warning light and low brake fluid light on. The lines and master cylinder were replaced and the brakes are in worse condition. Loose and poor response when moving and needing to stop.

- Ridgway, CO, USA

The contact owns a 2012 Ford Fusion. While driving various speeds, extra distance was needed when bringing the vehicle to a complete stop. The contact also mentioned that the steering wheel seized prior to the brake failure. The vehicle was taken to barbee's freeway Ford (4471 E evans ave, denver, co 80222, (303) 584-6600) twice for diagnostic testing, but the failures could not be duplicated. The vehicle was not repaired. The vehicle was taken to big mike naughton Ford (150 S havana St, Aurora, co 80012, (303) 343-1900) for the braking failure, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was also taken to lewis Ford Lincoln of hays (4450 vine St, hays, ks 67601, (785) 625-3441) where the steering module was replaced. The manufacturer was not made aware of the failure. The failure mileage was 54,419.

- Dever, CO, USA

The contact owns a 2012 Ford Fusion. While driving approximately 25 mph, a grinding noise emerged from the rear passenger side of the vehicle. In addition, the ABS, traction control, service advancetrac, and tire pressure sensor illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The calipers and brake pads were replaced by the contact. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

- Waterford, OH, USA

Brakes on 2012 Ford Fusion hybrid completely failed while driving on 8/30/19. My son was driving and was going 30 mph. He used the parking brake to stop the car. I had the car towed to the Ford dealer service department 9/3/19. I am told the 'ABS module' failed. Cost for part is $700. Total repair cost $1400.

- Orange, CA, USA

While exiting from my condo parking garage, when applying the brake, brake lights came on and there was brake failure.

- Alexandri, VA, USA

After my ABS system engaged while driving down an uneven road, my brakes have been soft for about a week now. I've tried to pump them but it doesn't seem to do anything and I need extra distance to brake than I normally would. Also, when the ABS system engaged the brake pedal went straight to the floor. This has happened before when I was driving through snowy conditions this past December. The ABS engaged and then the brakes were soft for a week. It finally just somehow fixed itself.

- Clovis, CA, USA