CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
72,740 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The wrench light came up on my car. It says it's the throttle control transmission. The car gave no sign or warning about this car throttle. The code coming up is P2111. I believe there was a investigation going on with my situation a few years ago. Is this a recall or something that can be fixed because of a recall?
As I was driving down the road (I had my daughter and cousin with me), my wheel started pulling to the left hard. A light comes on saying 'service advance track now'. when I took it to the Ford dealership, they told me there is a recall but because my car is over a certain mileage that it's not covered and it'll cost me $2000 to fix the problem. I've done some research online and there are lots of others that's having the same problem that I am. I've contacted Ford several times and they refuse to fix this issue...even though it's under a recall. I'd really appreciate it someone could get this problem resolved. It's dangerous and now I have to worry about how I'm going to get where my kids and I need to go every day.
The power steering in my 2011 Ford Fusion has been going out periodically. When this happens, I have to wait for the opportunity to make a wide turn because it's very difficult to turn the wheel. There's been several occasions when I caused traffic jams or almost got rear ended since the car behind me didn't expect me to take so long to turn. A lot of times the power steering goes out when I'm stopped at a red light. I can still drive the car to my destination locally using the streets but I fear that it will go out one day while I'm driving on the freeway. Luckily it's usually only me in the car when it happens but I'm afraid that it might also happen when my kids are in the car. It's also frustrating because only I can drive the car because when it happened once when my wife drove it, she panicked and wasn't strong enough to turn the wheel. This time, she did have one of my children in the car. I had to go meet her and drive it home. I've been researching this issue and have found that thousands of vehicles with the same make, .model, and year have experienced similar issues yet only certain vehicles are part of a recall. My car is experiencing exactly everything that the recall says it would yet when I run my VIN #[xxx] through Ford database, my car does not fall under this power steering recall. Which I find very disturbing. I've also contacted Ford corporate and my local Ford dealership and they just advise me that my VIN # is not part of that recall. Which is very odd. Since my car is exactly what the recall describes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
1)power steering assist fault error message. No power steering. 2)service trac control error message 3)cruise control sticking at a high speed so can't use it.
- Wakeman, OH, USA
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My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. She couldn't even turn the steering wheel. If she had been driving with our 2 year old son in the cat they could have been killed. There are many others that I have found with the same problems why had this not been recalled, serious injury or death could occur. Then there would be multiple lawsuits
My airbag light has been on for a month now and every time I call Ford they tell me that my car isn't up for a recall. This is very dangerous and it has affected my horn, or anything else controlling my steering wheel. My power steering has been replaced twice. I need for someone to check into this matter for me please
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the warning indicators illuminated for the service advancetrac, electronic stability control, and power steering assist fault. The vehicle was included in NHTSA campaign number: 16V384000 (air bags); however, the interim notice indicated that the part was not available from the manufacturer for an extended period of time. The vehicle was also included in two manufacturer service campaigns: 13N03(electronic throttle body extended coverage) and 15N01 (epas steering efforts). The contact was to check with the manufacturer to determine if the failure was related to the two campaigns. An independent mechanic diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The dealer was not notified. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
Lose of power steering whenever it wants & service afvamcetrac continues to come on. Suppos day yhere T no recalls yet I loose power steering at amy given time & no mechanic can repair due to the inform me it should repaired by entire new parts from Ford. Had been taken in multiple times yet then they tell me it should B ok but won't promise it due to every other power steering recall on this vehicle but mine. Need help & resolution. Has stopped workin multiple times & have had 3 accidents into curbs, my other vehicle & thx god when it happened on freeeay I was able to slam my brakes & safely get out of traffic.
Upon starting the car and backing out of the driveway I experienced a loss of power steering assist. Even with several attempts to turn the engine off and restart, the code is still there. There have been many cases of this happening online and a recall that my vehicle was not under in 2015.
Throttle body was under recall and was replaced in 2016, not even a year and half later my throttle body failed again. Ford wont replace it under warranty for the year and half part, Ford wont use my extended vehicle warranty and I continue to have the same problem over and over.
Takata recall & steering failure I have a 2011 Ford Fusion on which the steering suddenly failed, without any warning, while driving. Thankfully the failure occurred close to our home and my wife was able to make it home without incident. I've been doing research online and learned that this is a common problem. While Ford has issued a recall for some later models, they are not covering all viechles with the same part. I am contacting you to raise awareness that the problem still exists and is still impacting people. I have owned many cars that are much older and have never had a complete steering loss. I also want to let you know that we are still waiting for resolution of the takata airbag recall. The recall was issued by Ford in July of 2016. We have continued to drive the car with the promise by Ford that the car is safe, however, as I continue to read about incidents online, realize that may not be the case. After all, if it were safe there wouldn't have been a recall. My wife has gotten to the point where she doesn't want to drive the car for concerns for her safety. I feel this is unacceptable and am asking for your help to hold Ford accountable to: 1.accept responsibility for the steering issue and the risk it posses and extend the racall to all affected viechles 2.expedite the repair on the airbag recall thank you!
When I start my car I get a power steering assist failure and a service advance trac message. I can not turn my steering wheel and my car acts as if it won't do anything. I can turn my car off, wait, then start again and it is fine. My passenger seat belt also will randomly not click into the buckle or come unlocked. Now this is after Ford supposedly fixed another recall causing my car to drop to a low speed out of nowhere.
Takata recall - dealership was unable to replace and gave me a year timeline for parts. Also need 15V340 parts. With 2 recalls I've been unable to drive the car safely. I have tried to sell the vehicle without success for 6 months. Ford has an obligation to fix vehicle or be subject to recover my losses of depreciation during sale.
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 60 mph, the steering wheel seized as the service advancetrac and power steering warning lights illuminated. The contact was able to pull over to the emergency lane and the vehicle was towed to the contact residence. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The failure mileage was 97,000....updated 05/03/17 updated 08/22/2017
While driving, the car faces a sudden loss of power steering and a "service advancetrac" warning message comes on at the same time. The warning light for the traction control stays on. Power steering resumed after some time but the "service advancetrac" warning message and traction control warning light stayed on. This happens almost weekly and seems very dangerous. I was very lucky to not have this happen while on a freeway or at a turn.
Ford offered recall 15S18 to replace electric power steering assist on 2011-2012 Ford Fusion. The manufacture date for the recall begins on Sept 07, 2011. However, my Ford Fusion, manufactured one month earlier (August 07, 2011), has the same issue. The dash message center says "service power steering now" and "service advancetrac". at approximately 85,000 miles I lost power steering at 75mph while passing an 18 wheeler on the interstate. I lost control of the vehicle and had to rapidly decelerate and pull over. I almost wrecked into the bar-ditch, as the steering column violently jerked the vehicle to the right. Now, I still have complete loss of power steering and my local Ford dealership informed me that recall 15S18 won't cover my vehicle repair since it was manufactured a month too early. According to my research, this problem actually affects a number of Ford makes and models, from 2008-2015. The problem is frequent and persistent among 2010-2012 Fusion. Ford should be liable, especially when safety is the issue. The malfunction is incredibly dangerous, and Ford is about to have yet another massive lawsuit for this.
A D V E R T I S E M E N T S
- Washington, DC, USA