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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
58,474 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion brakes problems

brakes problem

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2011 Ford Fusion Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #44

May 302015

Fusion

  • 72,000 miles

A D V E R T I S E M E N T S

I was driving along a road at 50 mph which was the speed limit, all of a sudden I get signals on the car that there is a power steering malfuntion. The wheel locked up and I could not even turn it to get my car to safety. I hit a sign due to me not being able to turn my vehicle, my foot was jammed and I was tossed into the steering wheel

- Yucca Valley, CA, USA

problem #43

May 152015

Fusion

  • 74,200 miles
Driving down the highway came up to a slight bend and when I went to turn the wheel I noticed that it was hard to turn. Thinking it was tire going flat I went to get off the highway when I went to get off on the exit the steering was almost impossible to turn had to slam on the breaks to avoid driving off the exit ramp. With all the other complaints on here it would have been nice to know that this could happen

- Sebirng , FL, USA

problem #42

May 162015

Fusion

  • 70,064 miles
Started my car on Saturday morning at 9am, put it into reverse to back out of my spot, when the "power steering assist fault" and "service advance-trac" errors showed on the display. I promptly shut the vehicle down and waited one minute and restarted it, the errors were still present. I am contacting the local dealership. Thankfully this did not happen while driving on the interstate.

- Dwight, IL, USA

problem #41

Apr 302015

Fusion 4-cyl

  • 36,271 miles

A D V E R T I S E M E N T S

I started the car and I got a stabilitrac/power steering error message. The power steering will not work. I tried waiting and restarting as I read online that is a way to fix it short term and it does not fix the problem. It has happened in the past but I did not record the date or mileage.

- Desert Hot Springs, CA, USA

problem #40

Mar 262015

Fusion

  • 92,918 miles
The 2011 Ford power steering unit failed gave a warning to service the car. The dealer found nothing wrong. Vehicle is not safe to drive post failure and the problem is not repeatable at the dealer. The dashboard reads "steering assist failure'.

- Modesto, CA, USA

problem #39

Mar 102015

Fusion

  • 88,172 miles
Was driving the vehicle on the highway at 70 mph when power steering and electronic stability control suddenly quit working and "service now" message appeared. Reset when I was able to pull off the road and turn the car off and on. Was driving straight at the time, thankfully.

- Edmond, OK, USA

problem #38

Mar 042015

Fusion 4-cyl

  • 35,455 miles

A D V E R T I S E M E N T S

When starting vehicle red brake light on, ABS light, traction control light, check brake system message and service advance trac message on verified by Ford service technician: Ids test had code for B1342, internal fault in control module, needs ABS control module replaced at cost of $860. In researching this on the internet I found that there are many complaints about this faulty module and feel that this should be recalled by Ford Motor Company.

- Milford, IN, USA

problem #37

Feb 122014

Fusion 4-cyl

  • 26,000 miles
I am filing a formal complaint against Ford Motor Company about sudden and repeated surging occurring on my 2011 Ford Fusion. The first time the car surged as I was braking, the car suddenly surged forward. The surge threw the car approximately 10 feet before it slowed. I was able to turn onto a side street and into a parking lot to turn off the car. After quieting down I was able to start the car, making sure that there was plenty of room between me and whatever car was ahead of me when I braked at a traffic light or stop sign. After the second time it surged, as I was again braking, I had the car checked by a Ford dealership service department that was unable to find anything wrong with the car or its settings. The car did not surge when it was test-driven by the service personnel. Today, Tuesday March 3, 2015, is the third time the car has surged. I was parking the car when, as I was backing into a parking space, the car surged forward.. I turned the steering to avoid the truck parked ahead of me. While there was no damage to the truck, my passenger side rear-view mirror was severely damaged and must be replaced. The Ford service center where I took the car has estimated that it will.cost over $400 to replace the mirror. In addition there are a number of scrapes along the side of the car which a body shop will have to repaint. This is a serious safety issue. Fortunately there have not been any personal injuries as a result of the surges to date but I am very nervous about driving the car. I have now seen identical complaints about this happening with Ford Fusion on this and other automobile complaint sites. This is a factory or product defect that needs to addressed by Ford Motor Company before someone is seriously or fatally injured.

- Denver, CO, USA

problem #36

Feb 052015

Fusion 6-cyl

  • 50,000 miles
I was backing out of my drive way, my car acts like it was going to die my power steering goes out. Kn the message center it says power steering assists fault and then service advance trac. Have not had power steering since but it has came back on for about an hour at the most three different times.

- Goshen, IN, USA

problem #35

Feb 182015

Fusion 4-cyl

  • 100,331 miles
Pulled into the gas station and my service power steering now came on and service autotrac came on and I now have no power steering. Called Ford and they are telling me either a gear box or rack and pinion and estimate between 1500 and 2000 for repairs.

- Thomasville, NC, USA

problem #34

Jan 282015

Fusion

  • 94,000 miles

A D V E R T I S E M E N T S

Turning corner to park, loss of power steering. Service advancetrac light and also anti slip light came on. I took to dealer and they just reset codes. Worked for 3 days andnthen total failure of advanctrac. Suburban Ford now says I need whole new rack and pinion assembly. Looks like this is a major issue with units.

