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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 38 of 80)

« Read the previous 20 complaints

problem #856

Nov 172017

Fusion

  • 118,000 miles

A D V E R T I S E M E N T S

Electric power steering failed, only manual steering available. Two error messages display on the dash screen: "service advancetrac" and service power steering now." Problem occurred while in motion on highway, fortunately while no turning was necessary. Only upon exiting did the steering failure become apparent.

- Oklahoma City, OK, USA

problem #855

Apr 262018

Fusion

  • 105,100 miles
On an intermittent basis and at slow speeds, the car looses power steering. A diagnostic appears that says "power steering assist fault". although the car has manual steering when this happens, it is extremely difficult to steer. The other day I was trying to pull into a parking space and this happened. I almost hit the adjacent car. In order to get power steering back, I need to turn off the engine and restart. I am concerned that someday I'll get into an accident if this happens at the wrong time. I notice that the power steering is cutting out more frequently as time goes on. This fault has increased in frequency and is now happening at least once every two weeks, in particular when I pull out of my driveway onto the street.

- Miller Place, NY, USA

problem #854

Apr 262018

Fusion

  • 39,000 miles
Sudden loss of power steering while driving. Warning light came on at same time of failure. Luckily near home and driving at a slow rate of speed.

- Huntington, WV, USA

problem #853

Jun 022017

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

Steering fault started coming on intermitedly for last year now it comes on and never shuts off leaving with no power steering at all car is undrivable to hard to steer drove it a while first time I notice it could not turn so it sits cant afford to fix it always started when turning car

- Lebanon, MO, USA

problem #852

Apr 132018

Fusion

  • 104,000 miles
I was driving my car into my driveway when a hazard light appeared. It stated that the power steering system needed to be serviced immediately. The problem is that when the power steering goes out, you have no control of the vehicle., I cannot turn the wheel even an inch. If I had been on a major highway, it would have caused a major collision. I called my local Ford dealership and they said that my VIN didn't match the recall. I was coming to a stop when the light came on.

- Pelham, AL, USA

problem #851

Apr 062018

Fusion 4-cyl

  • Automatic transmission
  • 39,107 miles
The contact owns a 2010 Ford Fusion. While driving at an unknown speed, the service power steering warning indicator illuminated. After parking the vehicle and restarting the engine, the indicator remained illuminated and the steering wheel seized. The vehicle was towed to george waikem Ford (4321 Lincoln way E, massillon, oh 44646) where it was diagnosed that the power steering and rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,107.

- Canton, OH, USA

problem #850

Apr 222018

Fusion

  • 113,000 miles

A D V E R T I S E M E N T S

Power steering assist failure. Lost steering and car is unsafe to continue driving

- Augusta, GA, USA

problem #849

Apr 222018

Fusion

  • 154,930 miles
Power steering sensor came on. I turned off the stability assist button and drove home. After parking and attempting to drive the car again, the steering feels like it is resisting.

- Jersey City, NJ, USA

problem #848

Apr 152018

Fusion

  • 110,000 miles
During a right turn from a highway feeder road onto side street, the 2010 Ford Fusion I was driving suddenly lost power steering and flashed a service power steering now notification on the dashboard information panel. Power steering has not returned after several restarts of the car. The car was immediately taken to a nationwide chain car shop and diagnostic scan was taken. The code that was generated was power steering control module (P07ae). The car is difficult to steer and therefore I consider it a high risk to drive. The repair is cost prohibitive due to a complex design that incorporates additional components into the control module that needs to be replaced.

- Keller, TX, USA

problem #847

Apr 102018

Fusion

  • 70,000 miles
Power steering assist fail - while backing out of my parking space and attempting to turn, warning bells starts going off in my 2010 Ford Fusion and a warning was posted "power steering assist fail." I am a retired 72 yr old working nanny who drives children around. Had this happened while on the road, failure to steer my car could be catastrophic. My car is sitting in the parking space until I can get a loan to pay the expensive repair for the steering assist mechanism. Ford has advised me that my year 2010 is not under recall. I require a tow to bring my car in for diagnostics and repair. Should I not be able to afford the repair, I will have to tow it back out. My car is my livelihood and I wish I had researched this car before I bought it 7 months ago.

- Corona, CA, USA

problem #846

Apr 032018

Fusion

  • 138,000 miles

A D V E R T I S E M E N T S

I have communicated with friends who have the same vehicle model an year. Each of us has had the same problem regarding the power steering. In the middle of driving, an alert pops up stating "power steering assist failure". when this occurs, the steering wheel locks up and does not move. Luckily I was in a location that was not busy and driving at low speeds. I stopped the vehicle, shut it off, waited a few seconds, and restarted with no problem. Eventually restarting the vehicle did not reset the problem. I had the vehicle towed to the dealership to be fixed. It cost $1,400 to fix this unsafe problem.

