2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Power steering pump is electrical which makes it more expensive and a higher chance of being at risk on the road because the steering wheel can stop working while you-??re driving!!! It costs over $2,000 to fix and instead of having a recall for it you continue to keep putting consumers in danger! It starts off with replacing a battery then all of a sudden something is wrong with the electrical wiring, either recall it or put Ford out of business
Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.
My 2010 Ford fusion has no power steering and I believe a fuel injector problem. The service power steering message appears the engine light is on. I was told it had something to do with needing a fuel injector. This problem needs to be recalled ASAP
The power steering pump has been replaced twice myself at home project for my son then I have a few buddy-??s that also have power steering issues with the same year and a lot of people online claiming this as well this needs to be fixed immediately
ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [XXX] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. Car is not drivable after having it 3 months. Multiple times while driving on highway the car would malfunction and lose power or steering wheel would lock up. These problems EASILY could've resulted in death and I have a [XXX] son who is always with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Lapeer, MI, USA
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The contact owns a 2010 Ford Fusion. The contact stated while driving at approximately 35 MPH, the "Service Power Steering" warning light flashed on the instrument cluster. The contact stated that the steering wheel felt as if it had seized, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact left the vehicle on the side of the road. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred several times prior to the failure however, after turning off and restarting the vehicle, the vehicle had regained power steering functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2010 Ford Fusion. While the contact's mother was driving at approximately 30 MPH, the steering wheel seized, and the "power steering assist fault" message was displayed. The contact's mother struggled to maneuver the steering wheel to the right and while the vehicle was pulled to the side of the road, the vehicle rolled into a ditch. No injuries were sustained. The vehicle was towed to the contact's residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was made of the failure. The failure mileage was approximately 130,000.
The contact owns a 2010 Ford Fusion. The contact stated that while reversing out of a parking space, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electric power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA17004 (Steering). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.
The electric power steering failed as she was driving the car. She was able to control the car and returned home safely. No previous issues with the steering. It failed completely while driving.
Was driving down the road and lost my power steering, the power steer assist light is going off have absolutely no power steering from all my research this is a well known issue with this year ford fusion but nothing has been done about it. A recall needs to be done this is a major safety issue and could case accidents even fatalities
The power steering on the car suddenly failed and made it very difficult to steer, especially from a stop. Luckily the failure occurred while the car was parked so did not pose an immediate safety risk to me but certainly could have if it happened while the car were in motion. The entire power steering rack and pinion had to be replaced which cost about $1750. OEM repair parts were not available from Ford. It appears that many same-year model Ford Fusions were part of a recall due to a similar or the same issue; however, once again my model was not included since it has the hybrid powertrain (this is the third such occurrence of a failure of a component on this vehicle that was part of a recall on the non-hybrid models that otherwise contain the same components). There were no advance warnings before the failure. After the failure occurred a message indicating a Power Steering Failure appeared on the dash.
While driving, the power steering goes out and gives a fault saying: "power steering assist fault." I go online to find out that there was a recall for the same vehicle but for the years 2011 and 2012, not the 2010. I also saw that many people are having this issue: either missed getting in an accident (like my situation) or worse.
The contact owns a 2010 Ford Fusion. The contact stated while driving 40-45 MPH, the messages "Service Advancetrac" and "Power Steering Service Now" were displayed, and the vehicle lost power steering functionality. The contact was able to drive to the nearby residence. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA17004 (Steering). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 253,000.
A friends Ford Fusion had the power steering fail while visiting the post office. It happened at low speed, however the driver a woman could no longer steer it. Her boyfriend drove it to my house. It is still parked there.
A friend has a 2010 Ford Fusion. She lost the power steeriing in my driveway. The car is not going anywhere until this problem is fixed. I understand there is a recall on this model power steering please let me know how to arrange the recall. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now. permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.
I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering wheel seized. While driving approximately 30-?"40 MPH, the steering wheel seized. The service power steering system message was displayed. The vehicle was towed to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact called another local dealer, Wetzel Ford (4500 National Rd. E., Richmond, IN 47374), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 137,000.
A D V E R T I S E M E N T S
- Portsmouth, VA, USA