- Bruce Township, MI, USA

problem #33

May 222014

Fusion

  • miles
The power steering is not working.the vehicle is hard to make turns. I only had this car almost 3 years and I purchased it used. The power steering is gone and I have seen a lot of complaints about this model with power steering problems. I know there should be some kind of recall on this vehicle. I can not afford to have this fixed. I am hoping that you all will check into this. It is unsafe. I am considering the news about this because I keep getting the run around. I love my car and I just can't afford to have it fixed because of this mechanical problem.

- Erwin, NC, USA

problem #32

Dec 122014

Fusion

  • 106,000 miles
I was driving into a parking lot and my power steering light came on to service soon I parked my car then when I went to leave and started my car, the light went to service now and I had no power steering at all. I am a college student and just bought this car less than 5 months ago and I am very lucky that this didn't happen on my way home while driving through the mountain areas I have to drive through from college or I could have had a fatal or serious accident. I don't have the money to fix this and I believe Ford Motor Company should recall and repair this serious issue and since there is several complaints.

- Five Points, TN, USA

problem #31

Dec 082014

Fusion 4-cyl

  • 43,000 miles
Power steering failed. Received indication of advancetrac needing service as well as power steering failure. I have noticed some issues of this nature for over one year and 15,000 miles as when the car is first started and put into reverse there would be, on occasion, no power steering and I'd get advancetrac needs service warning. By putting the car in drive I could sometimes get the power steering back or if I shut the engine off and restarted. Power steering completely failed now at 43,000 miles and I've been told by the Ford dealership that the module as well as the steering gear--the whole system--has to be replaced per diagnostics.

- Phoenix, AZ, USA

problem #30

Oct 012014

Fusion

  • miles
While driving one Saturday evening out of no where the car idles down to about 5 mph until it stops, the steering wheel and gas pedal locks up and my husband and I are stuck in the middle of the road with traffic behind us, thankfully there was no accident. I then put the car in park, switched to key back to turn it off and back on to try and move it from the road to the gas station that we were right in front of (thank god). We eventually got the car in the parking lot and noticed the wrench light and the check engine light were both on. We did our research and found out it is a problem concerning the throttle body, in which I heard is very costly. The problem stopped for about a week then started again and happens randomly while in traffic, again thank god no accident has occurred. This car is my husband and I only means of transportation right now and I am 4&1/2 months pregnant so we need this car to travel not only to and from work but also my doctor visits. I don't know if anyone else has experienced this problem but it's a huge safety problem and we've only had the car for about 9 months.

- Kennesaw, GA, USA

problem #29

Oct 252014

Fusion 4-cyl

  • 66,896 miles
While driving with my family my service advancetrac and service power steering warning lights came on. After we got home and went to go back out later our power steering was completely gone. Car isn't drivable as it has no power steering at all. Very dangerous situation my family was put into by this problem!!

- Whitesville, WV, USA

problem #28

May 222014

Fusion 4-cyl

  • 61,514 miles
While driving to work all of a sudden my advance trac light went on and there was no steering at all. All the lights went dead and I had to stop in the middle of the street. I tried to get the car to the side of the road before stopping but wasn't able to maneuver it, it was too hard to steer. After stopping short I finally was able to force the steering wheel to turn and moved to the side of the road. I read the manual and it said turn off the car and restart, I did and nothing happened. I called aaa and they towed me to Ford in toms river, NJ. It cost me $2,152.14 for the steering rack to be replaced as well as having my car for 6 days and having to rent a car for additional costs.

- Toms River, NJ, USA

problem #27

Aug 182014

Fusion 4-cyl

  • 46,000 miles
While driving car, steering locked and power steering assist fault message appeared on dashboard.

- Palatine, IL, USA

problem #26

Jul 132014

Fusion

  • 97,000 miles
Power steering went out on a 55 mph road and the whining noise it makes is unbearable.

- Nicholasville, KY, USA

problem #25

Jun 012011

Fusion

  • 5,000 miles
Check my name ~ since I had my 3 Fusion 11 ~ the same patterns have continued/ I almost lost my life in 2011. 2013 and 14 because of the huge transmission problems I have written proff that clearly explains the problem ~ so your " salesmen?" and " Ford" in detroit refused to recognize that I even had a problem. Why would any clear thinking person dream up a story like this ~ so I am here to "tell the story" because I could have been killed ~ think of this happening to your sweet grandmother !!!! yes, think and let me know because I am sending it to bloomberg and the los angeles times! the longer you wait the sooner I will call my lawyer who specializes in " criminal law" ~ that fits. So let's be far to the people you are supposed to serve and get this lemon law worthy issue solved! the part may cost $ 50 put think of Chevy because Ford Fusion when you stop hiding the problem ~ fix it now!!!! get back to me in written and I will keep this note that I will send to every newspaper around!

- Los Angeles, Ca, CA, USA

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