- Livingston, CA, USA

problem #845

Apr 102018

Fusion

  • 110,000 miles
Power steering assist fault occurred while driving. Turning off vehicle and then back on cleared fault. The fault occurred several more times over a 2 month period. Fault is now back to stay. Power steering is pretty much nonexistent. Hopefully I can drive it to the garage for diagnosis.

- Yorktown, VA, USA

problem #844

Nov 122017

Fusion

  • miles
I have a 2010 Ford Fusion 111,000 miles, while driving 45 mph on a side road the power steering stopped working. Was able to pull over to the side away from traffic. Later the advance trac, and power assist lights came on the dash board. Called a mechanic that said I would be able to drive the car but without power steering. After running many test. The steering angle showed left even when U were turning to the right...

- Chesapeake, VA, USA

problem #843

Apr 062018

Fusion

  • 90,000 miles
Intermittent loss of power steering. Ford dealer says power steering gear assembly needs to be replaced. Control panel says "power steering assist fault" problem occurs on startup. Power steering inoperative. So far, turning off and restarting has fixed the problem, but it is occurring more and more often.

- Saginaw, MI, USA

problem #842

Apr 032018

Fusion

  • 131,000 miles
At the beginning of March I was driving down the highway and my power steering in the middle of my drive home, tried to lock up on me. I was able to get to my work and after a couple of hours of work it cranked up and worked fine. At the time I knew I was going to have some repairs done on my car and thought they would solve the problem. However less than two weeks after replacing both of the wheel bearings in the front of the car and a hub I started having a weird noise and a jerking of the wheel happening. Personally I was concerned and tried to get my mechanic to look at it as soon as he could but that was not possible he needed a week which worked for me because I was going out of town for work and thought it would be okay, there was no lights indicating a problem. I was able to drive the three hours to where I was going to work and unloaded my vehicle at the place I was going to stay and one hour later cranked up to drive to work. It was like lifting weights I could barely turn the steering wheel. Fortunately it made it to a parking lot near work and then things went down hill from there. After trying to check and see with the Ford company what they could do I was told I needed my VIN number so I called back with the VIN number and was told the person I needed to talk to had gone home with in the half hour 3pm. Well I work and after that thinking it will do the same thing it has previously done I proceed to crank up my car and what do you know it will only turn in a circle it wouldn't even unlock to let me back up straight no matter what gear it was in.

- Asheville, NC, USA

problem #841

Apr 072018

Fusion

  • 70,980 miles
When I started my 2010 Ford Fusion (71,000 miles) and put the car in reverse and started to step on the gas, I received a power steering fail alert and I could not drive my car. This has now happened twice within the past two weeks. Luckily both times it occurred, I turned my car off and restarted it and power steering came back. It looks like the 2011 and 2012 models were recalled but the 2010 has not been even though it clearly seems like the same issue occurs with the 2010 model.

- San Diego, CA, USA

problem #840

Mar 262018

Fusion

  • 169,000 miles
While driving this car the electric power steering just quit. Making steeringbthis car very difficult in heavy rush hour traffic in atlanta, ga. Also giving 'electric power steering fault' that would not clear. I had to pay Ford $1515 to replace the entire rack and pinion steering system just to use the car again. Why was the model year not part to first recall!!!! ridiculous to have missed this allowed such an error to continue!!! I want to see this recalled immediately!!! it is very dangerous!!!

- Duluth, GA, USA

problem #839

Apr 052018

Fusion

  • 189,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 80 mph, an audible beep occurred and the "power steering default" message displayed. The power steering suddenly malfunctioned, which made the steering wheel very difficult to turn in either direction. The vehicle was driven to the local dealer (jenkins and wynne Ford, 2655 clinton rd clarksville, tn) where it was diagnosed that the electric power steering module was faulty and needed to be replaced. The vehicle was not repaired. The contact was concerned that the driver may lose control of the vehicle while the power steering failure occurred. The manufacturer was not notified. The failure mileage was 189,000.

- Clarksville, TN, USA

problem #838

Apr 042018

Fusion

  • 65,726 miles
My power steering went out unexpectedly. I had been parked at a store and when I turned the vehicle on, it was almost impossible to turn the steering wheel. The message "power steering assist fault" came up on my dashboard. It is my understanding that there was a recall for 2011 Ford Fusion with this same problem. I took it to the dealer and it cost me $1,713.41 to have it repaired.

- Hinsdale, IL, USA

problem #837

Apr 062018

Fusion

  • 103,000 miles
About a year ago when I left a modeling event I went to the beauty shop and when I got ready to leave my steering wheel was locked I could turn it either way so I had it towed to the car shop and got it replaced. Just this morning I was at the gas station and when I came out to leave the steering wheel locked up again this really is becoming a major issue it's by the grace of god it didn't happen on the freeway, but something needs to be done about this problem.

- Birmingham, AL, USA

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