2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
67 year old female drove to doctors office, parked and went inside. No problems at all. When she tried to leave the power steering notification came on and she could not turn the steering wheel. She needed assistance getting the car home. Dealership. Was contacted and without seeing the vehicle quoted a price of repair to be $1800+. the problem appears to be the same as the one forcing the recall of the 2011 model Fusion. It was written that a reset code in the electronic control unit box could solve the problem. If Ford knows the problem is dangerious a recall of the 2010 Fusion should have been done two years ago. Also have a VIN # problem. I entered the number as written on registration and was told it was not valid. Went to car found the exact same VIN and again it said it was not valid. You can run my license plate and it comes back on the right vehicle. Again, car was fine when parked, but problem occurred when started and attempting to back up. If it went out at normal speed on the county road to my home she could well have gone over an embankment.
The contact owns a 2010 Ford Fusion. After the contact started the ignition, the service power steering and service advancetrac indicators illuminated. The contact stated that the power steering also seized. The vehicle had not yet been taken to the dealer. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.
Car has power steering assist fault and is manual steering now. Driver is almost 80 and can not drive now due to this. Too hard to turn wheel. Either he drives or a woman with a child drives it. Either way it is dangerous because it is too hard to steer. Fault has come up numerous times but would go away by restarting the car but will not go away this time. Multiple years of this model have been recalled due to this issue but this year of the same car with the same power steering assist fault has not been recalled. Dealer wants to charge $1800 to repair when this year should have been recalled too since it is the same issue that caused a recall for other years of the same car. The power steering assist fault has always come up when driving the vehicle which is dangerous
The contact owns a 2010 Ford Fusion. While driving approximately 30 mph, the steering lost power without warning. The vehicle was taken to Ford of hoopeston (217-283-7729, located at 623 S dixie hwy, hoopeston, il 60942) where the technician replaced the steering gear assembly and reprogrammed the steering gear control module. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 115,599.
When I started my Ford Fusion 2010 in my garage a warning appeared power steering assist fault. I could not steer the car at all. Turned the car off and restarted same message and not able to steer at all. Next start worked. Drove the car about a mile. Car rested. Restarted the car in parking lot and same message and no steering. Tried a couple of times eventually worked. I consider the car completely unsafe and unreliable at this point in time. I was very surprised when I read on line that the Ford Fusion 2011 has been recalled for this reason and the 2010 has not even though there were more incidents reported in the 2010.
- Ellicott City, MD, USA
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While driving I received a message on my dash stating that there was a power steering failure. Since that message I've had no power steering. Since I've continued driving it, after being assured that was okay to do, my vehicle has begun making a grinding noise. Additionally when I'm correcting the steering right and need to center or begin to correct left the vehicle now jerks in that direction when correcting the positioning. Does not feel safe to drive and my back is sore, and I'm over this vehicle. If they recalled the 2011 that uses the same steering system as the 2010, why the debate? this should have been recalled years ago. I would never feel secure purchasing a Ford after this experience.
Was driving and the steering locked up. There a known factory recall because Ford messed up somewhere with the steering from the factory. I need my car replaced.
My son's power steering failed while he was driving and went out completely. Luckily he had just exited the highway. Service power steering comes up on the screen. It's a 2010 Ford Fusion and I heard recalls only for 2011 and 2012 Ford Fusion but that doesn't make sense because it's the exact same issue with the 2010 Ford Fusion. My son could have gotten hurt badly.
Takata recall. Stationary vehicle. Power steering locked. Turned off and came back few hours later, turned on and it worked perfectly. Again in stationary vehicle, started engine and power steering locked. Turned off and came back few hours later, turned on engines and it worked perfectly. I decided that this was a major safety issue and drove to Ford dealer. Message on screen was 'power steering assist fault' both times. They gave me an estimate for $2600 + to replace lower control arms and rack and pinion assembly with no mention of any repair or replacement of power steering assembly. And Ford has a recall out for 2011 and 2012 Fusion with the exact same power steering assembly, having the exact same problems.
2016 Ford Fusion. Consumer writes in regards to head gasket and exhaust manifold issues. The consumer stated the engine was replaced twice, the power steering and various sensors were replaced twice as well. The manufacturer was notified, but could not determine the failure.
