CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
16,384 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - delivery/manufacture still have not replaced passenger airbag inflator issue or provided alternative transportation/solution. Use passenger seat/area daily as commute with wife and 2 children. Live in a high-humidity state (fl) which is at a greater risk.
Takata recall: This situation is real, but Ford has lacked a sense of urgency to fix/correct this serious and potentially fatal lethal problem. July 2016, first Ford notice received. Since then, the same notice received on March 2017 and March 2018. The first two stated "when parts are available" they will contact me by mail, and I am to arrange for repairs with a /local Ford dealer. The March 2018 information states that "Ford is working as quickly as possible to make replacement parts available......" estimated for the spring, 2018. Somehow, that sounds vaguely familiar! other manufacturers have been correcting this problem for some time. Honda has been sending out personnel to directly contact owners. Yet Ford has been unable to do anything but wait ( on what ? ) ! obviously, for some reason, Ford no longer has any regard for safety. They are spending money on new developments ( reported $11 billion on an electric car), but apparently nothing on this know lethal hazard. Why has Ford been allowed to continue for over 2 years without any correction or real attempt to correct this situation, while others have? when will NHTSA step in (or be able to) demand some immediate corrective action by Ford? I have car which I can't trade or sell nor should by driving. Ford did not offer any alternative solutions during my discussions with them.
Nothing has happned but I currently have my car at mcree Ford in dickinson tx for another recall fix and mentioned the air bags and get told yet again that they do not have the parts - is this ever going to be solved" I do not just have the funds to purchase another vehicle for my child - why is this taking so long"
Takata recall. I received a recall announcement dated July 2016. My local dealer informed me again today 3/14/2018 that the parts are still unavailable. In a letter from December 2017, Ford states that no one is allowed to sit in the first row passenger seat. Please let me know why a remedy is taking so long and when I can expect this repair. This situation needs a solution promptly. [xxx] ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (vista Ford Lincoln of oxnard, 1501 auto center dr, oxnard, ca 93036) and was informed that the parts were not available. The contact called Ford of ventura (3440 E main St, ventura, ca 93003) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact to submit her concerns in writing. The contact was referred to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ventura, CA, USA
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The contact owns a 2011 Ford Fusion. While the vehicle was stationary, the air bag covering lifted up from the steering wheel about a quarter of an inch. Kendall Ford in anchorage, Alaska was made aware of the failure and scheduled the contact for a service appointment. The manufacturer was made aware of the failure. The failure mileage was 85,000.
Takata recall. It has now been more than 18 months since I received the first notification of this recall. I frequently have 5 people who need to travel in this vehicle, so not using the passenger seat is not an option. Ford needs to install the new airbags, buy back all affected vehicles, or pay for car rentals when front passenger seat is required.
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notice in December of 2017. The dealer (penske Ford, 4570 mission bay dr, san diego, ca) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. There was no guarantee that the parts would be available by a specific date. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle is a part of the recall for airbag. My car was purchased and lived in Texas until 2016. I know the recall has been prioritized by hgottes and most humid regions to least. I know live in Oregon which is in the last zone to get the repair however based on the recall my a car should be repaired with a zone. My local Ford dealership says there is nothing they can do so I have to cart my family around knowing that the airbag could end up deploying and killing one of my children or wife. Please help me resolve this issue.
Takata inflators. Got a notice for a recall on airbags for my car. There is still no remedy to fix it and they said not to have anyone in front passenger seat. How am I supposed to drive my car with no front passengers. This is ridiculous and needs to be fixed asap or they can make my car payment or get me a new car that I can drive with my family in.
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wade Ford (3860 S cob dr, smyrna, ga 30080) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The contact called tustin Mazda (28 auto center drive, tustin, ca 92782; 714-832-6222) and was informed that the repair would be unavailable due to bankruptcy. The contact called the manufacturer who confirmed the parts were not available and there was no timeframe for when they would arrive. The approximate failure mileage was 56,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting an unknown local dealer in queens, NY, the contact was informed that parts were not available and no estimated time to receive the parts could be given. The manufacturer was not notified. The contact had not experienced a failure. The VIN lookup confirmed parts were not available.
Takata recall. The latest letter from Ford dated 12/2017 stated that there was still no parts available and "do not allow anyone to sit in the first row passenger seat". how is this acceptable"!" - over 6 months since the recall and still no parts to fix it.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tropical Ford at (407) 851-3800 (located at 9900 S orange blossom trail, orlando, fl 32837) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. Based on www.airbagrecall.com, my airbags were recalled on June 1 2016. I recently received notification that Ford is still trying to find replacements and they will notify me when this happens. I have a busy and long commute to and from work so this recall may pose a problem should an unfortunate circumstance happen to me while driving. I am unsure of what defines a "timely response" for the replacements are, but I hope this issue can be resolved soon.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford Lincoln of cookeville at (931) 284-4509 (1600 interstate dr, cookeville, tn 38501) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall- Ford does not have a remedy available for my vehicle. They sent me a letter stating to not have anyone sit in the front passenger seat due to possible injury or death. When contacting Ford customer care they refused to give me a rental until a remedy is available and refuse to take responsibilty if something should happen to a passenger in my vehicle.
A D V E R T I S E M E N T S
- Winter Garden, FL, USA