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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
70,146 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion suspension problems

suspension problem

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2010 Ford Fusion Owner Comments (Page 1 of 2)

problem #33

Apr 232024

Fusion

  • miles

A D V E R T I S E M E N T S

Bad sub frame transmission mount. Engine shake about pop out

- Des Plains , IL, USA

problem #32

Nov 072019

Fusion

  • 160,000 miles
Fusion brakes became very spongy last year called the dealer, took car in they reported "resetting the brake sensor", and brakes were functioning satisfactory. 2 weeks ago, problem returned on a trip of 500 miles, thought brakes were loosing fluid, checked fluid was fine. Pumped brakes in park very hard X 5-10 reps X 3 sets, brake partially returned. Arriving home brakes functioned fair. Now past 2 days unable to reset brakes and they are very spongy, very risky for travel and performing unexpected stopping. Ford service reports some of these vehicles are under recall some are not"? I will redress this with dealer this week. Now steering fault is showing up, looses assist while driving, makes parking and avoidance maneuvering difficult and dangerous. Again some vehicles under recall not mine ?"

- Ada, MI, USA

problem #31

Feb 132020

Fusion

  • 120,000 miles
My car was in motion while driving in NY city traffic; the power steering went out and we received the advanctrac / service power steering now message. It was diagnosed that the rack and pinion needed replaced. My mechanic told me it was going to cost 400 dollars alone for the part. I looked at this issue online and countless people seem to he having the same issue the 2010 Ford Fusion but Ford has not have a recall for it yet. I'm still driving it, times are hard I cant afford this expense.

- Springfield Gardens, NY, USA

problem #30

Jun 062018

Fusion

  • 11,800 miles

A D V E R T I S E M E N T S

My ABS and traction light stays on. My car shifts really bad when I hit an hole and when I go over 65 mph I fell like I am losing control.

- North Little Rock, AR, USA

problem #29

Jan 012017

Fusion

  • 110,000 miles
Delayed exclamation when I press the gas pedal and slowing down for no reason while driving on the highway. The tie rod breaks over and over again. I've had it fixed 5 times in one year

- Sterling Heights, MI, USA

problem #28

Apr 232019

Fusion

  • 177,000 miles
I have had to replace my springs on my car after it is only 9 years old. Ths does not seem to be normal.

- Battle Creek, MI, USA

problem #27

Dec 142018

Fusion

  • 142,000 miles

A D V E R T I S E M E N T S

After 3 years of the power steering assist fault and service advance trac warning messages the car finally held the code long enough for Ford to diagnose the code. There are 4 control arms and the power steering rack that are bad in the car now and Ford wants $2875 to make the repair which I cannot afford and now have a useless car.

- Hamersville, OH, USA

problem #26

Sep 152017

Fusion

  • 88,900 miles
My car was having multiple issues. First the epas system went out as I was driving. There was a recall for previous versions but when I looked up the 2010 Ford Fusion 3.0lv6 AWD it was not included even though it was one of the pioneer vehicles of Ford to have the system. Once I got the power steering repaired I started hearing a grinding. As I drove the car to my house to get a safe look all of a sudden there was a jerking and crunching sound as I drove on a straight road with slight grading. Luckily I was only going 35mph and was able to control the vehicle. I took it to the mechanic and found out that it was the power transfer unit and the rear drive shaft. After talking to the mechanic he said that the ptu is one of the most commonly replaced parts in the AWD Ford vehicles. It is obvious after more research that Ford is well aware that they are providing a faulty product and are placing them in all of their AWD systems. My understanding is that the ptu unit in the Ford Fusion 2010 is the same as in all other Ford AWD vehicles. Since I spent so much money to get the power steering fixed I had to put my car in a garage for the winter so I could save up to fix the now funked ptu. My car hasn't even cracked 89K miles.

- Anchorage, AK, USA

problem #25

Jan 172018

Fusion

  • 186,000 miles
Vehicle makes poppong sounds when car turns to side

- Glendale, AZ, USA

problem #24

Nov 282017

Fusion

  • 62,000 miles
Takata recall, I have a 2010 Ford Fusion. I have only 62,000 miles on my vehicle. I left work was crossing a busy bridge and lost my power steering and advanced tracking at the same time. As I was turning left onto the bridge in traffic I lost control and almost went into the side of another vehicle. I began getting service power steering and service advance tracking alerts. I have researched this since it happened November 28th 2017. I find there was a recall for the year after 2011. I can not believe my safety was in jeopardy and I am responsible for paying for a defect that has affected many vehicles of the same year. I need help.