The contact owns a 2010 Ford Fusion. While starting the vehicle, the steering wheel became difficult to turn and the power steering fault indicator illuminated. The contact called the local dealer (shottenkirk superstore, 309 S gear ave, West burlington, ia 52655, (319) 758-5900) and was informed to call the local dealer in Texas. The manufacturer was contacted and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 136,000.
The vehicle will, without warning, lose power steering capability and this has almost caused an accident. I'm aware the 2011 Fusion had the same issue but was provided a recall, but the 2010 was not, this needs to be extended to cover 2010's. my vehicle only has 130K miles on it and this should not be failing in a way that could cause a fatality.
On September 15, 2018 I started my vehicle and an alarm came on stating "power steering assist sensor" something like that appeared. My vehicle would not allow me to move the steering wheel. I turned off the vehicle waited 5 min. Turned it back on the alarm went off and I could move the wheel to the left and right. I went to the dealership to check for recall and nothing showed up. Now, I am afraid this may happen again while parked or as I am driving. Therefore, I am seriously thinking of buying another vehicle. I am not financially able to purchase another vehicle. This is very unsettling every time I turn on the vehicle or as I am driving I am not sure what to expect. I don't feel safe.
On a street road while driving the steering wheel locked. Error message: Steering assist default came on. No accident but the car has been sown since Friday as I am afraid to drive with the steering wheel locked. I would like a resolution. Making payments on the car.
While parked and starting my car, a message that there is a "power assist steering fault" appears. This appears on every start and does not go away. Steering is now far to stiff to drive safely. It has not been repaired at this moment, but research into the issue appears widespread with Ford's epas system and come with prohibitive repair costs versus cars with the older system. That Ford already recalled several model years proves they know of the issue, but have yet to include 2010 models.
About a week ago, I got the stability system code a few times when I would start the car. I would turn the car off, then back on and it would reset and be normally drivable. After the second or third time, I noticed that there wasn't power steering when I first turned on the car, and if I tried to turn the wheels, the stability control light would come on. Then the power steering assist light started coming on first and if I didn't do anything except turn off and restart the car the code would clear and I could drive. Yesterday (15 Sep 2018) the power steering system failed and won't come back on. We drove it, without power steering, to the dealership and they said it was not currently covered by the recall.
The contact owns a 2010 Ford Fusion. While driving at various speeds, the steering wheel seized several times. In addition, the check engine, ABS, traction control, and eps warning indicators randomly flashed. The contact, a mechanic, checked for a diagnostic trouble code, which indicated that there was a failure with the steering wheel angle sensor either opening or shorting out. The code also indicated that there was a connection failure and the ABS module may be faulty. Hassett Ford-Lincoln (3530 sunrise hwy, wantagh, NY 11793, (516) 785-7800) and Ford Lincoln of queens boulevard (139-48 queens blvd, jamaica, NY 11435, (718) 657-8888) indicated that the vehicle was excluded from any eps and brake recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 47,000.
Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that there was a loss of electric power steering ability and the steering wheel was difficult to turn in either direction while driving at a low rate of speed. The dealer (ron carter Ford, 3005 fm 528 rd, alvin, tx 77511, (281) 331-8111) was notified of the failure. The vehicle was included in NHTSA campaign number: 16V384000 (air bags). The manufacturer also included the vehicle in the electronic throttle body extended coverage field service action number: 13N03. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was not available. VIN tool confirms parts not available.
Takata recall, on 8-20-18, I could not turn the wheel to my card, a display came up on the dash and it said power steering assault fail. I could not turn the wheel, I turned car and left it where it was. I called Ford they said to bring it in to be evaluated. They charged me $140 to evaluate and I told them there have been more compalints, they said they are not aware of any recalls on the power steering. They told me it is failing and I would have to pay $2300 to get it fixed, this is not normal they said. I have a 19 year Honda and the power steering has not failed or has any problems. I do not believe I should have to pay to fix something like this and to be told they are not aware when there is reports and documented reports of powers steering assault failing. How do I have Ford fix this this is a hazard to drive the car. They have not given me a report due to the car is at Ford till the air bag is fixed.. I still do not feel safe driving the car knowing the power steering is failing. I owe more than the car is worth. How do I get help with this issue
Power steering assist fault. Passenger bag fault. And service advancetrack. I went to start my car later in the afternoon and the car will not steer. A warning appeared the day before and I shut the vehicle off and it was fine but now won't do so.
A D V E R T I S E M E N T S
- Cannelton, IN, USA