- Akron, OH, USA

problem #23

Nov 152016

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving 60 mph, the steering wheel seized and the power steering service and traction warning indicators illuminated. The contact called sheridan Ford sales (4001 kirkwood hwy, wilmington, de 19808 (302) 999-0261) for diagnostic testing. The vehicle was not diagnosed or repaired due to the cost. The contact stated that the failure continued and the vehicle pulled to the right and left while driving various speeds. The contact had to turn off the ignition, wait a few moments, and restart the vehicle in order for the power steering to return to normal. The contact attempted to add power steering fluid, but discovered that the steering was electric. Several months later, while driving out of the driveway, the vehicle began to bounce. The contact exited the vehicle and noticed that the front passenger side tire was turned inward. The vehicle was driven back to the contact's home and, while inspecting the front wheels, she noticed that the front driver side tie rod was fractured. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The manufacturer was not notified of the failures. The failure mileage was approximately 150,000.

- Neweark, DE, USA

problem #22

May 102017

Fusion

  • 96,000 miles
Just paid $1658 for the removal and replacement of the rack & pinion in our 2010 Ford Fusion due to an inherent defect of the steering system that occurs around 90,0000 -100,000 miles.

- Granada Hills, CA, USA

problem #21

Mar 082017

Fusion

  • 86,800 miles
Driving at about 15 mph straight ahead, went over a very small bump, a big noise and the front end on the drivers side suddenly dropped. Inspection revealed the driver's side front spring had rusted out and broken near the bottom causing the spring to slip out and putting all the weight on the strut causing the front end to collapse on that side. Turns out the front passenger front spring was also rusted extensively at the bottom although it had not yet broken. Ended up having to replace both front spring/strut assemblies. Concerned that if this had broken at highway speeds or going around a sharp curve, could of caused the vehicle to lose control. Thinking that this problem would be limited to northern states where road salt is used more heavily.

- Bedford, MA, USA

problem #20

Oct 042016

Fusion

  • 83,000 miles
The contact owns a 2010 Ford Fusion. While driving 30 mph, the vehicle vibrated abnormally and stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 10V222000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000. The VIN was not available.

- Cheektowaga, NY, USA

problem #19

Apr 242016

Fusion

  • 85,000 miles
While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. This resulted in loss of control allowing the car to jump the curb and into a fire hydrant. No airbags deployed one minor injury to a passenger. Car was totaled. No tickets were issued. The car was under a recall 15S34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. Recall was first recevied on 01//2016 but the repair ok was received in 04/16. There is also a preliminary evaluation by the Office Of Defects Investigation on the loss of power steering on this yr Ford Fusion.

- Garner, NC, USA

problem #18

Jun 252015

Fusion

  • 60,971 miles
Car lost power steering as I was turning, pulled hard right, causing car to hit a small tree. Minor damage; cracked headlight lens and front nose piece detached from fenders. The car was restarted and the steering appeared to be fine. However, since this happened, the steering appears to be harder to control and the car has a hard pull when accelerating similar to torque steering. The car never had a problem with torque steering prior to this incident. The car also developed a sway when hitting the smallest road bumps, such as coming off a bridge.

- Winter Haven, FL, USA

problem #17

Apr 112013

Fusion

  • 55,000 miles
Was at a stop sign waiting for traffic comming off of the free way. The car in front of me accelerated to merge afte I had a opening to merge I accelerated to merge and the person in front of me came to a complete stop and I hit him from behind. There was over $8,000 in damage.

- Ypsilanit, MI, USA

problem #16

Mar 252015

Fusion

  • 106,862 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 55 mph over a bump, the transmission failed. The vehicle was towed to the dealer where the joint and stub assembly, the axle bushing, and the seal kit were replaced. Two weeks later after the repairs, the failure recurred. The vehicle was taken back to the dealer where they replaced the joint and stub assembly, axle bushing and seal kit for the second time. The manufacturer was notified of the failure. The approximate failure mileage was 106,862.

- Newtown Square, PA, USA

problem #15

Jul 182011

Fusion 6-cyl

  • 500 miles
The transmission would seem like it would go into neutral between 1-2 shifts and also on the highway it would sometimes act the same in gear 6. the transmission was changed once by Ford. Reprogrammed 4-5 times, and multiple parts changed and still poor performance exist. This vehicle was purchased new from the same dealer that has serviced it and I would like to claim this as a lemon in the state of fl while still under the factory power train warranty.

- Miami, FL, USA

problem #14

Nov 132014

Fusion 6-cyl

  • 53,147 miles
I was driving at about 25-30 miles per hour and got a flat tire. I stopped the car and changed the tire, but once I started driving the caution alarm came on and started flashing that the "electric power assisted steering" malfunctioned. It became difficult to steer the car. I almost ran off the road into a drainage canal trying to make a turn.

- Lafayette, LA, USA

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